Very fast response and they worked around my schedule to help me out. Not anyone will be at your house at 9pm on a wednesday and they did. So happy I called them for my AC problem, never again will i use anyone else. They get an A+ for me and I was very satisfied with there service.
Victor went beyond our expectations. We found out that our ac went out, but since it was an old unit it made more sense to upgrade it with a new one rather than repairing the old unit. He was honest and upfront about everything and did everything he could to save us both time and money. If you ever need help with any of your ac needs I HIGHLY recommend using Victor and my family and I are so thankful for the service. God Bless you Victor!
I got home to a frozen A/C unit, a friend recommended them to me and I'm glad I listened. They came in even if it was late, they were fast and efficient. Overall great work and very professional. 10/10 would recommend.
We are repeat customers and have always had a wonderful experience with Victor and Juan. They are there when we need them even on holidays. They always explain everything in detail and show me the issue. I really respect and appreciate this because they are very honest. We are extremely happy with their service and fair pricing. If I could give this company 10 stars I would. They are By far the best HVAC company in the RGV, hands down!
Fast, helpful, knowledgeable, efficient, and honest! These guys know their stuff and they don’t leave until you understand what they fixed. We have a baby in the house and the South Texas heat is unforgiving! The ac unit wasn’t working and we tried all the YouTube fixes. 1st Express has the most reviews for a reason, they are excellent! Victor came out first thing in the morning and diagnosed and fixed the problem within 30 minutes. He had the parts on hand and didn’t charge an arm and a leg. He even showed me about some new technology available for keeping the rooms at the same temperature. He also showed me our hot spots with his thermo scanner. Even though I clearly know very little about heating and cooling, he did not speak down to me or make me feel like he was annoyed to explain everything. It is apparent that Victor loves what he does and we will be calling him anytime we need help with our ac!
Victor at first express and Juan are such honest guys. It’s so refreshing to experience honest contractors. Very professional and high integrity individuals. So rare in comparison to their competitors who were so unethical. Will always call on these great honest guys for every AC needs. Call them first !! Can’t say enough about their high moral conducts. Thanks again . Dee
Quick service. Very knowledgeable. Good work ethic. Great price. Very satisfied with their work!! Will gladly call them back for any future a/c service or issues.
I highly recommend this company for any a/c services. Very satisfied with the services provided by Victor and his employees. They were able to fix our a/c unit in less time than expected. I definately recommend them to anyone looking for a repair company for any a.c. unit.
We had a good and positive experience with Ice Cube AC and Heating. They were professional and respectful. They completed job in a timely manner and cleaned up when finished. We will definitely call them to help us in the future with any AC or Heating needs.
Great and punctual customer service. Victor is willing to answer all questions and provides his best suggestion for service. Price is great and his employees are extremely knowledgeable and professional. Will definitely continue with his AC service.
Adrian Hernandez
Very fast response and they worked around my schedule to help me out. Not anyone will be at your house at 9pm on a wednesday and they did. So happy I called them for my AC problem, never again will i use anyone else. They get an A+ for me and I was very satisfied with there service.
Alejandro Caballero
Victor went beyond our expectations. We found out that our ac went out, but since it was an old unit it made more sense to upgrade it with a new one rather than repairing the old unit. He was honest and upfront about everything and did everything he could to save us both time and money. If you ever need help with any of your ac needs I HIGHLY recommend using Victor and my family and I are so thankful for the service. God Bless you Victor!
Izzy “Izzy” C
I got home to a frozen A/C unit, a friend recommended them to me and I'm glad I listened. They came in even if it was late, they were fast and efficient. Overall great work and very professional. 10/10 would recommend.
Allison Johnson
We are repeat customers and have always had a wonderful experience with Victor and Juan. They are there when we need them even on holidays. They always explain everything in detail and show me the issue. I really respect and appreciate this because they are very honest. We are extremely happy with their service and fair pricing. If I could give this company 10 stars I would. They are By far the best HVAC company in the RGV, hands down!
Tiffany Gibson
Fast, helpful, knowledgeable, efficient, and honest! These guys know their stuff and they don’t leave until you understand what they fixed. We have a baby in the house and the South Texas heat is unforgiving! The ac unit wasn’t working and we tried all the YouTube fixes. 1st Express has the most reviews for a reason, they are excellent! Victor came out first thing in the morning and diagnosed and fixed the problem within 30 minutes. He had the parts on hand and didn’t charge an arm and a leg. He even showed me about some new technology available for keeping the rooms at the same temperature. He also showed me our hot spots with his thermo scanner. Even though I clearly know very little about heating and cooling, he did not speak down to me or make me feel like he was annoyed to explain everything. It is apparent that Victor loves what he does and we will be calling him anytime we need help with our ac!
Diep Pham
Victor at first express and Juan are such honest guys. It’s so refreshing to experience honest contractors. Very professional and high integrity individuals. So rare in comparison to their competitors who were so unethical. Will always call on these great honest guys for every AC needs. Call them first !! Can’t say enough about their high moral conducts. Thanks again . Dee
Simon Soto
Quick service. Very knowledgeable. Good work ethic. Great price. Very satisfied with their work!! Will gladly call them back for any future a/c service or issues.
Ashley Gomez
I highly recommend this company for any a/c services. Very satisfied with the services provided by Victor and his employees. They were able to fix our a/c unit in less time than expected. I definately recommend them to anyone looking for a repair company for any a.c. unit.
V Rabassa
We had a good and positive experience with Ice Cube AC and Heating. They were professional and respectful. They completed job in a timely manner and cleaned up when finished. We will definitely call them to help us in the future with any AC or Heating needs.
Amanda Torres
Great and punctual customer service. Victor is willing to answer all questions and provides his best suggestion for service. Price is great and his employees are extremely knowledgeable and professional. Will definitely continue with his AC service.