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1st Express Hvac specialist Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Grizelda Guajardo

Víctor was very professional and knowledgeable about my AC concerns! He was honest about the issue and took the time to teach me how to fix it in the future. It was nice to not be ripped off or taken advantage of. I definitely recommend this company and I will be using in the future.

Carla Tyler

Dec. 2020: Victor and Juan were very prompt and professional. I called and asked for a quote and they came out the same day to look at my AC units. The quote was reasonable and honest. They took pictures of the units and gave recommendations of how often they should be cleaned. I absolutely recommend using this local, reliable company.
Dec. 2021/Jan. 2022: I reached out to Victor to see if he could come back to my house to service our air ducts and after multiple texts and 2 weeks later he got back to me to tell me that he wasn't able to help. Communication was horrible and completely disappointed in the service.

Bethanie de la Garza

Victor and his crew were here to do some maintenance on our A/C unit and they corrected and repaired some issues also. I would recommend this company highly. I feel they were honest and and super knowledgeable and professional. Definitely my go to A/C guys now!

Psyduck Y

Víctor was very professional and knowledgeable about my AC issues.

His team was efficient and price was reasonable.

Exceptional Customer Service. Highly recommended!

Rebecca Izaguirre

I am so grateful for Victor and his team. I called yesterday around 6pm and he showed up within 15 minutes. Almost instantly figured out what the problem was and was able to resolve the issue within 1 day. They are so fast and efficient and have definitely lived up to their company name! God put them in my path for a reason and I highly recommend them to everyone in Texas! Thank you 1st Express HVAC Specialists for your amazing customer service and overall fixing my AC so quickly! I will definitely be reaching out for any future issues. Also thank you for the tips you willingly provided! You are truly appreciated!

Amber McGinnis

Woke up to our AC acting up, called and they were able to come out within a few hours. Took video of work before and after, gave us tips to maintain our air conditioner. Very affordable, friendly and would HIGHLY recommend.

Noe Chapa

I now know why they have so many great reviews. There customer service is outstanding. Victor his associate and worker's were polite and did a great job.
They took 2 hours to remove my old Ac unit and install a brand new one.
I highly recommend 1st Express Hvac specialist they go above and beyond to help you. Victor and his associate are very honest and professional they aren't like other companies that are untrustworthy. I did my homework they have the best prices and service in the valley.

Surj138

1st Express service techs showed up less than 2 hours after I called when other AC repair businesses wanted to set an appointment for the following afternoon. They got my home nice and cold 🥶 again, gave me some pointers on maintaining my system, and then charged less than expected.

Quick service, available 7 days a week, for a very reasonable price... I know who I'm calling if I ever have any home heating/cooling issues in the future 👍🏽

Xavier M

This review is a few weeks old but that's my fault. I check all the reviews and decided to give them a call. I was super busy and needed someone to check out my parents house that day. Victor answered and was there before I got to the house. He was able to do a small repair got the unit up and running but gave me some good advice to help with the unit. I have done what he suggested and my issue was resolved. He was straight forward didn't try to just put another part and wait for that to breakdown and come back again. I would recommend him to anyone and he will be the person I call whenever I have another issue again.

John Kellam

These guys replaced my water heater after being no-showed by several other companies in the area. They showed up about 15 mins after we called them. It’s hard to find professional work here, but look no further. These guys were super professional, thorough, and quick. They took the time to explain things in English and Spanish for my wife and I to fully understand. Superb work gentlemen!

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