Awsome Service ! All the guys here very helpful specially Simon. Went a step forward and beyond on assisting me finding the right volt meter. Wanted to say thank you for your customer service and your professionalism.
worse customer service , That guy Mike is the worse has a bad attitude and just hangs up the phone. He should really get fired.that’s why I hate dealing with trane.
Literally have a Capacitor on the shelf and won’t sell it because they say it’s already sold. This is yet another example of why I actively avoid using Trane Supply unless absolutely necessary
I don't know what it is about trane, but the customer service in the store sucks. They always have an attitude like you just ask them to help you move your whole house.
The customer service at this location is extremely poor. The person at the desk was taking calls over what looked like a personal cell phone. I asked if he would enter my points to the reward system for the purchase I made. And all I got was a very short response stating I'll get someone else to do it. Didn't take my email, so highly doubtful that the points will be added to my account. Work on your customer service skills.
Great place if you need A/C parts, but they make you walk outside after buying your items. I felt like closing a... different transaction, where cash and product are separated...
I didn't know you had to have a license to buy parts there i felt like an idot the guy asked me what i needed he looked it up thought I was almost done then he said I can't sell u that without a license
Manny Abonce
Awsome Service ! All the guys here very helpful specially Simon. Went a step forward and beyond on assisting me finding the right volt meter. Wanted to say thank you for your customer service and your professionalism.
Andres Rodriguez
worse customer service , That guy Mike is the worse has a bad attitude and just hangs up the phone. He should really get fired.that’s why I hate dealing with trane.
Justin Moga
Excellent customer service!!!
2B
Literally have a Capacitor on the shelf and won’t sell it because they say it’s already sold. This is yet another example of why I actively avoid using Trane Supply unless absolutely necessary
Kevin Staats
I don't know what it is about trane, but the customer service in the store sucks. They always have an attitude like you just ask them to help you move your whole house.
Trevor Morgan
The customer service at this location is extremely poor. The person at the desk was taking calls over what looked like a personal cell phone. I asked if he would enter my points to the reward system for the purchase I made. And all I got was a very short response stating I'll get someone else to do it. Didn't take my email, so highly doubtful that the points will be added to my account.
Work on your customer service skills.
Fabian Ayala
Answering the phone isn’t a option for this store only option is driving down there and hoping they have what you need
Delphiky Bean
Great place if you need A/C parts, but they make you walk outside after buying your items. I felt like closing a... different transaction, where cash and product are separated...
danny putallaz
I didn't know you had to have a license to buy parts there i felt like an idot the guy asked me what i needed he looked it up thought I was almost done then he said I can't sell u that without a license
Arman Arashvand
The helpful friendly courteous staff that dispense more than just parts... They also dispense advise with a side of comedy