Columbia Heating & AC

Mark from Columbia Heating replaced a leaking condensate pump on my furnace. As always, very professional and excellent work. Columbia Heating put in my gas furnace in 2010, replaced my gas water heater in 2014, service call in 2018. They always do outstanding work and I will always call them when I need service or repairs.

If you need someone to diagnose and fix your AC/furnace I highly recommend Columbia heating and AC. Mark came out the next day after initial contact. He texted me to let me know he was going to be on time and diagnosed the problem in very short order. He provided me some insight on how to prevent the problem from reoccurring and the issue was resolved the same visit.

Contacted the company on a Sunday through an online inquiry. They responded the same day which was great. Scheduled the appointment for the next day which they showed up at the scheduled 2 hour window convenient to our work schedule. The fees were very competitive to couple other quotes we got. When they got to our house quickly addressed our issue with no surprise fees. Wife was at home and she thought Mark was very professional and friendly.
Very happy with the service and would highly recommend.

When a rental-property furnace that was only two years old was not operating during Snomageddon, I needed service quickly to ensure the safety and comfort of my tenants. I found Columbia Heating & AC through a Google search. When I called to inquire about availability for a service call, the owner, Mark Bjorkquist answered immediately; he went the extra mile by scheduling a same-day, 6PM appointment to diagnose and repair the issue.

Mark showed up at six on the dot and quickly got to work . He quickly found the issue and explained what was causing the issue. During this investigation, he found numerous problems with original installation (incorrect vent installation, incorrect drain installation, incorrect vent connector installation - angled so it would not drain and not tightened so it was leaking in the cabinet resulting in rust and no filter at all for the unit) and provided a clear explanation of each correction he would make and provided a fair price up front to get the system back in excellent working order.

The repairs required PVC piping and fittings (for the vent), hose clamps (for the connector), sheet metal (for filter bracket fabrication), properly-sized furnace filter and hanger straps (to correct the drain issues); all of which Mark had in ready supply in his work vehicle.

Once he had a plan for repair, he corrected each issue with attention to detail that was, unfortunately lacking by the previous installer. One hour later, he called to inform me that the system was back on line and running better than ever.

Mark’s skill in diagnosing, communicating and fixing the problem on-time and quickly is unmatched in our area. His professionalism and integrity has earned a new and permanent client. Thank you does not express my gratitude. Please take this review as the highest recommendation that I can offer. Mark & Columbia Heating & AC - thank you , again and have a great 2019!

Great communication, prompt service and fair prices. Mark patiently answered all my questions over email and text, arrived on time to do the job himself and answered more of my questions about our new furnace at the end of the installation. Mark had the expertise and experience (25 years in the family business running 50 years strong) we were looking for and it shows in our small but mighty new furnace! Kept a clean work site and did everything we asked! Will definitely call on Mark again for our heating issues in the future.

Excellent service. We had an emergency and Columbia fit us into their schedule. Mark was fantastic and worked late two nights in a row and got our furnace working just before the weekend! He personally went above and beyond. 5 Stars, we will stay with Columbia in the future.

Mark was great and came out the same day to look at our furnace. He wasn’t able to get the parts the same day but came back during the snow to get it repaired. He was able to get our furnace and heat back on during the snow storm. He had great customer service and we would highly recommend him.

I had called the 3 other companies listed by google before Columbia Heating &AC when my furnace quit working. None of them could get to me 3 or 4 days. When i called Columbia they had and appointment scheduled for an hour and half from when i called. Mark came out and diagnosed our problem in no time. Even taught me how to clean out the fancy air flitration system for the house. He came back first thing this morning with the proper parts. My heat was pumping strong in under 30 minutes. I will always call these guys first from now on. Thank you Columbia Heatin & AC and thank you Mark for speedy service warming our home again. 5 🌟 service for sure.

Long time customer. I really appreciate the great service & pricing! I love knowing all I need to do is make a call and everything is simply taken care of, with no worries! On this last visit, even helped quickly troubleshoot an airflow issue in the house to get better cooling up in our loft. Greatly appreciated!

I have used Columbia Heating on 4 occasions......2 furnace installs, 1 hot water heater and 1 furnace inspections. Mark (owner) came out each time (once with his dad when Dad was out in the field).
Mark is a nice guy, a master at what he does and even though I have moved to Tacoma, I will definitely use Columbia Heating again. You won't be disappointed with these guys.