McWilliams & Son Heating, Cooling and Plumbing

We had to have a complete unit installed in our home a few weeks ago. Called on a Sunday afternoon and had a representative in our home in less than two hours. Chris was very informative on our options. The same week we had the installation crew out to our home. These guys are a class act! They were very professional and answered all of my husband's questions. They worked over 8 hrs on our home and before they left explained everything they did in detail. We are very happy with our unit and the service we received not only from Chris and the installation crew but, also the office personnel and the owner of the company, Scotty. We are very thankful to have such an outstanding group of people taking care of our AC and Heating needs. God Bless these Men and Women for being so helpful in our time of need. Will always recommend American Heating and Air to anyone we know. Thanks again!

Based on my experience I would not recommend this company to anyone! I called for service in early June and received a quick response. After that everything went "South". They overcharged my unit. The tech told me that my unit was old and made an effort to sell me a new unit. He said that I'd have to replace my unit after 2020 because my unit used Freon 22 which is very expensive. After he left I called another company as my unit was making terrible noises every time it started. Fortunately the other company responded quickly. They found the unit was overcharged and removed over 4 #'s of Freon. The service tech from the other company said the overcharge could have 'blown my compressor and other valves". I called American to complain and was told the owner was not there and would call me back. The owner never called. My bill was reduced from over $550 to $404.

American Heating and Air have been awesome with us. I pay for a monthly member's fee, and they have been great about coming out immediately when we have had issues with our a/c unit. I have no complaints with this business, and hope to keep doing business with them continuously in the future.

Second review: 3/14/18. I have enjoyed working with American Heating. We bought an a/c unit from them, and they are always friendly, ready to help and ready to answer our questions. They are awesome and have always treated us right...we truly appreciate that.

American Heating and Air installed an AC/Heating unit/ and new ductwork a few years ago. There was no high pressure sales and their prices were the best in the Houston area. They call and remind me about yearly maintenance and have good pricing. The technician is always on time and is very professional. I highly recommend this company for your A/C needs.

Contacted these people some time ago. We were thrilled with the offering and provided a down payment. We ran into some tough times and reached out to continue the repairs and even with the understanding that we would need to estimate the work again. With all that, they took thousands for the down payment and ignored us. Beware because this is just down right shady and wrong. They call that stealing where I'm from.

Rusty Fowler
American Heating & Air has excellent customer service. Everyone we spoke with was courteous and quick to respond. Rusty was polite and friendly and he did not try to up-sell products. He found the problem right away and provided a quote for services within 30 minutes. We got four quotes for service on a new AC system from local companies and American Heating offered the best financing with the best service.

From the initial consultation to the finished work, this company went above and beyond to deliver great service and a great product. Rusty was professional, punctual and very thorough. We had a whole new system installed and the whole process was handled efficiently. I am very happy to have cold air with an excellent unit!

Air conditioner went out Saturday morning on a day that was predicted to be in the high 90s. Rusty came out and told me my 15 year old unit was not going to be able to be fixed. Gave me an upfront and to dollar replacement cost, and worked with us to schedule installation on Monday. The installers were fast, thorough, and efficient. Had the split unit up and running by late afternoon, and only after certifying everything was done correctly. Jacob and his partner were fantastic, hard working young men. Couldn't be happier with the whole experience.

I picked this company out of several for a 3 unit complete system replacement. They were the most amazing work crew I have had the pleasure to work with. I recommend them highly and will be having them do our future maintenance as well.

In 2016 American Heating & Air installed two new a/c units at our home in Spring. They did a fantastic job! Very reliable, honest & they guarntee their work with an amazing warranty! When we moved to the Cleveland area, our breaker kept tripping for the a/c that had been installed in 2016, (according to the paperwork from the previous owner). This was the day after Hurricane Harvey ended. Our a/c had completely stopped working. I could have called the previous installer of the a/c at our new home but we chose to call the people we trust. We called Scotty and he sent Rusty out the same day. Note I said this was the day after Harvey and many people were having a/c problems and were without a/c like we were. Rusty climbed into the attic and saw immediately our problem. The company that installed the unit did not put electrical tape or wire connectors on the wires and they were catching on fire, thus resulting in the breaker consistently tripping. The wires were melted together!!!! The attic is in my son's room. I thank God the house did not catch on fire and burn down. I am so glad we decided not to call the installers of this unit that was under a year old but called American Heating and Air. We also signed up for their maintenance plan and they did a furnace check last winter and just completed our a/c check. Also, two of our bedrooms get really warm compared to the rest of our house and yesterday Rusty and the crew came out and ran two new ducts that were not properly done by the previous company and this morning I am pleased to say those two rooms now have the same temperature as the rest of the house. I cannot recommend this company enough! We will not call anyone but the guys at American Heating & Air!