Pearce Heating & A/C, Inc.

From the initial consultation and communication with Clair to the installation project with Travis, James, and Jacob, the whole experience with Pearce was pleasant and instilled confidence in us that we chose the right company to install AC. Each team member was knowledgeable, courteous, and professional. They even helped us remove a small tree to make more room for the AC unit in the backyard! They also did additional work to fix our furnace so that it would be easier to change the filter and made sure everything was up to code. I would not hesitate to recommend Pearce for AC installation.

I highly recommend Pearce Heating & A/C for all your heating and air conditioning needs. We recently replaced our furnace and whole house A/C completely. Pearce were recommended by our regular furnace technician (he recommended a complete replacement vs. repairing every other year). He did not hesitate in recommending Pearce Heating & A/C for the install.

The install was completed while we were on vacation. On our return it was as though no-one had been in the house, no mess, no paint touch ups, no requirement to do anything.

It was genuinely a zero hassle install. I was very impressed with the process overall, it was very clean, and a month later I could not be happier with the performance of the equipment.

I would not hesitate to recommend Pearce Heating and A/C to anyone in the future.

Pearce has an easy scheduling service that works well via their phone line or through text messaging. I was able to get them for an emergency service on a holiday weekend and the technician could diagnose the issue quickly and solve. He was well equipped with the right parts based on my initial phone diagnosis (thankfully not having to wait for a second trip for parts). The shop charges a trip fee which includes a diagnosis. The trip or diagnosis fee is not applied to the fix.

Pearce, from the front desk person, technicians, and management, from the initial call to install-complete, were ultra professional, providing outstanding service that you just don't often see these days. Efficient, punctual, highly-skilled, clean, and patient, I couldn't say enough about how overall positive this experience has been !! And I don't expect anything less for the maintenance services to come.

Always responds to my request for a maintenance or repair appointment very quickly, and does the job expertly!
Pearce is my go-to company for anything related to my HVAC system.

Installed new ac and furnace. Install team was amazing super professional amd clean installation. Stayed late one night to make sure we had operating ac on a hot day.

We highly recommend Pearce Heating & A/C for all your heating and air conditioning needs. They have been excellent in maintaining our system; always give us good advice and are proactive in their services. They just replaced our heating & a/c and thermostat and really worked with us on the best unit sizing, pricing, scheduling and installation. We found them very responsive, price competitive and thorough in their replacement proposal. They started when they promised and finished before they promised. Their team of Bill, Tim, Mike, Sebastian, Jacob and Pete were great to work with and communicated extremely well with us. Bill has also been great on handling of our normal maintenance and repair needs over the years. Their office staff is just as helpful and responsive. Simply put, you must include them in consideration in meeting your heating and a/c needs - be it regular maintenance and repair or system replacement! You will be glad you did! Neil & Denise Vonnahme

In the midst of snow and ice and very cold temperatures (12/2022) the pump on my furnace goes out. I am very grateful to Pearce Heating & AC for coming to repair my furnace as soon as the roads were passable. They were knowledgable and efficient.

I called Pearce Heating to peform an annual furnace tune-up on our almost two-year old. Bill was our technician for this service and he was great. He was on-time and informative. Bill took the time to answer my questions which was much appreciated. I was also very impressed with how responsive Pearce was with my appointment request. Not the norm these days.

We recently had Pearce replace our furnace and install central air conditioning. Even though we have used Pearce for years prior to this for servicing our heating and have been very pleased, we did our due diligence in talking with several heating companies since this was such a significant investment.

When Pearce came to provide us an estimate, they spent time looking at the best way to install our new HVAC, including counting floor registers and returns and investigating our crawl space and our breaker panel. In contrast, other companies spent less than half the time that Pearce did and left us with the impression that they were paying nominal attention to the existing duct work and what a new installation could/should look like based on our concerns and questions.

It took three days to install our our new furnace and central air. The Pearce installation team was professional, knowledgable, and thoughtful (shoe coverings every time they entered the house). Everything went exactly as they indicated it would from installation through the electrical and mechanical inspections by the city of Bellevue. In fact, both city inspectors indicated unsolicited that our furnace and ac installation was a top notch job and that they don't always see such professional work.

Pearce charged us the amount indicated in our estimate. There were no last minute surprise charges even though their original plan for running our condensation line had to be altered a bit and a mal-functioning condenser pump caused an unforeseen installation challenge. Most importantly, the day our furnace was scheduled to be installed happened to end up being the coldest day and night of the year, to date, so the team double-timed the furnace installation to ensure we would not go without heat more than absolutely necessary.

We could not be more pleased with our decision to go with Pearce. Not only has working with them given us considerable peace of mind around our HVAC investment, we get to support a local company that is bucking the trend of making the consumer pay more money for lower quality and poorer customer service.