H-Town AC repair Air Conditioning & Heating installation Houston

The service was excellent. All pricing and options were explained clearly. The work was done quickly and competently. I especially like that he does background checks on all of his service employees. I found them to be friendly, capable and trustworthy.
I had my air conditioner replaced about 10 years ago and it had never cooled the entire house properly and rusted out from the bottom requiring replacement. Kevin, the owner, explained the reason, solved the problem and now I need to wear a sweater in the house if I keep the air conditioner on too long. I couldn't be happier!!

Despite the large number of service calls, they were able to accommodate a second-day service request at our required time. They called to warn us that they were running a little behind well in advance, and instead ended up arriving early. The service tech was very knowledgeable, diagnosed the issue quickly, and had the system up and running in nothing flat, even with going to pick up needed parts.

Great job, great service, and the rate was about half of what was expected for the type of repair. Highly recommended!

We really lucked out with H-Town: Alex is outstanding. He was timely, friendly, and funny. He repaired so many different things in our house, even driving to Home Depot in rush hour when he didn't have enough parts (we need two toilets repaired!). He spent quite a while fixing our dishwasher even after saying he thought it would need an appliance professional, and charged us so much less than we imagine it would cost. We'll hire them again any time we need plumbing or AC work.

We had several contractors comes to our house to give us quotes. Alex was thorough, professional, and his price was the most reasonable. The work, as promised took a day and a half to complete. Alex and his friend showed up on time both days, worked hard and took good care of our home. They were both a pleasure to work with.

This is probably the best service company that I have used. Not only did they answer right away but also came out the same day when it was convenient for me. They were also right on time. The technician Dimitri was excellent. He was very knowledgeable and knew what he was doing. He also showed me what he did and demonstrated the results. He answered all my questions and was very easy to deal with. Pricing is very fair. I was installing a maintenance item that another company recommended during a recent checkup but wanted to upcharge by nearly 200%. I am definitely using H-Town for all my HVAC needs in the future and will recommend them to others as well.

I had my attic AC unit leaking. I called and they were able to come the same day. Semeon showed up on time, he was very knowledgeable and repaired the issue on the spot, he did an excellent job. It's the second time I used their services and would definitively recommend them.

We live in a condo and asked that the repair person call us when he arrived so we could provided access to the building and our unit. He called as soon as he arrived so I appreciated the communication from the office to the repair person! Repair person arrived on time, went up to the roof in our condo to check our unit and sure enough it was low on freon. He checked our unit inside our condo to verify all was well, checked the thermostat and remounted it as it was very loose (it was new and not mounted securely). We were good to go! Unfortunately freon is getting more and more costly to use and our unit is quite old and needs more frequent attention so we'll probably have to purchase a new one in the near future. Until that time, around the clock has helped us keep this old one running! We've used them several times and have been fortunate to have knowledgeable and efficient repairmen each time. On time, competent, easy to schedule, always have needed equipment. Will use again! Not sure about the exact date of service as I'm late entering this review.

Called HTown at 7:44am this morning. They had a team of two Repairmen, here at 10:30am, Billy & Anthony. These guys were GREAT! There were super polite, professional, and ready to work.

I initially called a repairman that my family generally uses, but when he told me it was the HVAC motor that would be $847 to replace, I wasn't 100% sold that this was the problem, based on the issues. I wanted a second opinion, so I called HTown.

Billy & Anthony were able to come in and determine the problem--which was NOT what was diagnosed before. Not sure if the family HVAC guy was being dishonest or didn't know what he was doing, but my motor was fine. They repaired my HVAC and updated the Nest, in less than 30 minutes. They also informed me even if the motor was the issue, the price quoted was WAY beyond what it should've been.

I called HTOWN for a second opinion, but from now on, they'll be my FIRST call.

Prompt service; came out same day that we called about our furnace needing service. The technician was polite, and explained we needed a new furnace - ours was more than 30 years old. The turnaround time was fantastic; they came out the next day, even arrived early, and installation took only a few hours.

Overall they did an excellent job and I will hire again..

Upstairs A/C was on the blink and it was HOT! Called and they scheduled in morning of 2nd day after call. Office called to confirm tech on way. Tech arrived on time and went straight to work. He was very professional and worked without my feeling the need to watch him. Wrote up invoice neatly and explained it. Was responsive with pricing for my question about maintenance deal, but did not try to upsell.
We will be doing the maintenance deal with them, moving from a highly advertised provider. We are very pleased with our experience.