Campbell Appliance Heating And Air Inc

I don't like leaving a bad review on any business but I must say I am very dissatisfied with this company. Every time I'd bump into the dryer the lights would start flashing and finally it would not heat but cool dry only. Called them and they said a service fee of $55.00 to come out and check it and used it toward the repair if they would do the repair along with parts. I was told the control head was at fault and the total for repair would be $350.00 for the repair. I paid $200.00 in advance to have that special part ordered and the repairman left. I noticed that the air duct was not connected so I decided to reconnect the air duct, at the same time I seen 2 screws left loose in the back of the dryer so I tighten that also. Once every thing set back in place the Dryer works like normal. So all it was is a loose connection. According to the office they said $55.00 plus an additional $149.00 minimum labor fee was added. For what I don't know? Guess I don't get any refund back. I can't recommend this company.

Called about a week and a half ago about my refrigerator not keeping the freezer section cold enough to keep food frozen. They sent someone out to my house on a Sunday to check it out. The repair guy was quite professional and insisted that the circuit board in my refrigerator was no good without doing any more troubleshooting than putting his hand on it and saying it was too hot and not looking at anything else. So he ordered a new circuit board and said it would be a few days to get it. When time came to replace the new part I could never get someone to come and finish the job in the morning because I had to ask someone to come stay at my house to let them in, so I had to take time off of work. Taking time off would have been fine if the guy ever showed up in the two hour window I was given. So finally he showed up on the 3rd try about two hours late to replace the circuit board. He never even checked to see if the new part had fixed the fridge and left. Turns out new part didn't fix the fridge and had to get him to come back and look at the fridge again. Again I took time off of work to wait at the house in a two hour window, and again the guy was two hours late. This time he seemed to look at the fridge and said the compressor was no good without telling me why he thought the compressor was bad he tried to convince me to buy a $1200 dollar compressor. Nevermind the fact that I was able to search the compressors part number on at least three separate websites and the most expensive one I could find was $325. I feel these people tried to scam me into buying parts I didn't need. So basically I am out 6 hours of work, a little over $500 for the circuit board, and my fridge is still broke. DO NOT DO BUSINESS WITH THESE PEOPLE!

I wish I would have read these reviews before I did business with Campbell Appliance. Back in 2014 my outdoor unit stopped working, I called Campbell and they send a “tech” named Kenny. He advised me to get an entire new outdoor unit because it would cost about the same price to fix it vs replacing it. So I fell for the scam and went ahead and replaced it. I was charged $3,464 in total for a new outdoor unit. Fast forward this summer of 2016. My unit is not cooling properly specially at night time, so I called them back because I was under the impression I was under warranty and the so called tech Kenny came back. He came in checked the indoor unit for about 20 secs, walked back to his work truck and came back with a leak detector. He placed the leak detector near the evaporator. (The leak detector will go off if the unit is running due to air flow) Of course the leak detector went off like crazy because the unit was still running. So Mr. so called “tech” Kenny told me that my entire indoor unit need to be replaced because there is a leak in it. There is no way I’m going to fall for the same trick again so I told him I was getting a second opinion and he left. This company does not have technicians, if you read most of these reviews, you can see a pattern and it is they will sell you new units for thousands of dollars when the repairs would actually cost a few hundred dollars at most. These people are scammers and will take advantage of you, stay away from them.

Our fridge went out and we initially had it looked at by another appliance repair company. We were told our 6-year-old refrigerator had a difficult repair and it may be better to buy a new one. After realizing we couldn't afford a replacement, we contacted Campbell Appliance. The NEXT day, a technician came out, and he took less than 5 minutes to diagnose our fridge! Kenny is a ROCK STAR! He not only knew exactly what was wrong, but he explained the how and why. He also told us how we could get it going again while we are waiting on the parts. We've contacted our property management company and told them them to use Campbell Appliance from now on!!!

Kenny came within 45 minuets of me making the call. The call went to a dispatcher who sent it to another dispatcher who then contacted Kenny with my info. (to me that's super fast) Kenny troubleshot my problem quickly (about 15 minuets) and had the part I needed to me the next day. Super friendly guy I'd highly recommend him.

I was very impressed with the service from Campbell Appliance the tech came within the time frame stated and fixed my washer the same day. I was very excited that he even had the part on his truck. So there wasn't any delays in fixing my washer. Same day service is excellent! I would use them again in the future if needed.

Run the other way.

This company was called to my house to repair an HVAC issue in December. We were charged $1600 to have a $150 Honeywell HZ322 panel installed and dampers replaced. Everything about it seemed shady. Two different technicians diagnosed they same problem two different times and neither one fixed the issue. No box was left for the new panel and the technician refused to leave the old one. On top of all that, the problem still exists so we will have to spend more money to get it repaired by reliable professionals. Most reputable businesses guaranteed their work, last time I checked. I would post pictures, but you can't take pictures of cold downstairs and sweltering heat upstairs.

Kenny Adkins was my service tech. Who did a great job. He was prompt, courteous, and fixed my ice maker by replacing the motor on it. He did everything that was asked of him and left taking all old parts with him. He certainly knows what he is doing, very quick and efficient. I will tell everyone I know to use Campbell's Appliance repair when they need it.

Completely disgusted by the fact that the tech tried to take advantage of us! I'm 7 1/2 months pregnant and he immediately saw that. The first price he quoted was 460 something. My husband came in to let me know, went back outside and he told him it was gonna be 1200 plus because of something different. My husband came in to let me know again went back outside and he told him he could fix the AC until Monday but if he wanted it done today it would be 3500!!! We paid him for coming out and told him we would contact him later. Not even 15 minutes later we were able to get a reputable technician from another company to come out and our AC was fixed in 10 minutes and we only paid $150!!!! To anyone considering this company...DONT....or get a second third and fourth opinion before you do!

Campbell appliance heating and Air provided me with great customers services they did a diagnostic one day order the part the next, returned on the day dealin specifically said it would return and he was out the same day and completed the repairs to my dryer and it was working as new as ever. Haven’t had any problem since, I would recommend them to anyone they where polite, and curiosity.