Wilks Air Conditioning & Heating

Wilkes is always professional and friendly. They have quality work. We have trusted them for many years for maintenance, repairs and installation of a new unit.

The technician was extremely knowledgeable and was not just another parts changer. He took his time and accurately diagnosed a very difficult problem. The problem was fixed right and I am very happy with the service.

From beginning to end Wilkes air conditioning service has been professional, understanding and always willing is to accommodate my needs. Britney who answers the phone is lovely compassionate and gets the appointments done. Jason the repairman was also very professional and very courteous. He explained the issues clearly. I really enjoyed my experience with Wilkes Air Conditioning Service.

On time and professional, they wear shoe covers and communicate before they show up to appointment. HIGHLY recommended.

I'm very happy with the Service I received from Jason. Also he put on covers on his shoes to protect my floors.
He also wore a mask .
I will continue with Wilks Air Conditioning and Heating Service.
Thank you.
Sincerely Yours,
Aurora Cuellar.

Wilks AC is the best! They've been maintaining my unit since 2016 and I am so pleased with the company, the staff and the technicians who are professional, courteous and polite. When I need them, they're here. I have the Maintenance program and I'm pleased with it as well.

I have used Wilks for my semiannual HVAC service for more than 10 years and have always been very happy with their service. The technicians are friendly and helpful and do a complete, professional job of servicing my units.

I have been doing business with Wilkes for many, many years. Their technicians are very professional and offered options on the best method to repair my A/C unit. I’m very thankful they are quick to accommodate their clients during this Texas heat wave. Thank you, Wilkes!

so glad I went with Wilks. from the beginning with the diagnostic, they offered solutions other than just saying we needed a new unit, explained how long each solution would work. we ended up going with a new unit though. from scheduling to installation it was quick and easy. they have an informed crew that gave me several solutions for an additional intake as well, were patient while I worked through the decision. I didn't want a new hole in the wall but they explained clearly I wouldn't be getting the best out of the unit if I didn't. that's what a great company does, helps you make informed decisions. would recommend to all.

I saw this company praised in reviews for a separate company so decided to give them a call. The representative was friendly and set me up a same-day appointment between 12pm and 2pm. They called around 11 to check if it was okay for him to show up early which I agreed. The technician arrived 20 minutes later just as the representative said he would. His name was Guy and he was polite and professional. He checked upstairs and noticed the coil was frozen and said he'd thaw it and check the unit outside. After it thawed and he turned the AC back on and checked the unit outside he determined nothing needed to be fixed at the moment and that the fan must have shut off at some point and turned back on after awhile but the coil had froze by then making it difficult for the system to cool the house to the desired temperature. He answered my questions and gave me advice on what to do if it happens again. He also said the visit was free of charge. Overall, my experience was a good one and I think the technician Guy was professional and knowledgeable and he didn't try to swindle me or push a new unit on me like other companies do. I would definitely use Wilks again in the future.