SAMS HVAC LLC

I hired Sam to replace my evaporator unit August 2020.

Unfortunately, the work did not hold up, but was still under warranty. The plenum had to be patched up twice and after the second time, the patch did not hold up, my A/C unit would freeze, and my calls to Sam would go ignored for 2 days, being unable to even reach his voicemail, as if the phone number wasn't valid.

I had another company come out to inspect the work and give me a second opinion. There was a leak in the refrigerant line that Sam had brazed to the evaporator unit and the plenum wasn't installed properly. This tech did me the favor of calling Sam and he instantly picked up on the first try.

Gave Sam another chance to come out and re-braze the line and top me off on refrigerant, but instead he tried to convince me that my compressor was not working and he couldn't re-braze the line until it was working again, and he suggested I buy a whole new A/C unit altogether.

I had the same company come out again and confirm the compressor was working fine. So after 2 weeks of living in an 85 degree house because Sam chose to give me the run around, I was finally able to get my A/C working again.

You be the judge.

I called Sam on Sunday, and he responded very quickly. By Monday, I had a fair quote for a replacement AC unit, and on Tuesday, he and is crew did the installation. Super professional, responsive, punctual, and overall a very nice person with courteous technicians. He is my new HVAC guy!

I am so pleased with the service I received from Sam's HVAC! Crew arrived early and got a new AC system in place (inside and outside) within hours! I will be using them for all my AC needs from here on out....also he was pleasant and very reasonable in his pricing so that made working with him all the better. Highly recommend!

Sam came out to my house on short notice and got my system cooling the same night. He charged me a fair price and did a clean job. Thank you Sam for helping me out.