Pearce Heating & A/C, Inc.

Pearce is the best! We have been customers since 2013 when our furnace (installed by previous homeowners and a different HVAC company) broke on a freezing day in January and neighbors recommended Pearce. Pearce then came out quickly to fix the problem right away and we've been loyal customers ever since. Clair at Pearce is our go to for repairs and maintenance- he is such a professional and a person of integrity. I've recommended him to countless friends and family members and they've all loved him. Our recent furnace replacement went so smoothly- we've been so happy with the new system. Travis and Pete were excellent on the installation. They did such a good job- the new system looks so nice and it's clear they take pride in their work. Pearce is one of a kind when it comes to heating and cooling- highly recommend!

I needed my 27 year old A/C replaced during August. It was important to get it done quickly because we have a baby in the home. Pearce was able to send someone out the next day, and Peter B. and TJ had my new Bryant 4 ton A/C unit up and running by 5PM the same day. My air filtering unit was also replaced, which required a bit of duct work. They explained every step and the work is very high quality. One thing I learned about HVAC is that it's very important the job is done right. I was very impressed by Pearce.

If you're reading this review, I'm going to recommend that you stop your search and give Pearce Heating & A/C a call. Following last summer's heat wave, my wife and I finally committed to getting A/C installed at our home. From the first interaction with Claire, through successful installation, I can't say enough great things about our experience. Claire was knowledgeable, friendly, and passionate about his job. When it came time to install, we had the pleasure of having Travis and Sabastian work on getting the new A/C unit put in. Similarly, they were very knowledgeable, friendly, and overall amazing to work with. In particular, we appreciated their attention to detail and the care they took in their work.

During the same timeframe, the crew also discovered that our furnace was operating at extremely dangerous levels and educated us on the reason for the issue. Ultimately, they encouraged us to replace the furnace. Given the pressing nature of the install, they were able to get a crew back out to our house the next day to successfully install the new unit. The customer service and care they had was simply amazing.

Overall, it was an absolute pleasure to work with this team and I have no reservations about seeking their services in the future.

Clair was our technician and was friendly and professional throughout the service call. He was very knowledgeable and straightforward with his diagnosis and explanation (wearing a mask and keeping distance too).

We called the company in the morning and Clair arrived the same day in mid-afternoon. Very important with the furnace problem on a cold day. The office person was fast and polite too.

Cost was reasonable. I was able to verify part cost online and the Pearce installation cost was reasonable too.

Major note: other firms quoted a same day service call charge 3 TIMES the price of a "normal" service call - two weeks out. We came to Yelp and found Pearce. They were excellent.

I had Pearce Heating & A/C install A/C in my house back in early June 2021. I enjoyed working with Brian, the owner. The installation went very well. Mike, Pete and Travis showed up on time both days and finished up just before the heat of the afternoon on the second day. A great time to try out my new equipment. They all did a terrific job. No mess, no fuss and the price was right. They also had to address some (minor) "code" issues with my existing gas furnace, at no extra charge. My house has been nice and cool all Summer. I am so pleased. They also, installed A/C in my sons house in Issaquah.

Travis and his team did an exceptional job of installing our air conditioning. They were very professional, timely, neat, and communicative. The system not only works well, but all of the necessary components look neat and tidy. I would recommend Pearce Heating and A/C to anyone who wants a professional job done. Pearce has also managed our heating needs for many years in the same professional manner. Thanks for another excellent experience!

Last year we had Pearce install a new water heater and air conditioner. They were best value for what we wanted, did not try to up-sell us for something we didn’t need, and performed the install without any issues. Last week when our gas furnace went out, we called around and again, Pearce was the best value. They came out as scheduled and again installed without any issues. Great service, honest, fair prices, and I would definitely recommend them.

From the point of first contacting Pearce, to the team leaving after completing the installation of a new furnace system, everyone was very professional, responsive, and informative - addressing all our questions. Clair did an excellent job up front outlining our replacement options and brainstorming various ideas to address a few tricky challenges the installation crew might face. He always kept us informed at every stage (when we could expect his quote to arrive, when he would be able to confirm parts availability or installation scheduling, etc.). What really came through was a strong desire to have us as their customer and doing whatever they could to ensure we would receive an installation of the highest quality.

The installation team (Mike, James, Travis & Pete) were right on time and Clair came to introduce us to the team. Within 5 minutes of evaluating the current setup and reviewing the install challenges, Mike outlined his overall plan with the team and everyone dove right in. I was impressed by how well everyone worked as a team and the level of care, craftmanship and pride they took to ensure everything was done just right (including correcting multiple issues with the original furnace installation 20 years prior). After completing the installation, Travis walked me through all operations, warranties, and the list of post install actions items, which Pearce would take care of on our behalf, etc.

We were thoroughly impressed and would highly recommend Pearce.

Pearce Heating was great from start to finish. Starting with Bill giving the initial bid to Travis and his team installing the AC. They were very professional throughout the whole process. Any questions we had were quickly answered and after the job was complete the clean up was perfect. The office staff is very nice and so easy to work with. I would highly recommend them.

My AC stopped dead on a hot Sunday in August. Turns out my furnace died (it was on its last leg), so I called Pearce on Monday morning. I had someone out, and an estimate in hand by mid-day Monday. By 3:00 on Tuesday, new furnace installed. Sebastian was professional, friendly and fast! Use these guys!