Tommy Garner Air Conditioning and Heating

We have been doing business with Tommy Garner since we had them install our gas pack 10 years ago. We recently had TG install a mini split in our garage. We have TG technicians do seasonal maintenance on our gas pack and will also have them perform that service on our new mini split when the time comes. Everyone at TG, the office personnel, the estimators, the installers, and the maintenance technicians have always been extremely courteous (even when I'm looking over their shoulders asking a bunch of questions) and knowledgeable. In that they are a locally owned small business, their reputation depends on the quality of their customer service. And, in our opinion, they are the best in the area!! We look forward to doing business with them for many years to come!!

We had the pleasure of having Colton from Tommy Garner come in last week and actually FIX our heat. He was so nice and professional and took his time to diagnose the issue and ensure we were happy. If we ever need service again we will definitely be asking for Colton!!!!! Thanks

I would like to give the highest praise to Tommy Garner Air Conditioning and Heating and especially to technician Jamie!!!! I came home last night to a freezing cold house and a "dead" digital thermostat. I called, received the after hours answering service and was told I would receive a call back shortly. I then received a callback almost immediately from Jamie who said he would be right out. He asked me to check a couple of things first so he know what he would need to do upon arrival. Sure enough, he was able to diagnose the situation with me over the phone, the issue of a lose wire was resolved and the furnace was back up and running. I could not be more happy with Jamie's level of professionalism, knowledge, and patience as I followed his instructions. He is a true asset to the company and I will be asking for him personally for any future issues that i may have. Thank you Tommy Garner Air Conditioning and Heating and thank you Jamie!!

-Mark

Always courteous! Know what they are doing! Call when on the way.

I was moved to write a review and I NEVER write reviews on any site but the customer service, the quality of service the level of professionalism that I received from this company was just OUTSTANDING This was my first time using them and I didn't know what to expect.and They were on time, they adhered to social distancing and kept a mask on the entire time. I had a man named Colton and his level of Competency and professionalism was excellent. From the office staff to the air conditioner tech they all get 5 stars in my book. It's rare to see this high level of customer service, professionalism and genuine kindness from a company like I experienced today. I would use them again and feel confident about referring them to anyone needing air conditioning and heating service. Honestly, if you really are looking for a good company this really is the company to use.

Tommy Garner was recommended to me by a neighbor. They came out quickly, charge me a service fee. They cleaned me unit which was very dirty. and they added R22, my total bill was 199.00 which I was very impressed with. I HIGHLY recommend this company, and they will be my heating and air guys from now on.

Tommy Garner AC&Heating is, by far, the absolute best company to take care of ANY HVAC needs! Whether installing brand new units, or servicing and repairing existing systems- their services will not disappoint.
Their technicians are very knowledgeable and professional, and take special care to ensure customer satisfaction. Their attention to detail is unmatched in the HVAC field.
When my heat wouldn’t come on on a very cold morning, the technician responded immediately, arrived quickly, and had the issue diagnosed and repaired in a very short amount of time.
On another occasion, when hearing my elderly, asthmatic mother was having a problem with her AC, a technician was dispatched right away to her home and had cool air flowing within the hour!
Tommy Garner AC&Heating technicians and staff are not only the most knowledgeable and efficient in the industry, they are also compassionate and caring about their customers.
I HIGHLY recommend them for any and all HVAC needs.

My family has been using Tommy Garner for our HVAC services for years. They have installed systems in my home as well as my parents' home. In times when service or repairs were necessary, they have always been prompt, reliable, and honest. I rarely like to recommend businesses to friends because often times your mileage may vary. However, I would recommend this company to anyone in need of HVAC service or repair.

There are not enough words to describe how ecstatic I am with the service provided from TG & his team, and 5 stars is not enough! Long story short, I am a first time home buyer and was convinced to take a home warranty in exchange of replacing my HVAC which was from 1990. In January I began the process of trying to have the unit replaced before my warranty expired in May and the hot summer days returned. I battled with the contracting company for 5 months and they dropped the contract 4 days before my warranty expired. After all the stress and anxiety I decided to let the warranty expire and reached out the Garner's. Dave was at my place almost immediately, they were able to find a "unicorn unit" to fit my special situation, and had everything done in less than 2 weeks at an extremely competitive price. I grew up with the Garner's so I already felt at ease having their company take over, but I did not expect them to exceed expectations to that extent. Brandon, Zach and Nolan came to my house to do the change out. They were polite, clean, respectful and all around amazing. They even mopped up my hallway floors when they were done! I will never waste my time working with another HVAC company & will recommend these guys to anyone 100 times over.

Had a great service visit with one of Tommy Gardner's service technicians Dave. He was punctual to the appt and proactive on Covid protocols before entering my home. Which is greatly appreciated!!

He was super friendly, provided updates as he looked into my issue, and shared suggestions on things I can do to improve the health of my unit.