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    First Rate Services Reviews - 100

    5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Michele Castro

    Andrew was so awesome! We had been out of Ac for almost 5 weeks and our normal person we used was just ordering parts and not really diagnosing the issues. Andrew came exactly the day he said he would and was on time. He stayed all day, had to take a part my whole unit and put it back together until he figured it out. He left us with cold air and came back the next day with the part that we needed. I honestly wish I would have called him first. We will continue to use him for all our Ac needs and I am so grateful he was dedicated to getting the problem fixed!!!! 10/10 would recommend.

    ZIFTY PIKACHU

    The same day service was great, the technician kept in touch with me about his arrival time. Upon arrival he was professional and courteous and respectful of my home.
    He was able to diagnose the issue quickly and get my heater back up and running in a very brief time. He explained the problem to me clearly and showed me what parts were replaced. He even brought in a little vacuum to clean up after himself.
    I am very impressed with this business and will use them again in the future.

    Jason Lux

    I would recommend Andrew to anyone who is looking for a trustworthy, professional. We were told our unit needed to be replaced by the first company called out. Andrew came highly recommended so we opted to get a second opinion. We were pleasantly surprised with his diagnosis and his explanation as to what our unit needed and why. We received an invoice full of detail. Because this was a rental unit we needed him fast and he worked it out. We are thankful to him as we can get a little more life out of this unit, and guess who we will return to for a replacement.....Andrew Sandoval.

    Lauren Bejaran_210

    I called to get an estimate on our heater system that was not working. He was able to come down to our business within an hour and started working on our system right away. Got our heater fixed same day. Andrew is very nice and professional. If you need something fixed to save you drom the hot or cold weather, Andrew is your guy. 😁

    Ben Aguilar

    Wow!!!! Two thumbs way up!!! I work 14 hours a day and my life is at a turning point..... but the dedication and confidence of first-rate Services proved to me that there is a professional individual mr. Andrew who cares for me and my family! with the quick and decisive thinking and getting the job done so late at night ..... me and my family can sleep warm this winter I give this first-rate Services 10 Starz for surpassing mine and my family's expectations!!!!

    Shannon Casares

    Our heater went out the first freeze of the season yesterday and we found Andrew through reviews. He answered quickly and although it was late Sunday afternoon and they werent available he still came by knowing it was going to freeze again overnight. He was so thorough and quickly repaired our heater. We really appreciate how knowledgeable and helpful he was. He also took his time explaining what was wrong. We have saved his number for any of our future repairs. Thank you

    anthony cantu

    Andrew was amazing!! Very professional and thorough explaining my problem and fixing it.
    He helped me pin point my problem when other companies wanted to sell me a whole new unit. Highly recommend
    Great job again sir. Thank you!

    Henry W

    Andrew did an AMAZING job. I had some serious issues with my ac and nobody could figure out what was wrong with my system. Within 20 minutes Andrew was able to pinpoint a major problem that 4 other ac techs missed completely. By the end of the service call Andrew identified several more issues and corrected them all on the spot. My ac is now performing much, much better and I'm sure within a couple of days (enough time to test all of the long-term issues) I'll notice that all of my problems are gone. Andrew was professional, courteous, and genuinely concerned with making sure that all of my problems were solved. I recommend his services wholeheartedly. 😃

    Michael Rodriguez

    Andrew showed up on a Sunday on time. He is very knowledgeable about air conditioners and answered every question or concern I had. He got both my systems running at peak performance in very little time. He had all the right tools for the job and showed me where my system was at and what he wanted to see as a goal when the job was completed. I plan on using his services again in the future and highly recommend First Rate Services.

    Joey Soto

    This is hands down one of the most relabel and professional techs I have ever delt with. Very professional and was straight up about what was wrong with my system. Had it fixed same day and will definitely recommend to any family or friend .

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