We had an A/C issue on Memorial Day. I contacted Wilks. They had a technician out within three hours and the problem diagnosed/rectified within 45 minutes. Fast, efficient, friendly and quality work. I can highly recommend this company.
Review based on pricing not service. Received multiple quotes from them ranging from of $18,500 3ton/14 seer to $29,000 for a 3ton/ 18seer on new construction home. Ended up going with a new unit for $8000 3ton/15 seer with a different company and same warranty ,full installation. Definitely get multiple quotes. Ive had the system for two years now with out any issues so I'm not sure what paying them an extra $10k to $20k would have gotten me.
Two separate services calls this summer with this Wilks Co. and neither technician fixed the problem. We called another company and their technician took care of the issue. Just wasted time and $1000+ with this company.
I had the best experience with Wilkes. Their office staff was courteous and pleasant to talk to, and they were able to get a technician to my home quickly. The technician was very professional and helped me understand all that was going on. I really appreciated their help and will continue to call them when things come up.
Had two different fellas come to the house for servicing, both were clean cut—no saggy pants period. I don’t think Mr Wilkes would ever allow any male to dress in this manner, no matter how outstanding this person is at his job. Both were Texas friendly and personable, of course. One wouldn’t live in Texas if we weren’t friendly ! Inspite of the heat, both of these young gentlemen took the time to fetch a couple of throws to our pup(5 yrs). We have only called on good ol’ Wilkes AC/Heating when in need … they get a five stars!
My mother's heat was not working and she was told by a AC technician that it would cost around $1500 to fix. We decided to get another opinion so I telephoned Wilks on Friday evening. I am so glad we contacted Wilks. Everyone we spoke to, Brittany, Alex, and Jim were courteous and displayed great customer service! The technician from Wilks, Jim, was helpful and got to work on finding the problem. After about 20 minutes he told us that the problem was a faulty thermostat. Jim was very helpful and patiently told us what was required to fix the problem if we wanted to go that route. My mother could not believe that the service call was free. We spent about $35 for a new thermostat and after we installed it the heat came on. My husband and I were so impressed with the all around great service we received from Wilks and Jim Loftus that we will certainly call Wilks again to come and service our AC system. I would gladly recommend Wilks in the future!
Loretta Munoz
The best AC/Heating company there is. Always professional and always looking out for our best interest.
Gary Koch
We had an A/C issue on Memorial Day. I contacted Wilks. They had a technician out within three hours and the problem diagnosed/rectified within 45 minutes. Fast, efficient, friendly and quality work. I can highly recommend this company.
miriam mendez
Review based on pricing not service. Received multiple quotes from them ranging from of $18,500 3ton/14 seer to $29,000 for a 3ton/ 18seer on new construction home. Ended up going with a new unit for $8000 3ton/15 seer with a different company and same warranty ,full installation. Definitely get multiple quotes. Ive had the system for two years now with out any issues so I'm not sure what paying them an extra $10k to $20k would have gotten me.
Xochilt Vega
Two separate services calls this summer with this Wilks Co. and neither technician fixed the problem. We called another company and their technician took care of the issue. Just wasted time and $1000+ with this company.
Eric C
They are a great company! Reliable and trustworthy are the best words that describe Wilks Air Conditioning and Heating.
Tony and Becky Zubrod
Ruben was great checked everything and would like him to always do the service calls.
Dave Molina
I had the best experience with Wilkes. Their office staff was courteous and pleasant to talk to, and they were able to get a technician to my home quickly. The technician was very professional and helped me understand all that was going on. I really appreciated their help and will continue to call them when things come up.
Karen Allen
Love Wilks! They are so efficient and professional! Everyone is so polite and nice
mary blair
Had two different fellas come to the house for servicing, both were clean cut—no saggy pants period. I don’t think Mr Wilkes would ever allow any male to dress in this manner, no matter how outstanding this person is at his job. Both were Texas friendly and personable, of course. One wouldn’t live in Texas if we weren’t friendly ! Inspite of the heat, both of these young gentlemen took the time to fetch a couple of throws to our pup(5 yrs).
We have only called on good ol’ Wilkes AC/Heating when in need … they get a five stars!
Apryl Harris
My mother's heat was not working and she was told by a AC technician that it would cost around $1500 to fix. We decided to get another opinion so I telephoned Wilks on Friday evening. I am so glad we contacted Wilks. Everyone we spoke to, Brittany, Alex, and Jim were courteous and displayed great customer service! The technician from Wilks, Jim, was helpful and got to work on finding the problem. After about 20 minutes he told us that the problem was a faulty thermostat. Jim was very helpful and patiently told us what was required to fix the problem if we wanted to go that route. My mother could not believe that the service call was free. We spent about $35 for a new thermostat and after we installed it the heat came on. My husband and I were so impressed with the all around great service we received from Wilks and Jim Loftus that we will certainly call Wilks again to come and service our AC system. I would gladly recommend Wilks in the future!