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  • Onsite services

Dragon Air Services LLC Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
james mcgee

One of my tenants took the time to send me a note about their experience with Dragon Air. “The A/C company was in yesterday for preventive maintenance and unclogged one of the drain pipes. Whatever company you used was great. Polite, knowledgeable and great communication”.

Adrienne Caoleng

Dragon Air Services has been nothing but AWESOME! Honesty is definitely something this company shows. Never once did they ever try to up sale us on anything. Why since i 1st hired them I haven’t gone with another company.

Steve M

We have 2 units and we had Dragon Air replace one that broke down two summers ago. They were great in service, professionalism, and price. We knew our 2nd unit was getting up in age and may break down, so we decided to replace it last month when it was not an emergency. Braden and his team did an excellent job in explaining everything, getting everything done timely, and being very professional and helpful with all questions we had. I would highly recommend Dragan and Braden for their wonderful service, and the whole team at Dragon Air Services.

Christian Vieth

Highly recommend Dragon Air. I have utilized their service multiple times over the past few years and they are extremely professional. They do the job right and take care of their customers.

Ryan did a great job with installing a new AC/furnace system on one of my properties recently and I was extremely satisfied with the whole experience and the final product.

You will not be disappointed if you call them for any HVAC services.

DJ Garcia

I highly recommend Dragon Air Services. Dragan and his team are very professional and show great attention to detail. Dragan was able to rebuild my entire HVAC system and found the root cause of a dust issue as a result of a bad return vent in my attic. He was able to design the system so the rooms in my house that didn't have good air flow (heating and cooling) are now balanced with the rest of the home. They care about their customers and have a great installation team. They take care of the permits, provided great options on financing, and cleaned up everything when they were done.

Terry Chen

I had Dragon Air replace a 29 year old 4 ton system at my house. Although the quote was not the cheapest (actually it was on the pricier end), Dragan was willing to work with my limited budget and I could tell the company values maintaining their relationship with existing customers.

The install process was very quick (they actually had two install crews instead of one) and was completed within 5 hours. The crew laid down tarp across the floors and stairs prior to beginning work and also vacuumed and swept the floors upon completion of the work. Upon conclusion of the install, Braden scheduled a follow-up appointment to evaluate the install once more in case there were any issues.

Per Braden's recommendations, an additional return was installed. This cut down on system noise and also improved air circulation in my living area. Dampers were also added to allow for adjustment of flow to different areas.

I like that Dragon Air posts photos of their previous work online; I think it shows pride in their work product. Based on what I observed from the install at my house, I believe the workmanship appears to be good.

Overall an excellent experience.
Only noteworthy request I would have is that the install crew would also wear a face covering when entering the home.

Toby Dossett

Called Dragon when my AC wasn’t blowing cold air. They came quickly (on a weekend) and worked a long time to try and get them running again. When they couldnt get them working, they gave me a good price on a new system. They got me on the install schedule quickly and did the work in a single day. I would recommend them to anyone and will use them for service in the future. Ryan and Braiden were excellent during the whole process.

Amir Ansari

We have used Dragon Air Services for years, from replacing an entire HVAC system to repairing old systems. They are excellent at what they do. They are very honest, they stand behind their work, and their prices are the best we have seen. The five stars are truly earned.

Daphne Avila

Best choice for any HVAC related issues. Used other companies for years and was greatly disappointed by all the up-sell each time they came out. Decided to go with Dragon Air when I needed to replace my entire unit. Couldn’t be more pleased with the quality and attention to detail. Also, they do it right by securing the proper city permits. The other guys do not, which is concerning as a homeowner. Will be only using Dragon Air for all future HVAC installation, maintenance and repair.

Adam McGaffin

Incredibly impressed and pleased with Dragon Air Services, and will be recommending them to everyone I know in the DFW for home air services. The AC system went out for our upstairs unit, and I originally called one of the large companies that covers HVAC, electrical, plumbing, etc. After their assessment, they said that it would cost $5k to repair and $10k to replace everything with new equipment. After they saw the AC unit was an older system, all of their recommendations were going towards purchasing the new unit. Kept saying things along the lines of "don't sink money into a dying system" and "with this pricey of a repair, you might as well just buy a new system". I called Dragon Air Services to get a second opinion and after their assessment, they were able to fix the issue and getting everything up and running again for $400 (couple of new capacitors). At no point did they pressure me into buying a new system and used the phrase "lets try to get a couple more years out of that unit before pulling the trigger on a new system". Dragon Air came into my home with the intention to fix my existing system, not sell me a new one. For that they have won all my future business related to HVAC. Recommend them to anyone looking for an honest family owned business that has their customer's best interests at heart.

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