I purchased Earl's Home Warranty for my new home and I've been nothing but pleased with the service. I had the HVAC system inspected after closing - they showed me everything I needed to know about the system. Electrical? Yes, please - they were out to the house on time and put my mind at ease as to several questions in the house and made the needed repairs quickly at a very fair rate. Plumbing - beyond pleased with plumbing service. I'd never had a gas water heater before and thought I knew how to light the pilot but missed a small detail and therefore thought the unit needed repair. The team from Earl's discovered the issue getting the pilot light to light - it was very minor - all that was needed was to push the relay switch. They then showed me what they did so pilot lighting would not be an issue when/if it goes out again and best of all - did not charge me the service fee. Better yet? They helped me unload the little sofa I just got off OfferUp earlier than morning. This summer I called Earl's as I thought my air conditioner was going out in the record heat. The tech from Earl's checked out my unit - it was fine. The issue is my house is old, it's a former rent house, and most likely in desperate need of fresh insulation - again I was not charged the fee. I LOVE Earl's and am so glad I went with a local company for my Home Warranty needs. I feel like they have my back and that is worth everything...EVERYTHING. I have shared my experience with my real estate agent in the area but I'm writing this to get the word out to more people that Earl's is a fantastic company. They have wonderful people who are fair and care and for that I plan on keeping my warranty as long as they'll have me. :) The warranty is completely and totally worth every penny! Thank you Earl's!
We were given the home warranty when we recently bought our house. We've had several problems. Our air conditioner went out. The ice maker in the fridge broke. The dishwasher broke and was leaking water everywhere. Our dryer door broke as well. They repaired our air conditioner the very next day with quality parts and service. They completely replaced our dishwasher with a brand new one. Picture included. They're going to fix our ice maker tomorrow. They even took care of the dryer door. These guys are amazing. We will continue to pay yearly for this service. I would highly reccomend everyone else who owns a home do the same thing. Go to their website. The premium package basically covers everything within reason in your home. It would be stupid not to have a service such as this.
I've used them for many years away least 10. They feel honest and hardworking. Never had a service call that I didn't feel good about! Thank you Earl's!!!
I had heard good things about Earl's so I thought I'd give them a try. I received a phone call from the tech when he was on the way. Also, I received a text with techs photo and a bit of personal info. That was nice. Tech was courteous and professional. He spent less than 30 minutes replacing about 5 feet of pvc drain line. I felt the price was a bit high. We opted not to replace the thermostat as the cost for that was even more than what he had just done. I gave the dispatcher my email so they could send a receipt. Twenty nine hours later and I still haven't received a receipt.
Johnathan was professional and provided exceptional service! The part we needed could not be acquired because the service call became difficult, it extended past the time the parts house was open. He could have left us without air conditioning for the weekend. But he went above and beyond, to make sure we had A/C over the weekend. Due to issues outside his control,, a quick fix, became further complicated and he stuck it out. He could have put a bandaid on it and moved along. But he took the time to diagnose and fix the problem, to the manufacturer specifications. I appreciate the professionalism and desire to take care of the customer. That’s the reason I use them for my shop, my remodeling jobs, and my personal home. I would highly recommend Earl’s to any of my friends and family! Thanks again for the exceptional service!
This was my first time to ever have to call anyone for my home warranty and they made it so easy! They were ready to fix my heater the minute I called and were willing to work with me on when I was available! They made sure I was home and made sure I was happy the entire time they were taking care of my stuff. I loved that my tech also talked me through what he was doing and explained my warranty to me as well. I couldn’t have been more satisfied with everything Earl’s did for my family to ensure we had a working heater again!
They were amazing. Came out was honest, very thorough and had my problem fixed quickly. The other company that came out didn't fix it and insinuated that I couldn't make my own decisions. Very degrading staff. Earl's is totally opposite and I wouldn't hesitate to recommend or call them again!
Update: I had to call Earl’s again for sink issues and had the same amazing experience as before. This time they sent James. He appeared on time as promised, was very respectful of our space, wore a mask during this time of Covid 19, finished his work quickly, sanitized the area he worked in, and was overall extremely pleasant to deal with. I have used Earl’s four times now and have been very pleased with their excellent service each time. I would not hesitate to highly recommend them to anyone who has plumbing needs.
Mark was awesome! He was very professional, arrived as scheduled, already had the part needed in his truck, and made extremely quick work of the repair. The cost was very reasonable. I would highly recommend Earl’s Plumbing and Mark for all your plumbing needs!
The crew at Earl’s was fantastic! We have our home warranty with them and they are always professional and take extra steps for the safety and security of their customers. Jesus and Ismael installed a new HVAC system for us this week and were typical of the professionalism we have come to expect. They arrived on time, explained the process and were extremely friendly throughout the day. They cleaned up and even stayed after 5 to be sure we were happy and the unit ran as promised. Great job guys! Thank you for your courtesy and professionalism!
Lael W
I purchased Earl's Home Warranty for my new home and I've been nothing but pleased with the service. I had the HVAC system inspected after closing - they showed me everything I needed to know about the system. Electrical? Yes, please - they were out to the house on time and put my mind at ease as to several questions in the house and made the needed repairs quickly at a very fair rate. Plumbing - beyond pleased with plumbing service. I'd never had a gas water heater before and thought I knew how to light the pilot but missed a small detail and therefore thought the unit needed repair. The team from Earl's discovered the issue getting the pilot light to light - it was very minor - all that was needed was to push the relay switch. They then showed me what they did so pilot lighting would not be an issue when/if it goes out again and best of all - did not charge me the service fee. Better yet? They helped me unload the little sofa I just got off OfferUp earlier than morning. This summer I called Earl's as I thought my air conditioner was going out in the record heat. The tech from Earl's checked out my unit - it was fine. The issue is my house is old, it's a former rent house, and most likely in desperate need of fresh insulation - again I was not charged the fee. I LOVE Earl's and am so glad I went with a local company for my Home Warranty needs. I feel like they have my back and that is worth everything...EVERYTHING. I have shared my experience with my real estate agent in the area but I'm writing this to get the word out to more people that Earl's is a fantastic company. They have wonderful people who are fair and care and for that I plan on keeping my warranty as long as they'll have me. :) The warranty is completely and totally worth every penny! Thank you Earl's!
Ace 67
We were given the home warranty when we recently bought our house. We've had several problems. Our air conditioner went out. The ice maker in the fridge broke. The dishwasher broke and was leaking water everywhere. Our dryer door broke as well. They repaired our air conditioner the very next day with quality parts and service. They completely replaced our dishwasher with a brand new one. Picture included. They're going to fix our ice maker tomorrow. They even took care of the dryer door. These guys are amazing. We will continue to pay yearly for this service. I would highly reccomend everyone else who owns a home do the same thing. Go to their website. The premium package basically covers everything within reason in your home. It would be stupid not to have a service such as this.
sam snowden
I've used them for many years away least 10. They feel honest and hardworking. Never had a service call that I didn't feel good about! Thank you Earl's!!!
Walter Mangan
Used multiple times and never disappointed. This time they had to come back out and did so without charge.
Chris Brown
I had heard good things about Earl's so I thought I'd give them a try. I received a phone call from the tech when he was on the way. Also, I received a text with techs photo and a bit of personal info. That was nice. Tech was courteous and professional. He spent less than 30 minutes replacing about 5 feet of pvc drain line. I felt the price was a bit high. We opted not to replace the thermostat as the cost for that was even more than what he had just done. I gave the dispatcher my email so they could send a receipt. Twenty nine hours later and I still haven't received a receipt.
Brent Staggs
Johnathan was professional and provided exceptional service! The part we needed could not be acquired because the service call became difficult, it extended past the time the parts house was open. He could have left us without air conditioning for the weekend. But he went above and beyond, to make sure we had A/C over the weekend. Due to issues outside his control,, a quick fix, became further complicated and he stuck it out. He could have put a bandaid on it and moved along. But he took the time to diagnose and fix the problem, to the manufacturer specifications. I appreciate the professionalism and desire to take care of the customer. That’s the reason I use them for my shop, my remodeling jobs, and my personal home. I would highly recommend Earl’s to any of my friends and family! Thanks again for the exceptional service!
Ashley Planks
This was my first time to ever have to call anyone for my home warranty and they made it so easy! They were ready to fix my heater the minute I called and were willing to work with me on when I was available! They made sure I was home and made sure I was happy the entire time they were taking care of my stuff. I loved that my tech also talked me through what he was doing and explained my warranty to me as well. I couldn’t have been more satisfied with everything Earl’s did for my family to ensure we had a working heater again!
Leeta L.
They were amazing. Came out was honest, very thorough and had my problem fixed quickly. The other company that came out didn't fix it and insinuated that I couldn't make my own decisions. Very degrading staff. Earl's is totally opposite and I wouldn't hesitate to recommend or call them again!
Meg Jordan
Update: I had to call Earl’s again for sink issues and had the same amazing experience as before. This time they sent James. He appeared on time as promised, was very respectful of our space, wore a mask during this time of Covid 19, finished his work quickly, sanitized the area he worked in, and was overall extremely pleasant to deal with. I have used Earl’s four times now and have been very pleased with their excellent service each time. I would not hesitate to highly recommend them to anyone who has plumbing needs.
Mark was awesome! He was very professional, arrived as scheduled, already had the part needed in his truck, and made extremely quick work of the repair. The cost was very reasonable. I would highly recommend Earl’s Plumbing and Mark for all your plumbing needs!
Hi Newby
The crew at Earl’s was fantastic! We have our home warranty with them and they are always professional and take extra steps for the safety and security of their customers.
Jesus and Ismael installed a new HVAC system for us this week and were typical of the professionalism we have come to expect. They arrived on time, explained the process and were extremely friendly throughout the day. They cleaned up and even stayed after 5 to be sure we were happy and the unit ran as promised. Great job guys! Thank you for your courtesy and professionalism!