Dodd RV of Portsmouth

Excellent buying experience with a very friendly staff. Dave knew everything about the Grand Design Reflection 5th wheel I purchased & provided an exceptional walk through /familiarization. Jennifer Dodd was ready with the finance and purchase paperwork and Jennifer in parts provided the checklists for maintaining the unit. And of course Robert, the salesman, was on point for assisting throughout the process. I have not used their service department, and really hope that I do not need them (nothing personal) but highly recommend them for purchasing.

We were actually just driving by on our way home to PA. We had been looking at Grand Design for a while. Little did we know how much (driving by) was going to change our life. They let us look at the RVs on our own, which was perfect because we could look and discuss amongst each other as we were in and out of each one. Soon, we purchased the Grand Design, Reflection. Model #303RLS. We purchased from Dodd because they were the lowest price we could find. We were even told that NOONE would go that low and if they did, to jump on it. So, we did! The buying experience with Drew Doss was excellent. He worked with us to give us the deal we asked for. He text us often as someone else was looking at it. He kept us updated on every step. He even went above and beyond to make arrangements for us to get our truck hideaway ball before picking up the fifth wheel. He made the appt with a company at Tac RV in NC. Is that service or what? That was one day and then he scheduled us to pu the fifth wheel the next day. We went to pu the fifth wheel and met Jade Courtney. He showed us every single thing we needed to know. Not one gadget, switch or lever was left without a full explanation as to why it was there, what it did, and when we needed to use it! Jade was extremely knowledgeable and said any questions, to call him. He said he even took calls on a Sunday before, helping a customer out that was in a jam. Before we knew it, we felt we knew Jade for a very long time! Then we went to see Jennifer Dodd that took us thru all the payment information, warranties etc! She explained that Dodd is a family owned business that was her dads. He is in his 90’s and now all the kids have their own job at their fathers company. She was so down to earth and kind! Walked us thru all the warranty information and options for us to add on if we wanted. Took many pics of us in front of our RV! No pressure whatsoever!!! Then it was onto Jenn Wise that gave us more information if we need something when we are out and about. She was just too kind as well. Her and Wilson Box had us 😂 cracking up!! Jenn loved our dogs sooo much. We have a Maltese puppy and a miniature schnauzer. Everyone at Dodd was so welcoming, informing and just made us feel like we were one of the members of their family as well! So if you are driving by, stop in and maybe you will find the perfect RV as well…. Can’t wait to see you all in October at the camp Jamboree! We miss you guys already!!!

Dodd has wonderful and very helpful employees. As first time RV owners they were able to answer every question and make us feel comfortable with our unit. They price used RVs to sell and you will pay fair prices. You can feel comfortable that you are being well taken care of at Dodd RV.

From start to finish it has been a positive experience. This is our fifth RV we have purchased over the past 20 years. Dodd RV has by far been the most transparent and honest. Drew Doss our salesman, Jennifer Dodd in finance, Natalie, Jerry and Jennifer in service. Thank you for your honesty, great follow thru and reponsiveness!

We are first time RV purchasers .Everyone at Dodd made the experience easy .They were extremely helpful from the beginning of the process to the end .The staff was superb and patient answered all questions with a smile .You can tell each and everyone of them are passionate and knowledgeable about their jobs. From the first salesman we met and he showed us our camper in the rain with no hesitation to Jade who was the absolute best at our walk through he explained everything about our RV from top to bottom to Jennifer in parts. If you want an RV please go to DODD' s They are the best .and as I said we were first time RV buyer's so we went to alot of RV lots all over Va large and small but purchased from Dodd's the best decision we could have made
Thanks Dodd

Great experience with Dodd RV. Gave updates as our TT was being built and delivery dates. Jennifer and Robert are great to deal with for sales. Jen in the service department is awesome. Delivery walk around was great, not rushed went over everything and every nook and cranny. Explained everything and answered all questions. Could not be happier. #grandesignexplorer265bh

The staff is amazing! Jennifer was terrified with making sure we got the best financing. We had a few issues with our used camper and they were awesome at fixing it asap! They are the best around with customer satisfaction. We will be buying all of our campers from them and so will our friends and family!

Dodd RV is the best in the Hampton Roads and surrounding area. We bought our Grand Design Reflection 5th wheel from them 4 years ago and was extremely pleased with our experience. Additionally, anytime we required service, Dodd RV was always able to work with us and meet our time constraints. Jennifer Wise, the Portsmouth location service manager, recently took great care of us. She stayed ahead of our problems while keeping us informed in a timely manner. She also went above and beyond by finding someone to repair our leaf springs quickly so we could still begin our trip on time. Customer service begins with the owner and the entire company truly takes to heart the customer comes first mentality. If you are in the hampton roads area, go to Dodd RV for all your needs. You wont' be disappointed.

Loved dealing with everyone at Dodd RV. My wife, kids, and I couldnt be happier with the travel trailer we bought. Robert checked everything withbour vehicle tow rating and helped guide us in the right direction of what we could pull. From the entire Edwards family we would like to thank everyone up there.

If your looking to buy a camper go to Dodds. The customer service is the best around. We also got the best price on a camper than any other dealership in VA. The whole buying process was a pleasure.
Great people and great deals