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The Woodlands Heating, AC & Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joseph E

* 2022 UPDATE *

I bought a new home about 4 years ago and had the Woodlands AC replace most of the system -- everything in attic and one of the 2 big units in the side yard with a Trane. The other unit was a 5 year old Carrier and seemed fine to keep a while longer. The motor went out a couple days ago, and these guys went out of their way again to find a solution since the unit I have doesn't have any motors available right now. Par for the course, these guys come through and it even ended up costing a little less than the original quote - imagine that! So instead of making me wait 3-4 weeks to get a specific motor, they helped me right away and saved me money. Thank you again - as always you guys rock. Nice and cool again upstairs!

* Previous Review *

5 stars isn't enough. These guys deserve 10! I have been using the Woodlands Heating & A/C for about 10 years now, and have had the guys out several times for various reasons due to faults in the builder equipment installed in my home. Each and every time, every one of their employees is extremely respectful to me and my family members, and have always gone over and above with whatever project they are working on for me. This week my upstairs A/C unit finally quit working, and the rep showed me a few different options to help me decide what was best for my budget and took the time to discuss with me short term vs. long term options. Then they left me with the paper work, and he even told me to feel free to get a 2nd and 3rd opinion if I'd like. As always, their prices were very fair, and they allowed me time to discuss with my wife what would work best for us -- unlike others who use high pressure tactics to try and force you to buy something expensive that you don't need. I will always come back to Phil and the Woodlands Heating and A/C because they know what they are doing, and they respect us. I am now a proud owner of a new Trane system, and as usual, they went over and above making extra adjustments for me and staying until everything was exactly right for us. Thank you again guys!

Rich Van Meter

I purchased a full Trane HVAC system, both AC and Furnace a couple of months ago. I haven’t had a single problem with the install or the equipment so far. I seldom write reviews, but I put a lot of energy into vetting contractors. I got quotes from 4 area providers, checked out their insurance, licensing and insisted on like for like quotes/scope of work. The woodlands AC came out on top. I could not have been more pleased with the work Phil, Brian and team did nor me. The price was fair/competitive, the install was thorough and of solid quality. They were simply great to work with and I would recommend them to anyone I personally know. Great job guys, our community needs business like you.

Kellie Lahey

The folks at The Woodlands Heating and Air Conditioning are super! My AC was on its last leg 2 years ago and I chose them to do the work- replacing the unit and the 40 year old crumbling duct work. They were timely, professional, and highly skilled, all at a reasonable cost. These days they do my seasonal check ups, most recently it was Matthew in May, again showing professionalism and skill!

Bob Bellon

We have worked with The Woodlands HVAC for over 5 years and in two different homes in The Woodlands. Their service has always been outstanding. So we didn't have to ponder who we would turn to when we decided to fully replace and upgrade the HVAC system in our new home (built 1978). Brian Jones and the Team were outstanding! On Time, Professional, Courteous, Neat & Clean, Through & Efficient and very appreciative of our business.
Our new HVAC system is Fantastic!
Thanks Woodlands HVAC Team!

David Williams

Great response from this company and Brian. That’s great job.

Fernando Perez

Had a leakage issue coming from our residential HVAC unit in our ceiling. Called the morning of to see when we would be able to have someone come out to service the issue. Within a couple of hours, a rep arrived at our house. We were originally scheduled for “sometime after noon”. Matt was early. After looking at the problem, he provided us with a diagnosis. Thirty minutes later, he was done. Apparently we had a clogged drain line which caused the overflow. We paid a VERY fair price for his visit. Professional! Honest! SUPER nice! I highly recommend these guys.

Phil

This A/C company is head and shoulders above the rest. The work is clean, prompt and done right. I have 2 A/C units, one installed by another company here in the Woodlands on one by The Woodlands Heating and Air Conditioning. The difference is amazing. The quality of the work is so much better. The owner, Phil is a top notch guy and expects the best from his crews. I will only use this company for all my future A/C needs!

ca k

I've been using The Woodlands Heating & Air Conditioning for years and this is the only A/C company I'll ever use. They are trustworthy and do quality work. Matt fixed my problem and was very professional and thorough. I highly recommend this company.

Rick Mackin

Tyler did a great job in working with the system and informing me of what needs to be done.

Melanie Faulkner

AC went out in Creekside, they had someone available same day. They explained the quick fix vs the long term fix plus the estimated time frame we had till the big fix would have to be made. Completely transparent and not out to make the highest dollar. We ended up having to get a new AC and they did everything to help save cost but providing the best quality fix. Highly recommend this company, you won’t regret it!!

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