My ac’s ability to cool went out yesterday evening. On the recommendation of a friend I called Wilks. I was very happy they are open on Saturday and hoped they could work me in. I called around 9:30 and was given a 2-4pm window. They called back about a hour later to let me know they could send someone over.
Thomas was my service guy. He got right to work and figured out what was wrong. He gave me costs with tax. I started feeling cooler air within a hour! I had him do some additional maintenance which took another hour. Thomas took time to talk about filter types and why certain one make the ac work a bit harder.
I was very pleased with the work, Thomas’s service, and the fact my 17 year old ac sounds better than ever! I will be using Wilks again and recommending them to others.
These guys know what they are doing. They came out to help us identify why we are having major dust issues in relatively new construction home. The outcome was eye opening . The technicians were not only able to pin point problem areas but show me and teach me in a language that I could understand. I trust Wilkes and will be reccomendeding their services everychance I get. There is much more to your HVAC system than most of us know, call them and you will see why I trust them for my home.
Superb experience. Wilks Technician Marcus was prompt, and professional – thoroughly checking the HVAC snd performing routine preventative maintenance. Highly recommend Wilks for being proactive and responsive.
My A/C went out one afternoon last week, and it was hot!!. I called Wilks, and they told me they would be there between 4 and 6 PM and they WERE! I'm impressed with that. Daniel came to the house before 6, we discussed the problem, and he fixed it within a hour; it was the capacitor. The young lady who took my initial call was also very organized and courteous. Very professional folks!
The Wilks Brothers are a fantastic team! They care about their customers and work hard to make certain everyone's taken care of in a timely manner. If you want to be a name, not a number, then call the Wilks Air.
Our unit was not cooling properly and water had accumulated around the base of the inside unit. I was able to “text” Wilks for advice as to what steps I should take until a technician could take a look. Their advice was spot on and we had a technician onsite the following morning. I couldn’t have asked for better service. Thanks again
Lynn Wolff
Honest, pleasant, knowledgeable and reliable. What more could you ask for.
Tammy Neal
My ac’s ability to cool went out yesterday evening. On the recommendation of a friend I called Wilks. I was very happy they are open on Saturday and hoped they could work me in. I called around 9:30 and was given a 2-4pm window. They called back about a hour later to let me know they could send someone over.
Thomas was my service guy. He got right to work and figured out what was wrong. He gave me costs with tax. I started feeling cooler air within a hour! I had him do some additional maintenance which took another hour. Thomas took time to talk about filter types and why certain one make the ac work a bit harder.
I was very pleased with the work, Thomas’s service, and the fact my 17 year old ac sounds better than ever!
I will be using Wilks again and recommending them to others.
Trevor Townsend
These guys know what they are doing. They came out to help us identify why we are having major dust issues in relatively new construction home. The outcome was eye opening . The technicians were not only able to pin point problem areas but show me and teach me in a language that I could understand. I trust Wilkes and will be reccomendeding their services everychance I get. There is much more to your HVAC system than most of us know, call them and you will see why I trust them for my home.
Michael Sidoric
Superb experience. Wilks Technician Marcus was prompt, and professional – thoroughly checking the HVAC snd performing routine preventative maintenance. Highly recommend Wilks for being proactive and responsive.
Patti Tucker
Called Wilks for an a/c emergency. They are my new go-to for all our a/c needs.
From the initial phone call for help, to paying the bill, Wilks made everything as easy as possible for us, their new customers.
Thomas came early, answered every question and fixed our issue.
Grateful for their timely and honest work.
Raleigh Way
My A/C went out one afternoon last week, and it was hot!!. I called Wilks, and they told me they would be there between 4 and 6 PM and they WERE! I'm impressed with that. Daniel came to the house before 6, we discussed the problem, and he fixed it within a hour; it was the capacitor. The young lady who took my initial call was also very organized and courteous. Very professional folks!
Paul Elliott
The Wilks Brothers are a fantastic team! They care about their customers and work hard to make certain everyone's taken care of in a timely manner. If you want to be a name, not a number, then call the Wilks Air.
Katrina Pleasants
Great company employees always friendly and very helpful. Highly recommend
Kelly Workman
Great customer service and friendly employees. We will continue to use this company.
Karen Tindall
Our unit was not cooling properly and water had accumulated around the base of the inside unit. I was able to “text” Wilks for advice as to what steps I should take until a technician could take a look.
Their advice was spot on and we had a technician onsite the following morning. I couldn’t have asked for better service. Thanks again