Hesse air conditioning and heating

I've had them install 3 AC units as well as a Furnace and thermostat. They had just installed a new AC unit at My dad's house that I was remodeling, 3 months later it was stolen. It was the middle of the summer and we were trying to show the house. I called them and let the owner know what happened and we had a new unit within a few days.
They have always done what they said and in the time they stated as well. Very professional, friendly and knowledgeable.
I recommend to everyone needing heating or AC work.

Hesse Air Conditioning does excellent work, it has been a few years since my installation was completed and all is well. On the one occasion I had to contact Hesse Air Conditioning about filter replacement procedures I received quick and easy to follow instructions in response.

Hesse Heating & Air
You won't find a more responsive, reliable, and reasonably priced Heating and Air Conditioning company than Hesse.

My 20 year old heating system was on its last breath, and I knew it. I called three different local companies.

Two of them had me shoot photos of my old system & text to them. Then they gave me verbal cost quotes over the phone, but their prices seemed high, were for lower tier brands, and they wouldn't tell me the size of the system they were proposing (other than that it was equivalent to my old one.)

Steve Hesse instead came to my house (within an hour of my call), evaluated my system condition and size. He noticed that the A/C part of my system was newer & could support more blower capacity.

He then told me exactly the size, brand, features and warranty of what he would install.
Then he gave me a price that was $800 less than the others, including a multi-speed blower, higher CFM (better air flow), and a larger, heavy duty filter unit.

I accepted his offer and, within 1 hour, his crew was here to remove my old system. They covered all my flooring with heavy, protective tarps and, went to work. An hour later, as they were loading my old system in their truck, Steve pulled up with the new one. Less than 3 hours later the new one was in, running, and they were on their way out the door!

Now, you wouldn't know they were ever here, other than I now have reliable heat, much better air flow in my front rooms, much less system noise, and I saved $800.

Call Hesse Heating & Air to get treated really well.
Mike

Steve, the owner, is awesome and a nice fella. He answered my phone call, answered my questions and then went the extra mile to find the part I needed that was out of stock online. Then he came and replaced it $900.00 cheaper than the other company that I had originally hired. I’ll definitely be using Hesse A/C in the future.

Great company! I found Hesse Aire Conditioning and Heating online two years ago when my AC wasn't working properly. When I had AC issues again last week, I knew they'd take good care of me and called back.

In both situations, Steven was professional, polite, and patient with me. He listened attentively and explained everything. I was so impressed at how thorough he was, never rushing to move on to the next appointment.

In both cases, I had an appointment no later than the next day. I'm very pleased with the service I get from Hess and will continue to trust them with my AC/heating needs.

Steven Hesse is the only call you need to make. He is here for you and truly fair, honest and knowledgeable.

Steve at Hesse AC and Heat was referred to me by a good friend. I was being given a run around by my Home warranty and AC repair contractor. Steve spent time with me on the phone, free of charge for some initial diagnosis. He was very patient and asked me the right questions to understand symptoms.

His diagnosis was spot on. When I signed him up, he did come in for an diagnosis and confirmed the issue. Peak of the summer, he was able to get his crew in to have my AC coil replaced within a couple of days. His and his crew’s work is very clean and of good quality, at a reasonable price.

I would recommend Steve / Hesse for your HVAC work anytime!!

Great professional service. Fast communication, on time with appointment and explains job well. Hesse found the issue quick but my system needs further work that I dont have much choice but to run this with my home warranty. Certainly I recommend Hesse AC service in the future 👌

I called Hesse HVAC for regular maintenance. As in the past, Steve exceeds expectations. During last winter's sub zero temperatures, my unit froze up twice (the exterior unit froze like a hollow ice cube). I had Steve look into the cause. He discovered that two connectors to a circuit board had become loose. He simply reconnected the lose connections rather than attempting to sell me a circuit board, or etc. I appreciate his HONESTY.

Thank you again, Steve. I highly recommend Hesse Air Conditioning and Heating. His trustworthiness and professionalism speak well for him and his company, and both these traits are what some HVAC companies can only aspire to attain! Kudos to you!!!

I can’t say enough positive things about Steven and his crew for their professional service when our furnace broke down during this bitter cold winter storm that has hit Texas. Yesterday when the power finally came on, we discovered our furnace wasn’t working. The BBB website has several 5-star reviews for Hesse AC and Heating so I felt confident to give them a call. Steven answered and said he could come by the same day, which I was thankful for since the temperature was still extremely cold. After checking things out, Steven discovered the control board was broken, and because our furnace is old, replacement parts aren’t available so a new furnace is needed. Steven was able to quickly procure a new furnace from his supplier before they closed, and he arranged for it to be installed this morning. His crew showed up on time and quickly got to work removing the old furnace, installing the new one and left the area clean. It was a great feeling to finally have the house warm again. Steven and his crew are professional, honest, friendly, punctual and hard working - what more could a customer ask for? It’s clear to see why Hesse has a BBB rating of A and all of the 5-star reviews. As such, I highly recommend Hesse AC and Heating, and will pass along their information to my family and friends. The next time I need any AC or heating repairs, I’ll be calling Steven and Hesse.