Stay-Cool Air Conditioning & Heating

Technicians were very professional and surpassed our expectations. They were on time, worked nonstop, explained everything they were doing and answered all of our questions. They cleaned up afterwards - and additionally, were pleasant and polite. We are very satisfied with this A/C system. In addition, we also contracted to have all of the ductwork replaced, which they did. I would recommend that in the future this company informs customers of the credit card surcharge fee (2.75%). We were not aware of that until after we received the invoice and had already paid by credit card.

I have been using Stay Cool Air Conditioning for over 5 yrs now. What started as just yearly maintenance every year has now come to a full install of a new AC system. My old unit would always need addressing during the summer months. It being 11 yrs old Tony recommended that it would be best to upgrade to a new unit vs spending money every year on parts and labor. The install took only a few hours. The crew that was here was very professional and allowed our pug to hang out around them while they did the install. They even gave him more water and put him away into his crate, per my request, before they left. Tony and his crew are always there when you need them even if it's after hours. Thank you to your whole team in getting us taken care of in such short notice!

Amazing customer service, totally recommend their services.

Technician Geofrey was very helpful. He explained what he was doing and answered my questions.

I’ve had the pleasure of using them a few times. I got a new A/C installed last year and they were very professional! Very courteous and thorough. A/C has been working like a champ ! Technicians are super courteous. Recommend them to everyone!!! Call them if you need Heating and A/C help!!!!

After looking for a reasonably priced quality dual unit for my 70 plus year home, I choose Stay Cool because they really met my needs worked with my budget, helped with finance and offered more than the highly advertised competitors in San Antonio. Professional, understanding and superior quality and they listened to me and gained my trust. Normally I do not write reviews but I cannot stress how highly I recommend Stay Cool. Small company that is earning San Antonio’s business one customer at a time but have earned repeat business from me and referrals. If you are looking for quality and affordability, do not hesitate to call. They will work with you and for you.

After a bad experience with John Wayne, this company came to the rescue and did quality work that was affordable. Mario has amazing and excellent customer service.

Waldy from Stay-Cool air conditioning and heating was phenomenal. He was very professional and helpful! Couldn't be happier with his work.

Thank you for being courteous and respectful of my home when you came in to look at my failing AC, I knew it was time to replace the old unit and your technician guided me through the entire process and was very thorough. I would like to commend your company on a job well done on the replacement of my new AC, there is never a good time to have to deal with an AC failure in Texas but I am glad I found your company to not only give me the best price but also gave me the best service that I have experienced in a long time your technicians were punctual and ready to get to work. Upon arrival your installation technicians explained what area they would be working and were very gracious on any questions we had. Again thank you for a job well done in this ever changing customer service world we live in.
Edward

Stay-cool was quick to respond to my needs and made me feel like a very valued customer. The technicians showed and explained the problem to me and presented my options. Then, they let me decide with no sales pressure. I am very satisfied, and this is a company I will definitely use again.