Wilks Air Conditioning & Heating

Great service. Technician came to my house and helped diagnose my AC problem for free. Told me my capacitor was blown. He said I could fix it on my own if I was willing to fo labor myself or the company could do it which would be more expensive, obviously. I replaced the part and AC worked just fine. Great company. That's the kind of service that will make me come back.

I contacted Wilks for an emergency repair I have used them before and both times very pleased with their work. They came out same day and fixed the problem. Staff is very professional and clean work habits. Their pricing is very reasonable. If you need ac heating company that is trust worthy give them a try.

Jim is outstanding! The most professional, outstanding personality and knowledgeable technician in the business. I would recommend Wilks and Jim without hesitation. Jim is the go to technician to get advice from. In the past 50 years in using air conditioning, Jim Walks On Water. Prior to entering the Air Force in 1971, I was an assistant in installing a/c units/duct work and repairing them. I worked for Coopers A/C , Heating & Plumping as a contractor at Lackland AFB. I assistant the number technician in SA. Jim’s far exceeded him. I commend Jim for his knowledge and abilities!

Wilks installed my new units two and a half years ago. Recently had an issues with clogged drain lines. Alex was great at answering my questions and got me scheduled right away. Marcus was on time and extremely professional. I highly recommend!!

I called Wilks Air Conditioning and Heating to have them check my air conditioner for needed repairs. The maintenance person said there were no current needs, but informed me of several issues that may arise within a year or two. He did a good job of informing me of the needs. I was very pleasantly surprised that there was no service fee. I will definitely use this company again when it comes times for repairs.

I rent a home that my landlord rehabbed and the AC is sort of a 'home job' in regard to the electrical work and drainage system. It would flood the carpet once a year, and the thermostat was faulty which led to other issues. After years of being brushed off by various AC guys, finally the LL sent Steven (Stephen?) over from Wilks and honestly, I don't want to use anyone else after this. He was SUPER knowledgeable and happy to explain just what the problem really was. He didn't just flush out the system for a temp fix so he could move on to his next job, he actually FIXED the issue, cut the pipe for better flow, glued and sealed what needed to be sealed, and was able to explain what every random wire (again, home job, it was a mess) did and he rewired the thermostat where everyone else had just told me that there was nothing they could do. I mean, he fixed two issues that had plagued the home for YEARS and he was in and out in less than 20 min. I was more than a little impressed so I'm prompted to write this panegyric on how awesome Stephen, and by proxy Wilks Air, really is. It's a shame he did such a good job because I won't see him again for quite some time but that will free him up to go fix YOUR franken-ditioner issues! A million stars for Wilks Air!

My indoor air handler was making gurgling noises. I called Wilks in the morning and scheduled an appointment for the following day. Perhaps an hour later I was notified there was a cancellation and availability to have a tech within an hour. Guy Miller performed an inspection and explained what the issue was. He offered solutions at an affordable price and performed all work needed in a timely manner. Though I was under no pressure to do so, I signed up for a twice-yearly HVAC maintenance plan. Nobody wants to get caught without A/C in our weather, so it’s definitely is worth the peace of mind. My system is 18 years old and it’s worth noting that I was not immediately pitched a new system as is often seen from other providers. I’d definitely recommend Wilks if you need HVAC services.

We are completely satisfied with Wilks as our heating and cooling company. They stand by their product, their service, and most importantly, they stand by their word. They have never shirked from tackling some challenging issues in our over 100 year old home and they have always found the answers. They truly are a family company with values and quality skills. We are grateful for their service.

Good service. They showed up within the timeframe they said they would. They listened to the issue and performed the maintenance quickly and professionally. The invoicing was very straight forward, easy to understand and provided quickly. Overall, it was exactly as you would expect for good service.

Our neighbors recommended Wilks. What a blessing that was! The technicians are always on time, knowledgeable, polite and efficient! From regular maintenance to repairs. Marcus was our tech today and he was great!!