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Amenities

  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Online estimates
  • Onsite services

B.L. James & Son Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
S Malandr

A technician by the name of George just came to our house and he could not have been more friendly, competent and professional. He called and asked if he could come by early, was able to fix our broken sink very quickly. He was also very nice and kind to my dog. A friend recommended B.L. James & Sons last year and we've now used them three times. Each time has been great.They are now our go-to plumber. Highly recommend for the value, efficiency and customer service.

Harrison Edwards

Chris at the front office was responsive and made it easy to schedule an appointment. Aaron was the tech that came out who was on time and prepared. We had our two large units checked at our commercial facially. Aaron not only replaced belts, filters, and other small items, but found a leak in our system that was quickly address & we are back in business. They are now scheduled for the next 5 years for routine maintenance. Thank you BL James

Anastasia Payne

We have used this company exclusively for the past 2 years to install a new AC unit and also service plumbing issues and installing a sump pump. They are always on time, clean, so friendly, and professional. One technician George took the time to explain as he worked the entire process of installing a sink to my husband who learned a new skill he felt unsure to do on his own. We have been thrilled with the experience every time we’ve needed them and their emergency next day services are a lifesaver. We will never use anyone else! Love this company!

Sara Neugroschel

George, Jose and their entire team did a phenomenal job installing a new HVAC system and hot water heater. They were prompt, friendly, and thorough. They left the house super tidy and although installation took longer than expected they were in great spirits all day. Thanks team!

Alston Offutt

Chris at the front office was super helpful in getting my annual maintenance scheduled. Aaron was the technician and was very knowledgeable and thorough in his work. While performing the maintenance, he also mentioned that he could install a new NEST thermostat in place of my old thermostat. He was on time, worked efficiently, and very professional. In addition, BL James & Son was the most competitive of the quotes I received for smart thermostat installation. I will be using BL James & Son for all of my future HVAC & Plumbing needs.

Kathryn Johnston

I needed to replace my AC unit pretty quickly. They came out on Monday, Robert gave an overview of the process and sent me a competitive quote almost immediately ($3k lower than the last company), and by Thursday afternoon the install was completed! Jose was incredible with the install, great communication the whole day and went out of his way to get me new filters for the system. I'll be a return customer to take advantage of all services!

Abby Doyle

Aaron was the technician that serviced our HVAC system. He was punctual, professional, and explained our options thoroughly. I am so glad we found BL James, they exceeded my expectations for a locally owned and operated service company. I would highly recommended! We look forward to using them for our future air conditioning, heating, and plumbing needs!

Michael Obeid

I recently had the pleasure of working with B.L James and son specifically, Robert, during the installation of a new heating and cooling system in my home. I was extremely impressed with their services. Robert was very personable and made me feel comfortable throughout the process. He was timely, honest, provided quality work, and had excellent customer service. The installation team was also very thorough and meticulous, and the new system is working great. I highly recommend B. L James and Son for any HVAC needs, and especially recommend working with Robert.

paige franklin

I highly recommend B.L. James & Son, specifically Jorge. Jorge was incredibly professional and personable. He was able to schedule an appointment incredibly quickly and kept me updated on when he would be arriving. Upon assessing a broken toilet he gave clear recommendations and detailed next steps. He was even able to come back to install a new toilet just a few hours later! He was both quick and thorough in installing the toilet, triple checking that everything was working correctly before leaving. He also addressed some more minor plumbing concerns during the same appointment. Working with Jorge was a stress free experience and I would certainly recommend reaching out to him for any mechanical issues you need taken care of!

Mark Potts

We had our entire hvac system replaced. BL James were great throughout. Super knowledgeable on the quote and extremely friendly and professional on the install. Highly recommend!

Robert, Aaron, Bob, and Diego worked hard and efficiently. Great employees!

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