Evergreen Eastside Heat & AC

Warning: This company is unethical charge the customer. They told me the initial trip to diagnose the furnace issue is $129 + tax. The technician came out and took only 5 minutes to identify that the ignitor was broken. The tech needed to order part and came back to install it. The total time from the initial arrive to the time he picks up the part and came back to finish the installation in was 2 hours: from 12 PM to 2PM. They charged $273 for part, and $166 for diagnoses. The total invoice was $482.90. I look up the part on the box that the tech left behind on the web from the manufacturer was $27. I question them these items on the invoice, but the explanation was the warranty for the part cost, and they just go around and around.

The Eastside Heating and AC was a very good company that I used in the past, and that's why I call. But this new Evergreen Eastside Heat & AM, is unethical. They do not keep their words. Avoid it if you can.

They installed a heat pump and replaced our old gas furnace. Everyone we dealt with was very professional and a pleasure to work with.

Great experience with Evergreen Eastside Heat & AC. They showed up on time, got the job done in the time promised, left everything clean and neat, and my family is thrilled so far with our new furnace and air conditioner!

Dom, Jared, and Ross were very pleasant and professional during the two day installation of the a/c unit. The office staff: Carrie was very responsive to questions as well as Garrett in sales.

Ross did an excellent job of installation of our new furnace, cleanup and communication of what we needed to know. We will continue to use Evergreen for our heating needs.

Called Evergreen early in the morning and they stopped by an hour later! Michael was able to diagnose our issues and worked with us to find a solution. Diagnostic fee was very competitive.

Technician arrived on time and completed a thorough check of our air-conditioning system. He answered all my questions and provided additional insight on how the air conditioning unit operates.

Michael was congenial and thorough. He even took time to show me how check on and change my furnace filters. He was very helpful.

Cari was fantastic and solved my issue within hours. Michael Chamber, the technician took care of my furnace and gave us a wonderful and warm home within two hours! Thank you both for an outstanding customer service! I will definitely highly recommend you to all my clients.

I am very disappointed about the customer service. I called twice about fixing my duct to the furnice and both times I was told the service people are too busy with other more important work. The second time the guy got really impatient and hung up on me.

I guess you have to be freezing cold to get them to work on your project.