Home Energy Group, Inc

We absolutely love our ductless heat pump! Jason and his team did a wonderful job getting our system installed. The time of quoting to installation took less than 2 weeks and installation was done in a couple of hours. We are extremely pleased with the work and product that Home Energy Group provided.

We’ve been extremely satisfied with Home Energy group. Jason helped us in sales. He was really easy to work with.Jesse did our maintenance and was timely, courteous, and efficient. He gave honest feedback about the condition of our filter which ended up still having some life in it.

I have used other companies to perform a routine maintenance on my equipment and they came up with extra charges every time. This company did the requested work, without "finding" things to fix, and even went so far as to spray off my AC unit. I didn't know that's part of maintenance until they did it, prompting me to look up basic services on AC maintenance. The fee is somewhat discounted on maintenance when you have both AC and furnace checked in the same visit, versus seperately. I'm always for saving money. This is where the problem began. The entire company computer system was down when they were here, meaning I couldn't pay at the time of visit...as expected. I did end up having a billing issue, with not receiving any follow up phone calls or mail reminders and mentioned this in my original review. The owner, Brian, reached out shortly after for me to contact him to make it right. He went above and beyond anything I expected. I appreciate that he took time to explain the current procedures and how they will be changing, as a result of my experience, for the better. In a world of cold convenience with no human touch, this was a welcome respite and I will happily continue to give this company my business.

Our house built in the 1950s had remnants from three previous HVAC systems. Home Energy Group deduced the most efficient and cost effective system for our house easily and put a plan of action in place quickly. Incredible service from the installation team. They showed up on time every morning, worked with me around our dogs, and scheduled all necessary inspections/testing for special financing quickly. A huge THANK YOU from The Babbs.

Jason met us at our new home within a day of our request. His quote for A/C and install offered three options to choose from which we appreciated. Our install was scheduled for post-closing of our home purchase. When we closed early, Home Energy Group was accommodating and found us an earlier appointment day. The install was smooth and non-disruptive to us.

These guys have done great work over the past few years on our HVAC system and gas fireplace. I especially appreciate their subscription service where they contact me in the spring to do yearly maintenance on my air conditioner and then in the fall for our heater. Highly recommend them!

I switched to Home Energy Group for my Heating / AC maintenance on the recommendation of my contractor who built my home seven years ago. I was not disappointed. Jesse was on time and very professional. Customer service via phone as also very helpful. Thanks for the great service.

Amazing service. The capacitor on our AC unit was broken, and Home Energy Group was out the same day. Technician Ed solved the problem immediately.

While he was there, I asked him to take a look at the air flow in my oldest son's room. I knew that room wasn't getting nearly as much air as the rest of our rooms, as it was always way hotter than the rest, but was told by a different company that the air flow was perfect, and that the room was just going to "be like that" because it got a lot of sun. Ed agreed with me that the airflow was inadequate, and easily fixed the problem. Now my son can sleep in his room without the fan on.

I really appreciated this company for being on time, fixing my problems, providing adequate explanations for their work, and for being transparent about their pricing. The ONE thing I would change is I wish their technicians wore booties in the house. Overall, great service and we will definitely use them again.

I called on a Saturday and talked to Ed. I did not buy my unit from this company but he was familiar with the brand and common issues.
He diagnosed a problem that had been plaguing my house for over a week in less than 5 minutes and spared us the weekend service fee.
I will be using this company from now on for all of my HVAC needs.
Super friendly, professional, knowledgeable and helpful.

Thank you so much again!!

Tye with Home Energy Group just came to our home for our quarterly HVAC service and I was so pleased with both him and the service! He was on time, friendly, wore his mask (even over his nose!), physically distanced, and explained the various items in his evaluation notes. I would highly recommend Home Energy Group and Tye. Thank you!