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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Dodd RV of Portsmouth Reviews - 100

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Terry D Burrus

Recently retired, we are anxious to be "living the dream" with our new 2015 Rockwood Windjammer RV! After considerable searching, we found the one we wanted and got a price quote from a dealer located in Michigan; however, considering the distance for service , no Forever Warranty, and being without the "hometown feel", we began communicating with Robert Christian, salesman, at Dodd RV in Portsmouth. He was able to meet the quote and exceed it to our satisfaction! Friendly, knowledgeable, courteous and extremely helpful describes our purchasing experience. My favorite part was how all the staff made us feel like family! Many thanks to you all!

Mark Valentine

Great experience buying a 5th wheel. Robert showed my family and I around in some terrible weather and didn’t pressure us to buy. We decided to go with Grand Design and the team at Dodd made things convenient for our schedule.

Joe Ferrara

Great experience! The pre-delivery inspection and systems training was thorough and informative. The closing process was efficient and the explanations of purchaser benefits was very welcome. Hopefully I’ll not need to take advantage of warranty service, but if I do, I am confident that it will be completed quickly and correctly.

Debra Barry

Our experience with Dodd RV was wonderful - from start to finish. We found a travel trailer we really liked at the RV show in 2014 - spoke to rep's from Dodd and told them we wanted to think about it some more. There was never any pressure. Nine months later, after MUCH thought, we returned to let Christina know what we really wanted in a travel trailer. She took the information, researched it, and gave us available options. Once again, no pressure. We ended up choosing the 2015 version of the same CrossRoads trailer we had previously liked. The trailer was ordered, Christina continued to keep us up to date, and we now have our new travel trailer. Now, if only Dodd could help make spring come sooner...........

Richard Gonzalez

Owning an RV has been a dream for our family, as we knew we wanted to invest in memories for our children. We brought our entire crew along for the search, and were welcomed with open arms. We are a family of 6, and our children are 11, 5, 4, and 22 months. Tina was very knowledgable and showed us a wealth of bunkhouses that would fit our needs. She must have said at least 3 times that she loved her job, and it was certainly apparent. We choose an ultralight bunkhouse that was well within our towing capacity. While we worked out the details, our children were delighted by fresh baked cookies, a play area with a wealth of toys, and lots of attention from the receptionist. The sales manager was quick to greet us, and share in our joy. Arnold, the business manager, was simply delightful. He explained everything in a way that made sense, and made sure we were educated and comfortable throughout each step of the process. I have never met a business manager more invested in his customers! The day we we picked up the RV I was running late because I had to drop the children off at a babysitter after school. When I got there, Dan was doing our walk through, and was more than willing to explain things twice. He walked us through attaching and detaching the RV to the tow vehicle multiple times, and wasn't afraid to break a sweat in the process. (ours is manual) My husband and I also had the pleasure of meeting Jamie Dodd, who was one of the most personable and authentic owners I have ever met. He walked me down to the service center in the rain, and told my husband to call him if we needed recommendations of where to stay. Dodd RV made an experience we have dreamed about for a long time a complete joy, and we are so grateful we choose to be part of the Dodd RV family!

Michael Snyder

Purchased my Travel Trailer from DODD RV Yorktown but since the Portsmouth location was closer, I decided to do my annual inspection/maintenance with them. What a great decision! The staff is so professional and courteous. They were able to identify an issue that just squeaked in under the warranty. Had they not been so thorough, I would be paying out of pocket for future repair! Also, if you haven't checked out their store, the prices on most items are better than Amazon and Camping world! Great Job DODD!

Sarz Sal

Used RV sold as is! Definitely worth it 👌 Service was exceptional, staff were thorough, friendly and responsive! All questions answered and all offers on the table.

John Martindale

Recently purchased our first brand new travel trailer from Dodd RV and the experience was great. The staff were very accommodating, friendly and knowledgeable. They really made the process easy and fun.

Betsy Sherlock

We have dealt with Dodds over several years, between their 2 locations. Service has been well in Portsmouth. We purchased a Rockwood by Forest River last August from Dodds in Yorktown. Our issue began in December of 2019 when we received a recall notice from the Manufacturer. Since then we have had no luck with Dodds to have this taken care. Dodds says they dont have supplies from Forest River. Forest River says they are prompt in delivering materials. So we are into month 4.... no fix completed yet on our RV. Very Disappointing.

Martin Soder

My wife and I have been looking to buy a camper for about 3 years and until we visited Dodd RV (Peninsula) we had not found a dealer (or Camper) we were willing to commit to. Suffice it to say, we have visited many dealers and looked at to many campers to count over that time frame.

Our experience started on a rainy day (thunder and lighting) and the sales person (Tina Dew) bravely showed us many campers with a umbrella in her hand trying to keep my wife and my grandson from the rain.

I quickly decided we should schedule another visit, which Tina did via email that same day.

She had several Travel Trailers ready for us to look at and was very patient with us as we bounced back and forth between campers, often times going back to compare one that we just looked at with our number one and number 2 picks.

In the end, we decided on a Tracer Executive 2640RLS.

Then the work started. Micheal, Arnold, Gene, Pete and Tom were all ready for us to show up. All loan paper work was ready, the parts department rep walked us through the store and recommended the things we really needed, not what we thought we needed and the Service department had our trailer all hooked up and ready for a very extensive walk through after all the "Other Stuff" was taken care of.

Throughout the whole process, Tina continued to check in on us making sure we had cold drinks and anything else we needed to make the process as enjoyable (and that is what it was).

I will highly recommend (I already have) that my friends visit Dodd RV (Peninsula) if they are looking at buying a camper.

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