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Service Specialists Reviews - 27

3.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
joe geoffrion

Service Specialists has always been a great partner to work with for all of our equipment and maintenance needs. We have worked with Service Specialists for over 30 years and they always do a great job. They stand behind their work and always take care of the customer. I highly recommend Service Specialists.

Steve Haag

Service Specialists is our go to for our kitchen equipment repair at Culver's company restaurants, both on the hot and cold side. Their professionalism and quick response keeps us providing our guests with the ButterBurgers and Custard that they love. I would highly recommend them to anyone!

Joy Hannemann

Upon purchasing a new home, my building inspector missed that my AC unit was not functional. I called Service Specialists' after-hours service team at 9AM on Saturday and a tech was there before 11AM. My service technician Ryan was professional, knowledgeable and personable. Throughout the replacement process, each point of contact was polite and made it a point to explain their course of action. Excellent customer service!

Tammy Rozek

Excellent Service! We have partnered with Service Specialists for over 14 years for all our maintenance and HVAC replacement needs. They are very knowledgeable, courteous and professional and always resolve any issue we have in a timely matter. Service Specialists is a company we highly recommend and they are one of the few companies on our preferred vendor list.

Daniel Roman (Dan)

I was surprised to see negative reviews here because I had a very good experience with Service Specialists this past winter. My 40 year old furnace was dying due to a bad gas valve and when my furnaced stopped running on December 30th I called their after hours number at 4:30am. They offered to page someone but also offered to dispatch one of their normal morning staff at regular rates, so I was still able to get someone out to my house before 8am at normal rates! They were able to get the gas valve loosened up so I could have heat and then they came back and installed a new power-vented furnace on New Years Eve. For two trips, a new gas furnace, plus installation (including cutting new exhaust holes and sealing off an old chimney) I paid less than $2,800. For reference, it's a 1,050 sq ft single story ranch home with a basement so I didn't need anything huge, but when I can't easily find a comparable deal. Great price and they made everything easy for me and they provided friendly service, so I'll be happy to work with them again.

matt winterberg

Best HVAC company in the area top to bottom. No hassle, no unnecessary up selling. 37 plus years of experience at your request, honest and at a reasonable price, unheard-off! Unfortunately, companies like this are a dying breed. Well done Gentleman, hat's off. Most importantly Thank You!

Carla Robinson

Service Specialists was able to get our walk-in cooler repaired and ready for our busy season. Great company to work with. Looking forward to a continued business relationship.

Joanne Weeden

While the technician was a very nice person the service we received was lacking. Due to incompetency, errors, and failure to know and understand the equipment, our business suffered over $8000 in loss between Service Specialists bill, a second company's service bill to fix the problem, and loss of product, loss of sales. Band-aid fixes didn't fix the problem and failure to reinstall bolts and tighten bolts caused additional failures which led to well over a year's worth of problems. Do not use this company for kitchen equipment issues. While they cut their bill in half after complaining from me, they should have cancelled all bills and covered the loss themselves.

Jason Horstman

Amazing service! They worked on a leak on our ac/heating unit on the roof of our business, several companies tried and failed to fix the leak. Service specialists was able to locate and fix the leak. Its nice to have dry ceiling tiles again, thank you guys!!

Jeff Key

Service Specialists installed two air conditioning units at our house seven years ago. One needs service but I was just told that they no longer deal with residential installations. They won't even provide service through the warranty period (10 yrs)! That's bad business.

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