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The Woodlands Heating, AC & Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
S B

I can't say enough good things about Phil and his team at The Woodlands Heating & Air Conditioning. We've been using them for years now and they always show up on time. We bought our last house a year ago and had them put in an entirely new system, inside and out. Phil actually talked us out of buying a more expensive system as we didn't need it. Imagine that, a company who wants to get you the CORRECT system for your needs, not just make as much money as possible off of you. At no additional cost to us, they also rerouted several ducts in the attic to make the system more efficient. Their service and attention to detail is unmatched. Thanks guys!

Vance Pickron

Earlier this week a lightning strike rendered our A/C inoperative and August in Texas makes that a DEFCON 1 crises. At 7:00 PM I left a VM with Woodlands HVAC hoping to get a Tech here tomorrow when they checked VMs next morning. Phil (the owner) called me back on his cell a short while later and recommended things I could do to fix it, and said if still no-go to call him and he'd get a tech out tomorrow. Well, his advice worked and I think this is customer service way beyond the normal call of duty. Another reason why they've been my A/C pros for the last 7 or 8 years. Very Pleased!

Chen Chen

Long story short, thanks to Brian and the woodlands HVAC, I saved $3600!!!

I got a ac tune-up from AIRFLOW(will never go back to them again!!!) and they said my coil has bad leakage with a short of 3lbs freon and capacitor is bad as well. They want me to need to replace the coil for $3400 and $200 for the other repair after discount!!
I was shocked and then I called woodlands HVAC to see how much they quote. The manager quickly sent Brain to my house since it's very close.He carefully checked and inspected everything and it's actually NO PROBLEM AT ALL! Brain also added just a little freon for me for free and recommend me to have a check back in 3-4 months to double check it. Absolutely professional and honest! Already recommended to my friends and 5 stars!

Christopher

absolutely the best. Bought a system 4 years ago, had a minor issue - they came right out, got it fixed - no charge. Just awesome service and responsiveness. I can not recommend them enough!

penny boman

OMG! I had the best experience ever. I work night shift. I got off work Tuesday morning and went to sleep. I got up around 3pm and had a rain-forest in my house. There was water everywhere dripping from the ceiling. I had to go without air conditioning on Wednesday because they had to dry out the walls and take down the ceiling to let it dry out. After that was done, I asked them if I could call an air conditioning company and they said "Yes" . I called The Woodlands heating and air conditioning company. The girl that answered the phone was just coming in and she was so sweet. I was thinking it would take days for them to come out. She made an appointment right away. She said someone would call me back. Boy, was she right! Brian N. called back within minutes and was on his way to my house. He came out and was so professional. He went into the attic and did his magic and now my house is cold again. I had a bedroom in the back that was hot all the time, he went up there and said the damper was closed....easy fix for him since I do not know anything about dampers. I cannot say enough about his actions or his advice that he gave me. He did not tell me a lot of crap and was honest about everything. In other words he did not try to sell me something that I did not need. I could go on and on about his customer service but I will just stop here and I hope his boss realizes that he has some great employees working there. Hey boss...take them out to lunch or give them a bonus, I know that is what my employees would say....lol!

Erik oslund

The service was great. The technician not only did a tune up and topped off Freon, but also explained all aspects of what he was doing. Would definitely use them again.

Duke D.

I've been using them for several years now and have never been disappointed. Recently called them out to look at my unit that wouldn't run. They came very quickly and had me fixed in no time. I can't recommend them loudly enough.

rod willroth

Had a good experience with Matt he was thorough in his inspection, offered suggestions on things I might need in the future, explained all he’d done and things needed to fix up my 2 units. Was fast efficient and friendly! Thanks for hiring good people

James Hoffman

They were very professional and repaired my furnace relatively quickly but charged me over $200 for a $20 ignitor. I don't mind paying for their expertise but I do mind being gouged for parts.

Michael Guckian

The Woodlands Heating & AC are the best HVAC company I've had the pleasure of working with. Dependable, friendly, honest and highly knowledgeable professionals. Highest recommendation possible.

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