I would highly recommend 1st Express! Victor was able to come within 30 minutes to my home and fix my AC unit. I am very pleased with his work and will definitely be calling them back whenever I need my AC repaired. Price was great! Thank you!
These guys were awesome and indeed very honest. Our Ac blew out completely and they came out and checked it out come to find out our motor was blown out. We have a system protect insurance for our ac but calling them they would have still taken a day to come out and just replace the part but our units in and outside were already about 14years. This company could have just replaced the part and go about their business but no he was honest with me and said it was best to replace the whole units. The unit was so small that I had No idea that was making our light bill be so high and that’s one thing he explained to me so not only did he replace my units but he’s saving me in my light bill too. I could Have gone with another company but I felt he was very honest and sincere about what had to be done. So that same day the parts were ordered and they installed the new ac units. My house feels cooler than ever and now we won’t have to worry about anymore breaking down for at least a few more years. Thank you so much for being able to get this done all in one day. You don’t have to think twice when it comes to these guys.
Today March 7, 2019, Victor and his crew installed a 3.5 ton AC system in my home. I was extremely satisfied with their work, very courteous and professionals. These folks are very knowledgeable and most importantly, honest. I would highly recommend 1st Express company to anyone needing AC repairs or replacement. I know that I'm going to recommend them to my family and friends. I'm glad that I got different quotes, they came up not only with the lowest price but also high quality AC system. Thumps up to these guys.
Our A/C went out and they came that same day to check it, they even checked our warranty to save us money! They ordered the part, and within the next business day, our A/C was up and running again! This company prides itself in giving the best customer service, and that’s exactly what we got. I highly recommend this to any person in need of AC repairs because they are fast and dependable!
First time customer here. I can't express how they good of a job this company did. Not only did they arrive in a very timely manner, they quickly identified the problem and explained to me the needed solution. They went above and beyond to find the necessary part required to get my unit up and running. They are efficient and courteous. Do not hesitate to give them a call for your AC needs. They will be my first call when my AC goes down next time.
I rarely write reviews for companies, but these guys deserve it! The Rep came out, after 6pm, and saved us! I thought I was going to have to suffer through the night in the hot & humid Valley weather 😩I am beyond satisfied with this company! They even took the time to explain to my husband how we could rectify the problem if it should happen again.
UPDATE 6/25/2021 Once again my a/c messed up on me 😩I called these guys and they came out quicker than it will take you to read this review! They saved the day once again! I have a home warranty, but they have let me down time and time again. These guys are now at the top of my list 🤗
Very professional and they explain everything before hand. They arrived when they said they would and knew exactly what the problem was. Very reasonably priced and they know their stuff. I'm very happy with their service and would definitely recommend them to all my friends and family.
Great company, always prompt, reliable and competitively priced. Excellent communication and show up when they say they’re going to. I’ve had them work on both my central AC as well as my pool heater. Fixed both quickly.
I want to highly recommend 1st Express. Victor is such a professional and knowledgeable man. He is very reliable. It doesn’t matter what time you call, he is always helpful. He is very considerate when it comes to prices and his service is just over the top! I have and will continue to recommend him to everyone in need of A/C repair!
1st Express HVAC installed a complete residential system at our home in April of 2021. When installed initially it had to be replace because it didn't work to begin with. It was replaced , fast forward 6 months, to find out the heater doesn't work. When contacting them I was told I had to pay a "warranty fee" of 95$ even though it's under the 1 year and still under warranty. Now that we have the time and money to fix it he isn't answering our calls. We got a second opinion and was told the heating element was too small for our home and and a part of the unit wasn't installed right and was simply taped on Even if it was replaced it wouldn't heat our home well. In short we had to pay 300$ to have it fixed by someone else. If you need AC service I would do your diligence and look somewhere else.
Monica Marroquin
I would highly recommend 1st Express! Victor was able to come within 30 minutes to my home and fix my AC unit. I am very pleased with his work and will definitely be calling them back whenever I need my AC repaired. Price was great! Thank you!
Cassandra Miranda
These guys were awesome and indeed very honest. Our Ac blew out completely and they came out and checked it out come to find out our motor was blown out. We have a system protect insurance for our ac but calling them they would have still taken a day to come out and just replace the part but our units in and outside were already about 14years. This company could have just replaced the part and go about their business but no he was honest with me and said it was best to replace the whole units. The unit was so small that I had No idea that was making our light bill be so high and that’s one thing he explained to me so not only did he replace my units but he’s saving me in my light bill too. I could Have gone with another company but I felt he was very honest and sincere about what had to be done. So that same day the parts were ordered and they installed the new ac units. My house feels cooler than ever and now we won’t have to worry about anymore breaking down for at least a few more years. Thank you so much for being able to get this done all in one day. You don’t have to think twice when it comes to these guys.
Fernando Arellano
Today March 7, 2019, Victor and his crew installed a 3.5 ton AC system in my home. I was extremely satisfied with their work, very courteous and professionals. These folks are very knowledgeable and most importantly, honest. I would highly recommend 1st Express company to anyone needing AC repairs or replacement. I know that I'm going to recommend them to my family and friends. I'm glad that I got different quotes, they came up not only with the lowest price but also high quality AC system. Thumps up to these guys.
Lorena Garcia
Our A/C went out and they came that same day to check it, they even checked our warranty to save us money! They ordered the part, and within the next business day, our A/C was up and running again! This company prides itself in giving the best customer service, and that’s exactly what we got. I highly recommend this to any person in need of AC repairs because they are fast and dependable!
Joe Ibarra
First time customer here. I can't express how they good of a job this company did. Not only did they arrive in a very timely manner, they quickly identified the problem and explained to me the needed solution. They went above and beyond to find the necessary part required to get my unit up and running. They are efficient and courteous. Do not hesitate to give them a call for your AC needs. They will be my first call when my AC goes down next time.
Melissa Diaz
I rarely write reviews for companies, but these guys deserve it! The Rep came out, after 6pm, and saved us! I thought I was going to have to suffer through the night in the hot & humid Valley weather 😩I am beyond satisfied with this company! They even took the time to explain to my husband how we could rectify the problem if it should happen again.
UPDATE 6/25/2021
Once again my a/c messed up on me 😩I called these guys and they came out quicker than it will take you to read this review! They saved the day once again! I have a home warranty, but they have let me down time and time again. These guys are now at the top of my list 🤗
Omar Mireles
Very professional and they explain everything before hand. They arrived when they said they would and knew exactly what the problem was. Very reasonably priced and they know their stuff. I'm very happy with their service and would definitely recommend them to all my friends and family.
Garry Shirley
Great company, always prompt, reliable and competitively priced. Excellent communication and show up when they say they’re going to. I’ve had them work on both my central AC as well as my pool heater. Fixed both quickly.
Karla Sanchez
I want to highly recommend 1st Express. Victor is such a professional and knowledgeable man. He is very reliable. It doesn’t matter what time you call, he is always helpful. He is very considerate when it comes to prices and his service is just over the top! I have and will continue to recommend him to everyone in need of A/C repair!
Kevin Ruiz
1st Express HVAC installed a complete residential system at our home in April of 2021. When installed initially it had to be replace because it didn't work to begin with. It was replaced , fast forward 6 months, to find out the heater doesn't work. When contacting them I was told I had to pay a "warranty fee" of 95$ even though it's under the 1 year and still under warranty. Now that we have the time and money to fix it he isn't answering our calls. We got a second opinion and was told the heating element was too small for our home and and a part of the unit wasn't installed right and was simply taped on
Even if it was replaced it wouldn't heat our home well. In short we had to pay 300$ to have it fixed by someone else. If you need AC service I would do your diligence and look somewhere else.