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    Pearce Heating & A/C, Inc. Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Robert Woods

    We felt the need to replace a sixteen year old furnace with a new one, after the old one was showing signs of wear and tear. We entertained three different bids, and chose Pearce based on referrals, reviews, pricing, locale, and commitment to making us a very happy customer of theirs. The company owner, Brian, evaluated our needs and submitted the bid.
    Upon choosing Pearce, on the day of our replacement, the excellent replacement team of Mike and Travis, arrived on-time as scheduled. They then worked diligently, professionally, and politely, for six hours to remove the old furnace and install the newer model. Along with the replacement, they also listened attentively to additional requests I had regarding the repositioning of former duct work and gas pipe line, that was a burden to move around. They went ahead and made changes that worked perfectly, and we are very satisfied and grateful for their knowledge and expertise.

    Would highly recommend the Pearce team of experts to anyone, but more so to those in the Seattle Eastside area, as they are so close to home in Redmond.

    Rick Osborne

    I could not be more satisfied with the work performed by Brian and his two techs, Tim and James. They were on time, professional, friendly, and took great care to follow COVID protocols while in our home. The install of everything, from the pad to the A/C unit, the ducting to electrical, was completed cleanly, and you could hardly tell they had been there, save for the new equipment. They got our new smart thermostat installed and made sure we understood how to operate it. And before they left, they carefully took us through what to expect, what to do during seasonal transitions (cold to hot), and maintenance. They checked every box for me in terms of quality of service and delivery. I strongly recommend Pearce Heating & A/C for your next service or installation project.

    Gail Cerra

    Great technicians. Reliable, trustworthy, always on time. Great office staff, too.

    Sean Middleditch

    Pearce has an excellent team, competitive prices, and professional service.

    I've been relying on Pearce Heating for yearly maintenance since I bought my house in Woodinville. Once they pointed out that our 20-year-old furnace was finally on its last legs (cracks were forming), I priced out a new furnace and was pleased to see that Pearce was also competitive for new installs. They installed a new Bryant furnace. With only a little convincing, I also had them install the furnace as A/C-ready, since that could heavily reduce labor charges for installing A/C down the line.

    Several years later and the heavy heatwaves in WA State have convinced me to have Pearce install A/C early next year (the earliest they could, due to the surge in demand). Sure enough, the price differential of the furnace being A/C-ready will likely save us thousands in labor and parts (the parts have more than doubled in price given demand and pandemic shortages!). I'm very glad they had presented me the option of making the furnace ready for A/C, since I'd have never thought of it myself at the time.

    We recently did have some issues with the furnace (several parts were going bad: the pressure switch and the power switch). For both cases, Pearce's responses to our calls were exceptionally swift; they were out to inspect and repair within an hour each time! Since the furnace was still fairly new and the parts were all under warranty, the service itself was free of charge, as well.

    Overall, I'm very happy that we chose Pearce Heating for our maintenance, furnace install, and A/C install. I especially appreciate the excellent services provided by Bill and Claire and the reception/dispatch team including Allison and Sandra (apologies if I got anyone's name wrong).

    Arthur Lim

    The Pearce team was great. They quoted me a competitive price, and honored that price when my house required extra work. The team worked all day and treated my home respectfully. They left it cleaner than they found it.

    I would also recommend Pearce for their office staff. They processed the PSE rebate and all permitting for me so I only had to fill out one piece of paperwork for the install team and that was it.

    mudit mittal

    Got AC and new furnace from Pearce. From quote to installation everything was perfect. Bill from Pearce provided the quote. My old furnace had some duct work which was making installation of AC coil difficult. Most of the other companies said no, but Bill was confident he would get it right. At this time of the year, everyone was giving dates for 3-4 months out, but Bill got the installation done within a week after I accepted the quote.
    Entire Pearce crew was super professional and did great work.

    Claudia Heidinger

    The team at Pearce Heating knows their stuff & knows customer service. Brian answered all our questions and gave us a competitive and straight forward quote. On the 2 days of installation, Mike, Travis, Pete, and Cole went above and beyond to get the job done correctly & in a timely manner. It was a pleasure to have them work at our house. I would highly recommend their services to all my neighbors and beyond.

    Beverly Phillips

    Back in March of this year I hired Pierce Heating & A/C to replace my 19 year old furnace and install a Bryant A/C unit.
    From the very beginning the sales tech Bill J. was very professional. He kept me informed on all the logistics of the installation.
    Travis the lead tech was very knowledgeable about the equipment. He took the time to explain and answer my questions.
    Travis, Sebastian A. and Peter B. (The two install techs) made sure the finished job looked very neat and professional.
    Now I am enjoying my new A/C!!

    Mike Beechinor

    Our 30+ year old furnace stopped working 2 weeks before Christmas. We were given 3 recommended contractors by Puget Sound Energy. We contacted all three to schedule a repair or replacement. Only Pearce responded that day and scheduled a visit that day to inspect the furnace. Clair inspected and said he would try to find parts, but due to its age he was concerned parts were no longer available. In the meantime he provided replacement estimates that gave us three different options. The next day he called saying the part needed was in fact no longer available, and where he had looked for it, so a replacement was the only viable solution. He clearly discussed the pros and cons of each quoted option and suggested the least expensive.

    Given the holidays we were sensitive to when the work could be done.
    Pearson applied for the permit with the city and they scheduled a crew for 9:00 am the next say. Tim and James arrived just before 9:00 am, wearing masks and distancing appropriately. They informed us what they would be doing and said they would be done between 4:00 and 5:00 pm. During the removal and installation they were fairly quiet and we heard no foul language. At about 4:45 Tim told me they were done and after the cleanup they would be gone.

    This is a small local business that provides excellent service with a sensitivity to timing and integrity. We are very pleased with the entire experience we had with Pearce Heating during a high stress situation and highly recommend their work to anyone who wants someone they can trust.

    Mahesh Gajwani

    Pearce heating did a full system install (AC as well as Furnace) around September 2020. They also added a new air return to my upstairs and reconfigured my supply ducts in my crawl space so that I can push more air upstairs.

    I am more than happy with the work they did at my home; The house is much more comfortable while using heating and cooling.

    Brian, Tim, and the crew were respectful, on time, and fun to interact with whenever I had any questions. They worked for around a week and completed all the tasks with due diligence.

    Their recommendations are practical, cost effective, and their execution is perfect; I would definitely recommend them!

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