Climate Express Heating & Air LLC

My mini-split unit was leaking water into my house! I called my old company and was told they couldn't come out for several days. I called Climate Express and they were here in a few hours! Steve was really helpful and explained what was wrong, etc. The price was very reasonable. I am very impressed with their service.

It has been a year since I wrote this. My three year old mini-split was making noises - even when it was off. It turned out to be the condensation pump. I was rather expensive part. I asked if it would be better to get a new system instead of paying so much. They sent out a new system specialist who provided several options. In the end, I just had the pump replaced. Stephen took the time to put some foam rubber behind the pump to make it quieter because the original pump was so loud.

Long story short. We had a seriously bad experience with AHS multiple times for the same AC issue over 3-4 years. I remember when Climate Express was with AHS around 2018 or so, and the young man that came out and explained EVERYTHING that was wrong! After that the 3 individuals (over 3 years) from other companies didn’t do squat to help us! All they wanted to do was sell parts and warranties that weren’t covered by AHS!

Anyways, after we finally caught up with Climate Express (who wasn’t with AHS any longer) they came out and did what needed to be done for our comfort! Albert showed me EVERYTHING from the inside and out that was wrong! To include the chunks of mold that was all over the inside of the unit! I couldn’t believe nobody ever showed me this! Then he took me outside to show me the outside unit and what some person DIDNT DO THE LAST 2 times before!

So Emily the sales person came out and showed us 3 different plans. We did the 2nd plan, Silver I think it’s called. O M G ! Yes it’s a new system. Yes it’s a new HALO LED. Yes everything you can imagine it was and IS. Our home feels like a Hospital room! The air crispness is unreal! If you plan on going with CE, and Emily explains what’s about to happen, shes not exaggerating! Oh! I forgot to mention they came out the very next day (only because I think after we told them what we went through and the seriousness of the mold and such). Within 1:20 minutes of the full install, our temperature was at 72 (2 stage I think it’s called) anyways just freakin amazing! So glad we came back and found Climate Express again.

Stephen L. and Stephen M. Came out this morning to run new ductwork and vent to my new sunroom. They worked so well as a team. They were so polite and respectful of me and my home. They explained each step of their work always asking if I had any questions. I find their transparency refreshing. That is evidence of a culture of integrity and pride in the company from the top down . Thank you. Stephens, you demonstrated a strong work ethic and pride in self today! Well done ClimateExpress!!!

Had to call emergency after hour services when our home got up to 84 degrees. Steven arrived within 30 min and had the issue figured out within 15. Had the part on hand and got the job done. A literal life saver, especially in the month of June! He will now be our go to for all AC related issues!

I have been using Climate Express for years for not only maintenance but for a full install and other things. This is a company you can trust and that's hard to find these days They are always friendly and helpful.

My unit quit at 5:15 on a Friday when the temperature was hovering at 100 degrees. I called their after hours service and Steven was here in under 90 minutes. He diagnosed and quickly fixed the problem. What more could I ask?

Needed AC service and they were able come out same day. The service was professional, didn’t try to do unnecessary work and was a good price. Highly recommend

Climate Express is the best! We've had other AC companies, and none compare to Climate Express. They are very responsive when we call, send someone out asap, and are honest about repairs and pricing. They are usually able to replace parts and fix things same day which makes them #1 in our book!

The overflow was backed up. Daniel came out and flushed it out. Great customer service.We will be using them for maintenance.

Extremely Satisfied customer! I have been having my Fall and Spring system maintenance conducted by Albert (Climate Express) for a few years now and recommend Climate Express for all your heating/ac unit needs. He is honest, trustworthy, explains everything in detail for you, and looks for the best options for any situation. I have American Home Shield coverage but choose to utilize Climate Express annual maintenance plan. It's cheaper and more services are conducted in the seasonal maintenance services verses just a check. Highly recommend this small business!