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    Service First Heating and Cooling Reviews - 66

    4.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Zachary Prosser

    When my HVAC system broke down I called Service First. Their service was top notch, very friendly, extremely knowledgeable and also very fairly priced. I highly recommend them to anyone in need heating and air conditioning services. I would most definitely use them again.

    MPNW LLC

    Best Air Conditioning Repair in Vancouver, Highly recommended!

    Josh Taylor

    Bottom line: my fireplace is working again and for that, I am grateful. However, I cancelled a different technician company because these guys were supposedly lower in price and could come out a day earlier. I had a part ready from Amazon that I figured was the problem and asked how much it would cost to diagnose and install (probably saved him quite a bit of diagnostic time). Answer: $119 and they wouldn't warranty the part as it wasn't theirs. Their warrantied part did turn out less expensive than Amazon's. But here's the rub: there are "hidden fees" I encourage prospective customers to ask about which, despite my efforts to cull them out in the beginning (and thinking we had an understanding), bit me. Note: they charge $119 to come to your house and diagnose the problem (Andrew knocked it down to $99). Their labor charge is $99 (guessing per hour). Parts will cost you extra. When I eventually informed him I would go the route of their part instead of my own and explained my frustration with the "miscommunication" in quoting prices, I was told that "maybe I can work on the price a little for you" among other reassurances of their pricing being fair and their work being exceptional. This turned out to be a definitive "maybe not" because "one of our guys had to go and pick up the part". Moral of the story, KNOW WHAT QUESTIONS TO ASK AND WHERE ALL OF THEIR FEES WILL ARISE FROM.

    paul young

    I felt that the tech went above and beyond doing routine maintenance on my gas fireplace. He even cleaned the glass which was a nice touch. He also explained that if I wanted to replace a noisy fan approximately how much it would cost when that time comes. He also painted a couple rusty spots inside of the gas fireplace. I just felt that it was excellent service. He was on time and communicative. I've already recommended them to a friend.

    Keith Wellborn

    Quick and easy Air Condition Repair in Vancouver.

    Chuck Saylor

    Service First Heating and Air Conditioning is the best company I have ever dealt with. The entire staff from the owner , office staff and installation crew are extremely helpful in filling your HVAC requirements. They are great to work with, really know their trade, respect your home, clean up better than anyone after themselves and make certain you are satisfied and comfortable in the operation of your system before they leave your home. I highly recommend Service First.

    Thank you Jim and company, Chuck and Mary Saylor

    Aki Tran

    Service first heating & cooling is awesome. Highly Recommend! Very professional, knowledgeable and prompt.

    Andrew Gedses did a great job. Fast, friendly, knew exactly what needed to be replaced. Andrew is a such a good guy. He is willing help us anything we need. He is a awesome.

    Destiney Volkel

    This company went above and beyond our expectations. We woke up to freezing weather and had no heat. I called their office and spoke with Dana, she called Jim and he was able to squeeze us into his busy schedule. Within 3 hours, we had heat again. Their communication and making us a priority was top notch. I will definitely recommend this company to anyone that needs HVAC services.

    Indoor Garden Supply

    Jim and His crew came out and did a wonderful job installing the HVAC unit to our new building expansion. Nice to see another Family ran and oriented business who stand firmly behind what they do! Highly recommended in our experience.

    Beatrice Jacobson

    Great & prompt service! I needed my air conditioning repaired because it was supposed to be close to 100 degrees in the next 2 days & they came right out the next day & had it fixed for me! I would recommend them to anyone! I'm super pleased with their promptness & great customer service!

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