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    Keil Plumbing & Heating Inc Reviews - 33

    3.9
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Evan Myers

    Keil Plumbing & Heating was very quick to answer my call and send someone out to fix my issue. If they didn't have the part with them, they made sure to get it and get the job done right. They were professional, knowledgeable and performed quality work in a timely manner.

    reda zalamit

    Please be careful those guys are crazy!!
    the guy I got fixing my sink keeps yelling when he's working and they charge too much he worked just 1hr and he charge me for 2 hrs because he got dispatched 1 hr before he got to my location

    jennifer edwards

    Absolutely do not recommend. Keil replaced our kitchen faucet in 2018. In August 2021 and again in May 2022, the faucet became loose to the countertop. After extensive conversations with another plumber and Delta faucets, we learned that Keil did not follow the installation instructions that came with the faucet. As a result, Keil damaged the faucet beyond repair. As a one time courtesy, Delta was gracious to provide us a new faucet even though the faucet failed due to plumber negligence. After speaking with Brian at Keil, they now want to charge us another $260 to install the new faucet. The faucet failed due to their error and they are refusing to make it right. Keil is a company that doesn’t stand behind their work and we would not recommend them to anyone. Epic fail all around on their part.

    Jamie Wagstaff

    I called and they came out immediately to take a look at my hot water problem. Within 2 days they came to replace it. Excellent service. We have been using them over 25 years and their work is dependable.

    Brian Cruse

    I needed 2 hose bibbs (spigots) replaced as well as 2 shut-off valves installed for them and called Keil on the recommendation of a friend. They gave me a very accurate quote for the work and came out the next day to replace them. They worked around my schedule and were prompt on the arrival time. The technician was very professional and discussed some different options regarding the repairs. He then gave me the final cost for the work and did a really great job installing new piping, the shut-off valves and new bibbs. A+ experience overall!

    Aram Hakobyan

    These guys replaced our broken water heater. They did the job on the same day we called, for a reasonable price, and were very professional. Highly recommend.

    Annie George

    Called them to diagnose leak in the bathroom. I mentioned the potential root cause. They checked the place and said nothing wrong and to get the root cause fixed. Well I wanted to ensure there was nothing wrong in the plumbing and that is why I called. But they charged me a whooping $95 for doing nothing for 10 mins and a response to fix the root cause. The price is outrageous. They would not even budge to reduce the price.The front desk service is even more horrible. She just threatens you to either pay or bear the consequences. Wow!! Will never employ them whatsoever. I do not want free service but I do not expect outrageous charges either. I would have gladly paid $25 to $30 but not $95.
    NEVER AGAIN!!

    In response to owner's comment: If these "hidden" charges were quoted to me the first time I called, I would have made an informed decision. Please be transparent with your customers. Also I do not like to waste anybody's time. My time is equally precious and so is my hard earned money. If it was justified, I would have happily paid.

    Sean

    Came to fix a clogged toilet, fixed the clog in the toilet for $175, but broke the shower as they washed their tools in the tub after.

    We discovered not long after they left that the valve was broken. I called the company, described what happened, and had them return to take a look at the issue, but they stated they would charge us to fix what they broke after inspecting it. I decided to pay another plumbing company to do the work to fix what they broke and not give another dollar to them.

    I did not have a problem with the toilet fee, and they were able to get there the same day for the fix, but cannot stand being ripped off by having them break something and try to get me to pay to have it repaired.

    Camron Martinez

    I can not thank the team at Keil Plumbing & Heating enough! Our main water pipe busted in the basement and flooded everything. We called them and they were able to come out that day to fix the pipe. They were also able to come back out the following week and remodel/fix the bathroom after the "great flood." So professional and great price!!! Thank you so much for everything you have done!!!!!

    Patrick Gravel

    Keil replaced my main water line without ripping up my front yard, and was much cheaper than the more destructive option. They were fast, courteous, professional and dealt with all the variables that come with these types of projects very efficiently.

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