AC & Heat Solutions

I had my units both serviced by Technician Shane from AC & Heat Solutions..Shane was very professional, serviced my units in a timely manner, was very informative on the service agreements, parts and continued service I might need.. Rob Summerlin thanks so much I will be purchasing my continued care for my units in the near future. I will be recommending you on to my friends... thanks for the great service. DeeDee

Excellent service and they really got me out of a bind when another company dropped the ball and weren’t able to get the parts to get the HVAC system working again before Easter! Thanks Sean! Fast/friendly/reliable service and went out of their way to make sure we had air conditioning before the Easter holiday!

Sean was awesome! Reviewed our A/C systems and told us exactly what we need to do and how much it will be. We are very impressed with AC & Heat Solultions and will use them for all our HVAC needs!

Great service. Informative. Professional.

AC & Heat Solutions helped me with an AC inspection. Sean was very professional, courteous, and informative. I recommend their services, and will refer to them again when needed.

Great service, was punctual, price was good. The best A/C company I have ever used.

Always the best and most reliable service at a fair price. Sean is great.

Great job by Sean! Very professional, thorough and very helpful with any questions. Highly recommend this company, I signed up with their maintainance plan as well. Very satisfied

I had an extremely poor experience with this company unfortunately. I came across their services via a Groupon they were offering. Before I purchased the Groupon, I was sure to check that I was in their service area, as I know that many of these companies only service certain locations. The Groupon website specifically says that they service:
Roanoke
Trophy Club
Westlake
Southlake
Grapevine
Keller
Colleyville
N. Richland Hill
Hurst
Bedford
Euless
Arlington
Flower Mound
Coppell
Lewisville
Carrolton
Fort Worth
Irving

Perfect! I'm in Fort Worth and the city of Fort Worth is on their list, so I bought the groupon. I called right after to book the appointment. When I called, the receptionist put me on hold to check that I was in their service area. She came back and told me that she thought I was out of their service area, but that she would check with a manager and call me back. I explained to her that I specifically checked the service areas listed on Groupon to make sure I was part of the service area before I bought it, so I believed that to be a mistake. I also asked that when she spoke with a manager, she explained that to them that the Groupon states that they service the City of Fort Worth and that I am in the city of Fort Worth. On top of that, I am not even close to the city limits or anything questionable, I am in 76132. She called back and told me I was not in their service area. I was definitely upset at this point. I asked her to contract Groupon on my behalf since the information on their page was wrong and she said she couldn't. Which will be another call, waiting, and headache for me. On top of that, I can't get a refund from Groupon, only a credit that has to be used in 24 hours. I asked for a call back from their manager to see if they could make an exception, but apparently they were available to answer her question but not to call me back promptly. Very poor experience and customer support.

Scott was great and informative. He was honest and didn't try to perform any unnecessary upcharges.