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1st Express Hvac specialist Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose Cortez

Victor and crew are great. In 2015 they helped with an insulation problem and hot water heater installation. They brought back my old AC to life at low cost.

In 2018 my >20 year old AC compressor/ and HVAC finally gave out and needed replacement and once again their service was excellent and at a reasonable cost.

Now I use them routinely. This past week, the AC wasn’t cooling and turns out the evaporator coil was needing replacement. It was still under warranty! A quick and low cost swap for a new one.

They are prompt, professional and courteous. If they can fix it with a lower cost solution, they will.

Thanks again for your prompt attention.

Your group and technicians are great to work with.

You guys are awesome!

Edna Lopez

Excellent services, great prices. My ac was fixed the same day. I’m super grateful and will definitely hire them again. The customer service was the best and 10/10 would recommend.

Sergio Moore Jr

The two techs that came to my home yesterday were amazing. After listening to my concerns, they looked at my unit and quickly came up with a plan to resolve my issue. They had everything they needed on hand, not having to run back and forth or having to come multiple days. Masks were always on and I appreciated that as well. The pricing was great and reasonable, i have had others charge more for much less.

They also suggested some tips and tricks for me to be albe to maintain my unit to make it last longer.

I have found my go to AC repair techs for my home from now on. Did i mention they were on time? When i called around 2 pm, they said they would be there between 5:30-6:00 pm they were there. Try doing that with another company.

Thanks Again,
Sergio

Freddy Gonzalez Jr

Victor was courteous, prompt, and right to the point! Prices are inexpensive and he gets the job done at a timely manner. My motor fan needed to be replaced, he ordered the part, installed it all with a couple of hours!! Thanks!!

Raul Brindis

GREAT and professional company. Victor was very polite and very ease to deal with. I called on a Saturday and Victor came out on Tuesday morning to see the problem with my unit. He sent me pics before and after and for me that was very professional. Very satisfied and honestly I would recommend 1st Express Hvac to anyone.
Gracias!
Raul Brindis

john taylor

They arrived and went straight to work. They were very professional and knowledgeable. Very friendly and helpful with information and they fixed my problem with in a few mins. Their prices are very reasonable they had the part I needed in their van, I would recommend them to anyone who has Air conditioning issues or needs a replacement. 5 stars A1 service. I will gladly call them again.

spibiggie

My AC stopped working one hot, humid June night. So I google HVAC near me (Brownsville). 1st Express came up with a lot of positive reviews. They were spot on! Called about 9pm to leave a message, but Victor answered the phone. Told me he would be here in the morning and that there would be a reasonable service charge. True to his word, he was here, and the price was very reasonable. And I am writing this review in comfort because my AC works!

Jesus Caquias

1st Express was recommended to me by one of his satisfied customers. I’m glad I called to check him out. Found him Professional and knowledgeable over all a man of Integrity. Reasonable prices , prompt response, great recommendations on how to further bring down AC costs. Definitely will call on them again .

Carly Salazar

They came by my place in July (2021). I was in the middle of cleaning & packing for a move when the air conditioning stopped. They were able to get there in no time and it only took them 10 minutes to identify & fix the problem. They were super courteous & professional and saved the day!

frankj1111

Victor and Juan were very responsive to our home needs. They made sure to fix all of the issues we were experiencing and even gave us tips on how to maximize the longevity of our system. This company puts the needs of their customer’s first and it shows! I highly recommend using them for all HVAC needs.

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