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The Woodlands Heating, AC & Plumbing Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
keith winters

We have used The Woodlands AC for our past two homes. We did a complete system replacement due to the ages of the units when we bought the homes. Both Times, the pricing was more than competitive for quality systems. Brian was our representative who explained each product and its functions in cooling/heating our homes. The units he suggested were not the most expensive, but those that would do the job right with the most return on investment.

Both times the installs were set up quickly. Both times the technicians arrived on time (slightly early) and did a thorough job in replacing both the attic and outside units. Installs were about 4 hours. Job site was kept clean and technicians were clean and professional. Brian came out to oversee the installation and to answer any questions we might have.

Phil, the owner, was clear and professional on detailing the products his team would install, the processes involved, and made himself available to answer any questions by proving his cell phone number to call anytime.

Would highly recommend this company and will continue to use for any future AC/Heating needs.

steve harding

Outstanding. I met with the operations manager, Phil, twice to discuss my needs, obtain an estimate, etc. He and one of his lead techs were there right on time both occasions. We discussed several options; he did not push me towards the highest cost options, he tried to match my needs with the best systems. He was very responsive to my email questions. I had two complete systems installed. Two install crews showed up exactly on time, and worked hard the entire day. I went into the attic with them so they could show me exactly what they did and make sure I was ok. No payment was required until all work was done. They had cloths down protecting the floors. They contacted me two days later to make sure all was well. I needed a couple of minor tweaks, and they came out quickly to make some small adjustments and all is well. I interacted with their installation crews, their technicians, their office manager, and of course Phil, and they were all very professional, knowledgeable and helpful. I have no hesitation recommending them. Three of my neighbors has used them in the past with positive experiences also.

MILLIE GONZALEZ

I highly recommend The Woodlands Heating & Air Conditioning. I had a new unit installed at our home in 2017 and the service and quality of work done was top notch. Our contact, Brian, was very knowledgeable of the services and the product.
We have continued to use this company for checkups and any questions we have.
Unlike other companies we have dealt with in the past, the Woodlands Heating and Air Conditioning provides great customer service and builds a great relationship with their customers.

Imre Veres

I was very happy with my experience with Woodlands AC. Rudy was very honest and professional and diagnosed and corrected my problem very quickly. And this is after the fact that their competitor in The Woodlands area tried to take me for a brand new unit telling me that the evaporator coil was leaking which is on a back order and will take months to receive so my solution is to replace the whole system.

Martha Otten

We just had a complete system installed by Woodlands Heating & AC. Brian's initial assessment and recommendations were followed by a second visit that included Phil, the operations manager. They listened to my concerns and were willing to configure the system accordingly. I respected their knowledge and trusted them to install the best system for our needs. We requested a higher end variable speed system and are extremely pleased with the results. They showed up on time on installation day with Omar and Brian leading the crew. Everyone was very friendly, efficient and careful with our home. The variable speed system is so quiet, and our house feels very comfortable. Their price was very competitive and included construction of a platform in the attic as well as reconfiguring some of the flexible ductwork. Brian spent time to explain and demonstrate all of the features of the new touchscreen thermostat. Omar and his crew did a great job with modifications to the attic space and the installation of the attic based equipment. We were very impressed with the entire experience!

Daniel Naughton

Woodlands Heating & AC is the best! We have had some horrible experiences with other AC companies in the past and finally found a company we can trust. We recently replaced an entire HVAC system (old system was 21 years old). Brian came to our house and took great care in explaining the ins and outs of the different options -- complete with diagrams of how the systems function. Absolutely no pressure or sales talk. He patiently and honestly answered all of our questions and concerns and offered a very competitive price point. Slightly higher than another bid we received, but Woodlands Heating & AC customer service was the deciding factor - we were willing to pay a little bit more for their professionalism, attention to detail, and commitment to service excellence. Our install day went seamlessly. The whole crew was polite, professional, clean and FAST - took them about 5 hours total. I had mentioned to Brian that two of our bedrooms were always warmer or cooler than the rest of the house - come to find out that the builder had split one duct between the two bedrooms. Brian had the crew add a duct line so each bedroom had one whole duct of airflow - we weren't replacing ductwork, but they did this with no extra charge. We could not be more pleased with this company!

Krista Henkel-Selph

What a great experience! Very professional, fast and efficient service, and great pricing! Replaced Air Conditioner, Furnace and added new Ducts all same day. I had priced same work with 3 other companies and they came in WAY better too. Very pleased!

L G

Up front and honest feedback. Brian did an excellent job explaining the situation and offering solutions, never felt pushed or rushed to make any decisions. When I chose to go with their advice, the service was outstanding. Not to mention that when I first called them they showed up in 20 minutes, unlike others that wanted to schedule a visit in a day or two.
In short, highly recommend them.

Mikey Rollins

The Woodlands Heating & Air Conditioning is a top notch company. We had them come out to give us a quote on our aging HVAC system and talk about some of our pain points. Brian walked us through the entire process and explained everything in an easy to understand way. We got a couple of other additional quotes just to understand what we were looking at and The Woodlands Heating & Air Conditioning was just head over heels better on price and service that some of the other companies that visited us. Thanks again Brian and team!

Krystal D

Brian was amazing! My husband and I ran into a troubling situation with our HVAC system. We had several companies come out...all of them tried to upsell us, they all had different approaches as to what was going on, and provided us with outlandish quotes (it was very stressful and disheartening to say the least !!!). Brian came to our home, diagnosed the problem within minutes, provided us with a detailed and logical plan to fix the issue, and provided us with a very fair and manageable estimate. The job was completed in a single day, no issues. This company was very professional, we will definitely only use them for future HVAC needs!!!

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