Dodd RV of Portsmouth
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Dodd RV of Portsmouth Reviews - 100
4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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Kevin Saiyasak
I had the pleasure of purchasing my first Travel Trailer from Dodd RV in Portsmouth last week. From the first time I contacted them through online shopping until closing, it was one of the best buying experiences I’ve ever had. Jennifer and John sold me my dream TT with a price/deal that couldn’t be passed that met my budget and needs. Jason, gave me an excellent tutorial on managing and operating it. Thank you for the excellent customer service!
Rodney Adkins
We traveled to many dealers and looked at a lot of manufactures product; we decided to go with GD. The model and life style were the next big hurdle but we narrowed it down to a handful. By recommendation and reading all the reviews we turned to Dodd RV as our dealer; the best choice we could have made!
Robert Christian Immediately put us at ease, relaxed and extremely informative and worked closely with us in determining the best model that met our needs. We placed a build order for the Momentum. Options during the build were changed or added without issue; his greatest concern to making sure we were taken care of.
Excellent sales and service department. Dave Till did an excellent walk through. Every system was operated in every configuration and if there were any, even the slightest, concern it was immediately taken care of. To Dave’ credit, I am very thorough & meticulous, he spent over 5 hours for the walk through to ensure we and the rig were set.
Concluding, highly recommend the sales and service department. Robert and Dave were excellent. Oh, and Wilson & Jenifer, thumbs up for all your excellent advise and help with products in your shop.
Sincerely,
Rod Adkins
Steve Ketchum
The folks at Dodd RV are straight forward with no gamemenship involved with their business. Drew & Jennifer are hard working, honorable people who really care about their customers. I will recommend them to my friends which is something I don't do often. Thanks for the great experience.
Marci Canada
First time ever purchasing a RV. The experience and the knowledgeable staff was exceptional! Dave was great, he knows his stuff when it comes to RV’s. Jennifer, that works in the parts building, fell in love with her. She was knowledgeable and very friendly and felt so comfortable. Jennifer Dodd thanks for all her patience! Thanks to you to Robert for showing us around the lot and helping us pick out what we needed. Great bunch of employees.
Rose Miller
We had viewed a travel trailer we wanted at another dealership that wouldn’t sell it to us for about a month as it was their display model. I called Dodd RV as we were leaving the other dealership to find they had the trailer we wanted on the lot. As it was closing time for them, and we were still on the road, I indicated I would call them first thing the next morning to put a deposit down. Jennifer Dodd was great. Everything was done over the phone and internet as we knew this was the trailer we wanted. Even when it looked like we may have to postpone picking up the trailer due to the gas crunch, she was more than willing to work with us. We did manage to get the trailer on the day we wanted to despite the gas crunch. And it was worth the three hour trip each way as the final price of the trailer was less than the starting price at the other dealership. We highly recommend Dodd RV for those looking for a good deal and professional people to work with.
Katharyn Perron
The people at Dodd RV are amazing and so helpful! We needed a random part to fit our hitch unexpectedly- we called and spoke with Jennifer who said to come on by and they’d help us out. We did, and Scott searched all around their buildings until he found exactly what we needed- he was a lifesaver! Jennifer, Scott and John were helpful, kind, and actually wanted to help which can be rare these days. We will for sure go back to Dodd RV for our trailer needs.
Hunterplex
The people at Dodd RV were great to work with. We worked out everything over the phone including upgrades. When we picked up the RV they exceeded our expectations. I highly recommend the for any of your RV needs.
D T
My wife and I had been looking for a camper for about 8 months, and had been to no less than 3 RV dealers. The staff at Dodd RV in Portsmouth, Va are exceptional to say the least... a number of places we've been too, if you weren't ready to sign a deal in 20 minutes they were no longer interested in the customer.. The salesperson that we dealt with Drew... gave us our space to look around but was right there when we needed any assistance. We found our purchasing experience at Dodd RV in Portsmouth was no less than exceptional. We really appreciate their patience and their purchasing process for somebody who's new to the rving experience... I would like to say our technician Dave was fantastic about going over every detail of the unit that we bought.. the other individual there that we had and a lot of dealing with with Jennifer Dodd, she's very patient very knowledgeable about what she does and explaining all the different Financial options and packages you can select. Those are primarily the individuals we dealt with there.... based on our experience we have no doubt everybody employed there is an acceptable credit to their profession, we will be sure to tell anybody we know to visit Dodd RV, if they're contemplating purchasing an RV of any type, we have no doubt that they will have an exceptional experience as we did. In closing I will say that if we ever purchase another RV in the future, we will not look anywhere else but Dodd RV of Portsmouth Virginia.
Dan & Nicky Taylor
Windsor, Va
randal ackley
The staff at Dodds RV made our first motorhome purchase a great experience from the demonstration, walk-through, service and finance. All were helpful and professional. No pressure here, just knowledgeable folks running a great business from what I saw. Highly recommended.
Patricia Cochran
I have never purchased an RV before so I had no idea what I was in for. The folks at Dodd RV made the experience easy and very pleasant. We were given a complete overview of our camper, it took about an hour, but so worth it! Every time something was explained, we were asked if we had any questions. The whole process was good. I recommend if you’re in the market for an RV go visit Dodd!!