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ServiceMaxx LLC Reviews - 62

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jack Glauser

It does not leave me feeling feel great to be charged $800 for $75 of parts and 1.5 hours of work. Am I glad my AC works again...yes. We're they quick and polite...yes. Hence, 3 stars. But do I feel a little taken advantage of...yes. Will I use them again or recommend them to neighbors...no. Consider shopping around unless you need it fixed quick.

HTown Q

Super easy to deal with on this spring maintenance and fix. Tech called ahead and arrived on time. Easy to resolve my issue. I have used in the past and will use in the future.

Kevin King

I have a unit that suddenly stopped working and we are on the verge of a Houston summer. It's an older unit and I thought it was going to be a real issue to get fixed. Jamal showed up well within the widow of time I was given, as well as analyzed and fixed the problem before I knew what happened. The motor and capacitor were replaced (parts for my old unit right in the van) and all was right with the world again. Jamal is friendly, professional, and efficient and Service Maxx has earned my business as THE air-conditioning company I will be using from now on!

Steven Do

My unit stopped working in the middle of the day and I was lucky enough to purchase Home service through Center Point Energy. I then contacted CPE for service and Jamal got assigned to check on my unit. He showed up with the window of time I was given, and helped fixed up the AC wire and replaced the contactor. The job took him nearly two hours. Overall, I am very happy with their service. Thank you!

Tom Radach

Jamal repaired my compressor when it won't start and explained how it was wired differently than most residential units.

chris englander

I was referred to SeeviceMaxx by a friend, and I'm so glad I was. Jamal came out, and fixed everything for a very reasonable price. When I thought something was wrong with the AC later that night, he came back out at almost 9pm. What great service. The company is timely, efficient, and accommodating to your needs. My new go to when anyone I know needs help!
Thanks Jamal

Ilisha Cooper, MS

This company came out twice with my service provider and neither time did the address the issue that the temperature wasn’t keeping up with the thermostat. Even though the thermostat had been replaced. Charge me an additional fee beyond what the service company already pays to supposedly clean out a clogged line upstairs that was causing the float or something like that to stick. The end result AC still not keeping up with thermostat never once did he go out and check the unit for Freon or anything else like that. I only wanted to tell me that in the future if I tell the technician what the problem is that’s the only problem they’re going to look for as opposed to them doing their job and actually finding out what could be the root cause of the issue . Take it a step further I was told that I need to replace my ducks in my attic for $2700. I had Multiple companies come out and take a look at the ducts and even provided me a video of the ducts on the inside and none of them recommended replacing them.

Cash Lee

Jamal the HVAC technician is incompetent. He has been to my residence trice for the same problem and could not fix it properly he tells my tenants that the air conditioning needs to be replaced and call me to tell me that the system is cooling well, and that the tenants complaint are not valid about the air conditioning not cooling, so with this techniques he kept going to my residence to make money on what I call stealing by trick through my home warranty. If it was possible to rate him zero I would have and i would not recommend Jamal at all for he is into making money by deceit. Shame on you Jamal for spoiling servicemaxx name.

Karima Ahmed

Punctual, courteous, outstanding technical skills, solved my air conditioning issues in one visit. I really appreciate that Jamal took his time and educated me on what the issues were, what he needed to do to solve the issues, and what I need to do as a homeowner to prevent the issues from occuring again. Wonderful customer service and fair pricing. I could not be happier with ServiceMaxx!

Joshua

Jamal was great! He was very responsive, listened to my concerns, correctly and efficiently troubleshot my AC system. He is very fair and honest with his pricing and work. He absolutely stands behind everything he does! In addition, he always answers the phone, no matter what the concern, he communicates the whole process each step until the job is complete! If you’re looking for an honest HVAC company look no further. I would absolutely recommend them!

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