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    Lee Air Services Reviews - 38

    3.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Sandy Shimp

    I’ve been using Lee Air for 10+ years. When we purchased our most recent home we had them convert us from electric to gas. They did an excellent job with minimal disruption to our home. We use them for maintenance 2x a year. Always excellent. Techs are very well trained and respectful of my property. Highly recommend them for all HVAC needs!

    Zachary Williams

    Great place to work and if your AC is not working or you just need maintenance call Lee air services. The owner has been in business for 40 plus years and he does it right!!

    Mark Faith

    2019 Lee Service installed a new furnace in my house, cost $5000. I have called them back out to fix issues with installation and equipment 4-5 times at the cost of $4000. Still furnace does not work. Currently they are waiting on a new control board to fix an error with the 2-year-old furnace control board. This will cost $410. The temp. outside is currently 34 deg. and it is daytime. I have zero heat at this time. At this point they are responsible if the waterpipes burst in my home. I am at my wits end and the end of my relationship with Lee services. If I must get service one more time for the POS work and equipment, I have installed it will not be Lee's. My hope was that Lee Services would fix what they installed but that doesn't seem to be possible.

    UPDATE: Had a furnace installed less than 2 years ago by Lee's for the last 2 years I have had to pay and additional $5000 in repairs to the unit and had ceiling damage repaired that they caused. The last time they came out they damaged a Freon line going into the A coil. I told them to leave. Call One hour AC repair and they came out found the leaking line at the air handler and fixed it. Another $1000 to fix what Lee's broke. Lee's told me I could not be pleased and not to call them again. That's fine with me. Worst AC techs in the business. Called Trane corp. office and found out that all Trane installers are required to give a minimum of 2 years parts and labor. Lee's only gives a 1 year labor warranty. They are violating their agreement with TRANE. Charged me $1000 labor on a warrantee repair. FYI DON'T LET THEM TOUCH YOUR EQUIPMENT YOU WILL BE SORRY.

    Penny Cawthon

    I have used Lee Air Services for years. They have installed two 16seer Trane systems and have done all the maintenance for the last 15 years. Lee Air Services staff has always been professional and has explain any additional services needed. Pricing is given before any work is done. I had to wait for a Evaporator coil last year because Trane was having issues getting equipment. The staff kept me updated and installed the equipment as soon as they received it from the manufacturer. I called around and everyone was having the same issues about getting equipment due to Covid.

    Mike Mrasek

    Lee Air Services did an excellent job replacing both of my HVAC systems at a competitive price and in a timely fashion. Their team cleaned up and tested everything. They came back a few weeks later to do a recheck and make a requested adjustment. They provided an excellent warranty and I strongly recommend them.

    I had a good experience with a Lee Air service call many years ago. So I asked them for a 2nd opinion after a service call from a different provider who quoted an inflated price. They responded quickly to my initial estimate request, providing a number of options. Lee is a family owned and managed business, and I appreciated their honest and straightforward approach.

    Nicole Davison

    Prompt and courteous, even afterhours! Didn't try to sell me new equipment...was happy to fix what I had. Thanks

    David Coburm

    I ordered a service through them because my son used to work for them. Ac heat pump went out on Christmas of 2021. I have got financing through them, no problem. February came around, and they still didn't have all the parts. I waited this long because I figured I had a loan through them. Called them up for about the 15th time, and they said the condenser was shipped already. This was the last of January 2022. 2 weeks went by and called them back. The new service manager said, "Oh no, we can't get your condenser." You need to use someone else. We can't do this. Got the owners phone # from my son and called him numerous times. No answer.

    cindy coburn

    We finally have Heat and air in our house again. Been out since Christmas day! No Thanks to Lee Air services! We been waiting on them this whole time, just to be told they Can Not get a new system for us, When they told us numerous times that it was shipped, they are just waiting for it to come in! We been waiting this whole time for nothing!! It took 3 days for the other guys to come out and deliver or new system.

    Ashley Moody

    Our air conditioner went out in the middle of the Texas heat. After 3 quotes for replacement, Lee's had the best price for an EVEN BETTER unit, more options, as well as, replace duct worked for less than what I had been getting quoted to just replace the unit! The team that arrived to replace was professional, on time, and did great work.Thank you for dealing with the heat in my attic to replace and fix our issues and getting us back up and running in a timely matter! Would recommend and call Lee's again and again!

    Renee Carlson

    Had to replace complete AC System. Lee Air was very helpful in this process and even offered to provide window AC units since the ones I selected had to be shipped in. Communication was excellent and all the team members working in and around my house were respectful and professional. They completed the work timely and my house is cool once again. This is why I continue to come back to Lee Air with all my AC issues. Thanks for another great job!

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