Reese C was professional, fast, and provided excellent customer service. He explained the details of what needed repaired, and line item provided costs for each service needed. Colony installed my HVAC and I continue to utilize their services for all maintenance needs. Highly recommend. Dependable, affordable, professional.
We have lived in this area for over a decade now. In the first 5 years we used 5 HVAC companies, never finding one that instilled confidence until The Colony. They have been professional, informative, friendly, courteous and prompt each and every time no matter if I am speaking with office or field technician. Len held up this standard again today as he visited our home to check out the heat side of the HVAC.
Technician Juan M. is the best. He is very professional and knowledgeable. He diagnosed my AC system accurately and repaired quickly. He went above and beyond to take care of my system. This is definitely one of the best services I have ever experienced. Thank you, Juan!
I have used the Colony Air for years and they always have courteous and knowledgeable technicians. They are more than willing to answer any questions and to me are unbiased about recommendations that are helpful when asked. Today, Charlie performed my heating maintenance and he was very courteous and helped ease my concerns I had about what I thought were condensation issues. Turned out, it was a normal process during cooling. The Colony Air have excellent technicians and awesome customer support who always keep you informed about who and when your technician will arrive. Thank you Colony Air for consistent great service over the years.
Tony, from Colony A/C, was terrific. Very professional and friendly. He found one issue we were unaware of and did a diagnostic on another intermittent problem we were having. He was able to explain both in simple terms. He was right on time and stayed until the job was done thorougly without any sign of being rushed. Overall, great service!
Juan was personable and knowledgeable. Like all the work that Colony Air Conditioning & Heating does for us, his work was thorough and he left his work area clean and orderly. We know that the services performed were dependable.
update: I called to schedule for Fall maintenance, was set for December, but also placed on their cancelation wait list and they actually came the same day I called. Amazing service. Quality work as well.
Sometimes the mark of a good company is how they handle a customer who has an issue with service. It turned out to be a minor glitch that was easily (and professionally) handled. I have every intention of using their services again.
Colony Air Conditioning and Hearing has always been professional and friendly each time we use them. They are knowledgeable and don’t try to “sell” unnecessary services. They are honest and up front about pricing. We use them for maintenance, repairs and air purification systems and have been extremely pleased. Matt G was my most recent tech and he was great! He made recommendations that were needed for our system and explained every detail. Thanks for always doing a great job!
Chris Vanderheyden
The crew did an amazing job and I'd suggest them to others in a heartbeat.
Adam Robinson
Reese C was professional, fast, and provided excellent customer service. He explained the details of what needed repaired, and line item provided costs for each service needed. Colony installed my HVAC and I continue to utilize their services for all maintenance needs. Highly recommend. Dependable, affordable, professional.
Candy Mann
We have lived in this area for over a decade now. In the first 5 years we used 5 HVAC companies, never finding one that instilled confidence until The Colony. They have been professional, informative, friendly, courteous and prompt each and every time no matter if I am speaking with office or field technician. Len held up this standard again today as he visited our home to check out the heat side of the HVAC.
Dex
Technician Juan M. is the best. He is very professional and knowledgeable. He diagnosed my AC system accurately and repaired quickly. He went above and beyond to take care of my system. This is definitely one of the best services I have ever experienced. Thank you, Juan!
Norma James
I have used the Colony Air for years and they always have courteous and knowledgeable technicians. They are more than willing to answer any questions and to me are unbiased about recommendations that are helpful when asked. Today, Charlie performed my heating maintenance and he was very courteous and helped ease my concerns I had about what I thought were condensation issues. Turned out, it was a normal process during cooling. The Colony Air have excellent technicians and awesome customer support who always keep you informed about who and when your technician will arrive. Thank you Colony Air for consistent great service over the years.
Norma
Dave Robertson
Tony, from Colony A/C, was terrific. Very professional and friendly.
He found one issue we were unaware of and did a diagnostic on another intermittent problem we were having. He was able to explain both in simple terms.
He was right on time and stayed until the job was done thorougly without any sign of being rushed.
Overall, great service!
Sheila Bartlett
Tech did everything we asked. Appreciated feeling like we were being taken care of, thank you
Dan Jones-Purvis (Dan)
Juan was personable and knowledgeable. Like all the work that Colony Air Conditioning & Heating does for us, his work was thorough and he left his work area clean and orderly. We know that the services performed were dependable.
Deb Wolfman
update: I called to schedule for Fall maintenance, was set for December, but also placed on their cancelation wait list and they actually came the same day I called. Amazing service. Quality work as well.
Sometimes the mark of a good company is how they handle a customer who has an issue with service. It turned out to be a minor glitch that was easily (and professionally) handled. I have every intention of using their services again.
Anissa Allen
Colony Air Conditioning and Hearing has always been professional and friendly each time we use them. They are knowledgeable and don’t try to “sell” unnecessary services. They are honest and up front about pricing. We use them for maintenance, repairs and air purification systems and have been extremely pleased.
Matt G was my most recent tech and he was great! He made recommendations that were needed for our system and explained every detail. Thanks for always doing a great job!