Home Energy Group, Inc

Overall we had a great experience with Home Energy Group installing our heat pump, ductless, and split duct system. It was a stressful couple of weeks with a couple of contractor accidents like a roofing truck crushing a section of our driveway and someone with Home Energy Group falling in the attic and putting his foot right through the entryway ceiling and adding a few scuffs to the corner walls and doors bringing in materials. The owner called immediately to apologize and make it right by bringing in a drywall team who redid the entire entryway and hallway ceiling to guarantee that we wouldn't notice the hole, which was amazing.
The main constructive feedback I have is please don't rush the job and do treat the home with full care during the installation process. With the cost of HVAC services shooting up so high in the last few years, it's very important. They did handle it very well and we understand that accidents happen. In the end, the system works very well so far and the team was very good at answering our questions throughout the process.

I called Home Energy Group when my furnace stopped working on the coldest day of the year and I was stranded in an icebox of a home. They sent a technician (Jesse) to my house 30 minutes later to troubleshoot and fix it. I can’t say enough great things to say about them! Professional, fixed the problem, even took a minute to play tug of war with my pup before heading out! 10/10 would recommend and use again!

We used Home Energy Group for our first replacement heat pump, and were very pleased. Years later, as we recently received estimates for our second replacement heat pump, Jason at HEG made our decision easy. It was so refreshing to not have a 'hard sell'! Jason was very matter-of-fact, and was the only one of five estimates that gave me exactly the information that I had requested from each of the five. As a result, HEG installed a York heat pump for us, and we couldn't be happier with it's performance! If you live anywhere even close to Vancouver (I live in Battle Ground), you owe it to yourself to include HEG in your estimates if you are in the market for a heat pump!

We used Home Energy Group to install a new furnace and AC unit a couple of years ago and they did a fantastic job. Today I had trouble with my AC unit and Ed came right out and quickly found the problem, fixed it and didn't charge me a penny! This company has been so easy to deal with and always comes out quickly and is very pleasant to work with. Couldn't be happier with them!

Jesse the technician even came early (he called first) and diagnosed and fixed the problem quickly! He was very friendly, knowledgeable and an awesome person to deal with! The front end staff were very helpful and explained a lot about the thermostat etc! Great company!

We are new to the Vancouver, WA area and purchased a home needing remodeling. Home Energy Group installed a new Mitsubishi whole house HVAC system. They arrived quickly to quote our project, returned in 4 days with all the required equipment, and completed the job in 3 days. Their professionalism and attention to detail is only surpassed by the respect they showed by protecting surfaces, cleaning up after themselves, installing supply vents and returns in difficult to access but perfectly placed locations.
Thank you Home Energy Group! Job well done!

I purchased a ductless heat pump system from Home Energy Group in the summer of 2018. After getting several quotes from other contractors, I decided to go with Home Energy Group, and I'm glad I did. Their price was very reasonable, and their customer service was excellent. I worked with Jason Neal, and he was able to answer every question I had before and during the work. The communication was excellent, the installation crew was fast, and I haven't had any issues with the system since it was installed a few months ago. Glad to go with a local outfit, too. Overall, I feel like I got excellent value for my money. I highly recommend them.

We went through Home Energy Group for our Heating and cooling system. Jason came out and did three different quotes for different systems that would be compatible with our home. He explained in-depth the qualities of each system. We also had two other companies come out and do quotes. Home Energy Group was by far the best company as we were impressed with his professionalism and responsiveness to our current needs. Jason did an exceptional job at our house. He was very professional and respected the privacy of our home. The clean-up of the work after it was done was remarkable. We love our new system and appreciate the responsiveness when in need of heat, the value of the equipment and understanding of the system, his professionalism and the outstanding quality of his work. I would highly recommend this company and Jason.

After just using Home Energy Group for our AC repair, we will never go though another HVAC company again. They absolutely blow their competition out of the water. Their response time, pricing, and customer service are unbeatable. HVAC issues are never fun, but they really took the pain out of the process and we had a great experience. Can't recommend them enough.

We decided to replace our close to 30 year old Natural Gas furnace with a new one and AC to our home. I worked with 5 different contractors to see about price and relationship. One thing that I learned with this process is that 9 time out of 10, the installer is the most important part of the equipment that you select. The team at HEG helped me understand all aspects of the research that I had done. They arrived and the crew was very professional and got to work immediately. The safely removed the old system from our home and proceeded to ensure that at least the furnace was installed before they left for the 1st day. The next day they continued their work. Crews cleaned up after themselves and were very communicative, which is very important to me. They finished the furnace and the AC on the second day and performed a Duct Leak Test as well. This information gave me info on how to improve my home energy efficiency even more. This was great. I'm very impressed with the work they did and do plan to continue to use them for other needs in the future.