Aire Serv of Central Texas

Our tech, Dale, was great. He was polite, listened to and answered all of our questions, and took care of our ax issue as good as can be expected until we get set up for replacement. Very happy with his work!

This review has been long overdue. Several weeks back my AC unit gave out on me in the middle of the night on a Friday. This was when the nights were still roughly around 70+ degrees. My son and daughter's room were exceptionally hot so I needed it repaired fast. I had called several companies to which all charged expensive weekend emergency fees. Their technicians either did not call me or give me an accurate time of when they could be at my house. Working in the construction industry myself I was disappointed when a supplier we use often left me dry, so to speak. That is when I called Aire Serv. Not only did they immediately get me in touch with a service professional but they even sent me a text with his photo to verify who would be coming. Donny Jordan of Aire Serv is the best in the business. He called me instantly and told me the time, within reason mind you, he could arrive. When he did he was pleasant to speak with and extremely knowledgeable in his craft. He even did a few extra checks for me for no charge. This type of service and professionalism is what has made me a committed customer. I will not use anyone else but Aire Serv and that is in thanks to Donny Jordan! Donny if you're reading this, thanks again man my family and I really appreciate your work ethic and the commitment you had for us! Semper Fi!

Kyle was professional, thorough, and educational. I will definitely use again and recommend to others.

Dale Wheeler was my tech, he was very professional, knew the system I had, asked specific questions about what my AC unit was doing and was able to solve and fix the issue in a very quick and timely manner. Will definitely use Dale and Aire Service again, if needed.

Dale Wheeler was the technician who responded when our variable speed a/c unit stopped working. He resolved the issue with our unit without delay. He was thorough in checking all the components, and he answered all of questions competently. He was courteous, pleasant, and professional while at our home.

Dale Wheeler was efficient, professional and fixed the problem quickly. Polite and friendly, he even showed me some general tips for keeping my system running like a top. Thank you Mandy for working me into your busy schedule today. It's a great relief to have my AC working well again!

Dale Wheeler is an awesome person and service professional. He guided me through the complexities of HVAC. He's extremely knowledgeable and a true professional. I highly recommend AIRE SERV and the service they provide.

Gary Jourdan was my service tech today. The whole Aire Serve team has been trained extremely well. This was Gary’s second time to my home and I appreciate his knowledge, professionalism, care with my home, and his passion for him profession.

Was able to have someone come out right away. Great customer service. The tech was awesome, very friendly and really took the time to explain things so I would understand. Gives us great advice and multiple plan options to consider. Very happy will keep using and would refer them.

It started off as a terrible experience. The repair technician that came out to begin with, had no confidence in his own ability to diagnose my problem. He was constantly asking other technicians via text with pictures etc...which didn't give me much confidence in his abilities. At first he diagnosed the problem as a $2000 TSV, or some valve, and my system did not even have this valve. Fast forward to the end, he charged me $237 for tightening up a valve stem where there was a slight leak, where he added a pound of freon, (it took him 3hrs beginning to end), and scheduled me for a $250 coil cleaning to occur the next day, to cut down on condensation. I called for service because the pan was clogged. After he left, I realized that nothing was working. I don't know what he did exactly, BUT AIRSERV DID SEND ANOTHER TECHNICIAN OUT TO FIX WHAT THE FIRST TECHNICIAN MESSED UP THE SAME EVENING. AIRSERV MADE IT RIGHT BY THROWING IN THE COIL CLEANING AT NO EXTRA CHARGE. I WOULD DEFINITELY USE THEM AGAIN. ONCE AGAIN, A NEIGHBORLY COMPANY COMES THROUGH FOR ME!!!!!!!!!

Very responsive. The tech, Gary, went above and behind to determine what was the root cause of our issues and explained everything to us. Thank you for fixing our heater. Will definitely use them again.