Wilks Air Conditioning & Heating

Called for service and specified that I needed to recharge my units as the air was not blowing as cold as it used to.
The repair man insisted that recharge was a hassle and it just needed cleaning.
He cleaned the outside and inside units which helped a bit.
I asked if he should measure the air temp coming out of the unit to be certain it was 100% functional and he said there was no need for that.
I'd call them back, but I already spent $228 for a job I could do myself. I needed the temp reading and a recharge which he was reluctant to do.
Thanks for nothing.

Wilks has been very professional and competent with caring for our AC and heating system. The techs are polite, patient dealing with questions and concerns that we have. I would recommend them to anyone.

I will be using them in the future.
Very reasonable plans. And very professional.

We have always been happy with Wilkes. We always request Guy, he’s terrific! Highly recommend Wilkes to our friends and family.

5 stars for professionalism and work completed.

Questionable pricing....

$650 for installation of the disconnect box. The part itself is likely $50. I was unaware that I was paying a high price until I called a few other repair companies after the work had been completed and they informed me that the price I paid was high. Their estimate was around $300. I assumed price would be fair since they have a lot of good reviews.

Beware of high prices and make sure to call around for estimates!

We have been with Wilks for over a year now since they installed our new unit, and I cannot say enough good things about this company. They are friendly, professional, and above all, they do things the right way. I had called regarding our maintenance agreement, since I hadn't seen any charges come through, and I was told that since our unit had a parts and labor warranty already, they stopped charging the payment after we signed on since we didn't need it. I know it's a little thing, but it's the little things like this that make me want to come back to a company. Highly recommended!

We would and do recommend Wilks to anyone who needs AC/Heating services. We have used them for the past 6 years and every employee we encounter has been awesome. Our last tech(Daniel Melton) was no exception. He was courteous, professional and explained everything in detail. He also answered all of my questions and helped me understand all of my options moving forward. Thanks Daniel and thanks Wilks, we are customers for life!!

Polite, on time. Explained what they did. I’m extremely happy with the service. Would highly recommend.

Wow! Our technician, Jim, was top-notch. I was impressed with his professionalism from start to finish. Our AC repair was done in a timely fashion and we could not be happier that Wilks was recommended by a friend. They will be our go-to from now on. Thanks so much!

Among the best service providers I've encountered. Always kind, cheerful, and highly competent.