Fusion HVAC and Appliance Repair

Their communication is excellent. Their technicians are thorough. Prices are comparable, if not better than other companies with equally amazing customer service. They are very responsive and sensitive to questions/concerns. Definitely would recommend them to anyone. Save yourself the time searching and just call them. :)

Setting up the service call was very easy. I received a response the next morning to confirm the appointment. I was contacted about 30 mins before the technician arrived. The technician was able to determine the problem within just a few minutes. They were able to provide an estimate on the cost quickly. We chose not to move forward with the repair as the cost was prohibitive relative to what we paid for the dryer. We did pay for the service call which was fair.
We would definitely use Fusion in the future.

My fridge & washer clunked out on me the same week! A previous provider told me the problem, but then disappeared leaving me with non working appliances for an extra week. Thankfully I found and contacted Fusion through yelp. They responded quickly with appointment times & diagnostic costs. Once I called them, we made an appointment for the next day. I got a text confirmation when Sergei was on his way which was really helpful, and it was during the allotted time window.

Sergei was extremely thorough. He tested the products multiple times. Took time to find the problem, diagnose it, and explain to me. I ended up getting a new washer because, thanks to the detailed info, I decided the price for repair was not worth the cost of the machine.

He had to order parts for the repairs, so it had to be done over multiple days. But no longer than a week total. When he came back with the parts, he was in & out in under an hour. Highly recommend Fusion!

First time I used Fusion when I had some problems with my Samsung gas stove, which was fixed very quickly and professionally. Subsequently, when I had some problems with my Samsung fridge, I had no doubt who to contact, it was Fusion. The team is very knowledgeable and experienced, Andrew identified the issue and had all the required parts to fix it during the same visit. Again, I was impressed by his positive attitude and by the quality service provided.
Strongly recommended for your appliance repairs. Very strong 5*

They replaced a broken cooktop at my kitchen. Reasonable estimate was shared before beginning the work. Honored the estimate despite some complication. Very professional people. They were on time. Worked diligently. Got everything setup and working. I will highly recommend them to anyone.

From dispatch to technician was a wonderful experience. They communicate well and we're kind. The technician answered all of my questions and gave preventative maintenance suggestions. I look forward to seeing them back next week.

Andrew is very professional and does a great job not only fixing things but explaining it in the process. He is honest and won’t try to upsell you anything not needed. Highly recommend!

Both times I've used Fusion they have been professional, thorough and left me with a machine that works great.
First they fixed my dryer the same day.
This time they had to wait for a part to fix my washing machine, but they came out with additional support on Saturday and got the job done.
Each step of the diagnosis was documented well with pictures and the tech explained why they made the decisions they made.

I love this company. I needed both appliance and HVAC service. They took care of both and were incredibly responsive before and after the work they performed. They're both skilled, fast and very nice.

I recently had an issue with my washing machine and decided to call Fusion HVAC and Appliance Repair for help. From start to finish, my experience with this company was absolutely fantastic.

First and foremost, the technician who came to my home was incredibly knowledgeable, professional, and efficient. Ivo's years of experience were evident as he quickly diagnosed the issue and explained the problem and solution to me in clear, easy-to-understand language.

Once the issue was identified, the technician went to work and had my washing machine up and running in no time. Ivo even took the time to clean up the area and provide some helpful tips for maintaining my machine going forward.

What impressed me most about Ivo & Fusion HVAC and Appliance Repair was their commitment to customer service. From the initial phone call to the completion of the repair, every member of the team was friendly, courteous, and professional. They truly went above and beyond to ensure that my experience was a positive one.

Overall, I would highly recommend Fusion HVAC and Appliance Repair to anyone in need of appliance repair services. Their expertise, professionalism, and commitment to customer satisfaction are unparalleled, and I will definitely be using them again in the future. Thank you for your outstanding service!