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ServiceMaxx LLC Reviews - 62

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kimberly Bicknell

Wonderful service, and awesome technician Andres! I will definitely be a repeat customer and highly recommend this company. They were prompt and professional, I am so happy with our experience!!!

Sheryl Fuller

They had offered Trane and furnace 3 years ago. I had it financed and they installed it. I was having some cooling problems with it so I had them to come and service it. It needed the fan motor replaced. I didn't look at the unit till a few days later. There were wires tied off and exposed on top of unit. So I confronted the issue and Jamal said it was normal. I said that that is not normal..it wasn't like that before. Mind you my Trane is still under warranty. So I had another AC guy come out and he said that they put a generic motor in instead of Trane parts. I told ServiceMaxx that they need to correct this problem. Or I will turn a report in to the Texas License and Regulations. He then sends a text at 10:45pm and says they found my trane motor and will be exchanging it with Trane and will deliver it. So I asked when and by whom? He then text and said he will call in a week or so. I then said that it needs to be done in a timely manner or I will make the report. I also told him that he knows that he should have replaced the part with Trane parts not generic parts. You did not ask or tell me you were doing that. He then got angry and said go ahead and make the report. Your not getting anything. Hopefully the License board will take care of this. I bought a Trane AC and Trane parts need to be used. I would not ever use ServiceMaxx again. Not honest people and very un professional!!!!
SERVICEMAXX reply he just made here is false!

Jennifer Powers

We needed our A/C serviced on a Friday before a holiday weekend. Jamal and Andreas were timely, courteous and thorough. Service call and parts were very reasonable. Absolutely will use them again- highly recommend.

Michael Larue

I cannot say enough about this company! After buying a older house with the AC unit from you know where and the Home Warranty Company from you know where (Amazon Home Warranty), Jamal has been the most accommodating contractor I have dealt with in the past decade.

Needless to say I had to go the route of a new system. So I replaced everything lock stock and barrel. With my requirements and energy efficiency for myself and not ERCOT he set me up with unbelievable setup, reworked my duct work that was previously install wrong.

His crew is nothing but amazing. ServiceMaxx is a small local business, but a Jamal is an old school employer. Take care of your employees and they will take care of you.

I highly encourage ServiceMaxx for any and all AC and Heating needs.

Jennie Banks

Mr. Jamal was efficient. He was reliable in regards to displaying what needed to be repaired. He was cost effective, taking into consideration of Covid-19 economy. He wore a mask to protect himself and my family. He was cordial, receptive on allowing us to explain our concerns, then diagnosed the cause without any hesitation. I will definitely refer him to family and freinds. Good quality customer service and communication skills.🤗🤗🤗

Emanuel Dede

Jamal and Hussein arrived promptly and were courteous and thorough. They did an excellent job on my duct work and my dryer. We plan on using them for other projects, and we would definitely recommend them to family and friends.

S Holub

Andres came by to fix the AC today. He was professional and courteous. First time using Service Maxx.. wont be my last!! Thank you.

Lalita Phommavongsa

Our AC drain needed to be cleaned because it clogged up and Jamal & co. fixed the problem in no time. They're extremely professional and genuinely kind people. Jamal even taught me how to clean it myself which I thought was really nice of him. I would recommend him to anyone!

Dileep Tiwary

ServiceMaxx guys are simply the greatest. Very genuine, honest, and reliable. Came over one phone call on Saturday without charges, quoted best price, and fixed it with a year of free service warranty. I got compressor fan motor fixed and will get coil fixed.
I will give these guys five stars any day....

Jennifer Baezner

Jamal was awesome and so kind and helpful. Our air went out after Harvey and we also had twin toddlers. He came to our rescue! We trusted him and his entire crew all wonderful and helpful. I highly recommend them!

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