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The Woodlands Heating, AC & Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Natalie Saikowski Goertz

The Woodlands Heating & Air crew is top notch! They are fair, consistent, clean, punctual, set realistic expectations and respectful. I went out for bid on two new units for a variety of makes/models 2+ years ago. The Woodlands Heating & Air had the most competitive bid from a pricing perspective + best product + best warranty. Two years later, the same still holds true. They did not try to build a ticket by telling me they needed to reroute our ducts, add new return air vents, add air vents and more. They really are what you see is what you get. They are honest, put everything in writing and very respectable technicians. They registered all of the warranties for both HVAC units and controls, automatically applied dealer rebates + Entergy rebates without me having to do anything. My family definitely recommends Phil and his crew at The Woodlands Heating & Air, even if you don't have a Trane unit.

Here's my review from 2+ years ago: Outstanding and prompt service! Although we have a builder grade Lenox HVAC system and they specialize in Trane, The Woodlands Heating & Air came out to service our system and spent a lot of time searching for the proper Lenox parts. They could have easily tried to sell us two new Trane HVAC units, but they were upfront and honest in the simple repair that needed to be performed. They will definitely have my business when the two units do go out!!!

Christopher Hall

The Woodlands Heating and A/C created an amazing experience. My A/C was slowly going out and I didn’t have a clue who to call. I knew I needed to not just buy on price because all the websites said the installation quality is what makes all the difference. The parts warranty and labor warranty were equally important. Lastly, I wanted the best equipment based on my budget. I called several A/C companies in the area. I found out that the company makes all the difference. I had quotes that were all over the place. The reason I chose The Woodlands Heating and A/C are the reasons below:

1. First, Brian provided honest and fair pricing. He quoted a Trane 16 seer 5-ton system. He didn’t try to up sale me zoning or higher seer ratings. He was aware of what I wanted and respected my decision.
2. The 10 year parts warranty is standard, but the labor warranty is variable depending on which company you choose. Another reason I chose The Woodlands Heating and A/C. They provided an extended labor warranty at no additional price. Plus, this company has been around a long time with great reviews. A long labor warranty with a company that goes out of business is worth nothing. These guys have been around a long time and only service the Woodlands and Spring area. If you do need service they can arrive quickly because they don’t over extend their workforce.
3. The installation is most important and they don’t use subcontractors. They employ their own installers. Let’s stop here…The installation was amazing. Jamie and his team are knowledgeable, pleasant, detailed, on time and friendly. They put down mats and floor coverings to protect our floors from any damage. They wore shoe coverings and cleaned everything extremely thorough. They were happy to explain the details of the job. When they completed we were cooling extremely well!
4. Brain and his team registered all my new Trane equipment with Trane for the warranty on my behalf.

I highly recommend this company!

Greg Stoute

Brian Newbury was outstanding! Very knowledgeable and personable.

Loretta O.

We just had a new Trane A/C and coils installed by The Woodlands Heating and A/C, and everything about the experience has been exceptional. From the pricing to the professionalism, the friendliness, the quality of work, and the system features, we could not be happier. I highly recommend this company. Thank you, Brian!

Lisa Marie

Phil and his guys are wonderful!! They saved my house sale, my sanity, and my bacon. My buyers were doing a final walk through when it was discovered the AC was no longer working. Phil sent someone out at 7 at night, same day, to figure out what the problem was. The part was ordered and repairs were made next day. I don't even have the words to say how grateful I am. The buyers closed today as scheduled. Thank goodness for Phil and his people!

Houston Schens

Always a pleasure to work with Brian Jones. Never fails to get the job done right. Thank you!

Diego Martinez

Very professional and customer oriented. The crew was very well organized. They delivered the units exactly how and when they committed to. They even found a way to save me some space in the attic. They explained things to me in a clear way and walked me through all the options to replace my 2 A/C units.

Jeremy Christopherson

AC went out and already had a leaking coil unit so I decided to replace my old 4.0 ton Rheem 13 SEER A/C . I needed to get quick service as my wife was 36 weeks pregnant at the time. I called around and had three different companies quote me for replacing the (outside) compressor and the (indoor) coil. With 3 quotes in hand I had to make a decision quickly (remember the pregnant wife is at home all day in the heat). Out of the three vendors, Phil, the owner of "The Woodlands Heating and Air Conditioning" was very helpful with cost options for designing a new A/C system for the house. There is also up to $1500 tax credit for systems equal and over 16 SEER rating and he factored that into the options for new systems. I decided on a new 16 SEER Maytag system and they came to install it the next day. The system was all stainless steel and looks great outside my house. The installation crew, Lee and Stephen, installed the system perfectly and took pride in their work to leave us with a beautiful, efficient system that will save us money on our electric bill and last for years to come. The company has 2 years labor warranty standard and the Maytag system has a 12 year warranty leaving me with peace of mind knowing I won't be paying for new parts in the near future. Aside from the company being highly professional, they were very personable and great with my dog Cooper. They showed up when they said they will show up and cleaned up very well after themselves. I would recommend them to anyone needing HVAC service or new installation / replacement of old equipment and therefor give them 5 stars.

Troy Strauss

Have used multiple HVAC services in The Woodlands area over the last eight years. These guys were by far the best. On time, nice as could be, quick work. Will use them again in the future for my air conditioning and heating needs.

jason freed

We had a 3 ton Trane unit put in a few weeks ago and it's been wonderful. The consultation was informative and frank. The install was efficient, took them 1/2 a day. We most definitely will be working with The Woodlands Heating and A/C when our other unit needs replacing.

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