H-Town AC repair Air Conditioning & Heating installation Houston

I have been using H-Town Air Conditioning for several years. They have replaced two of the condenser coils in my AC units, serviced and cleaning both units, and made repairs. I have been very pleased with their thorough and professional service. When our units stopped working, they were responsive and came out right away. Dmitri is very knowledgeable, professional, and respectful of my home. He identified the issue and had team out to replace condenser coils next day so we didn’t have to go long without AC. Their pricing is fair. It’s been three years now and they are the only are my go to for AC/HVAC issues.

We hired HTown AC to do a diagnostic and they found wiring behind the thermostat was mistakenly painted over. The tech explained this to me, changed the thermostat and wire and all was good. Not two weeks later the AC doesn't turn on again and the wire right next to the one they changed, and already charged us for was also painted over. The reason for the low stars is because the wires are right next to each other so why not change them both at the same time you were there? Instead they hit us with another trip charge charge and a charge to change out the other wire. I called and spoke with someone about this and they were supposed to call me to discuss but didn't. The lady I spoke to had an attitude and it seemed like she wasn't listening at all and just sent me the bill. I work for a large GC in Houston and we call this nickel and diming which is not professional or how you build a good customer relationship so because of this we will not be calling this company back again.

I dealt with several AC companies over several months when my AC was acting up. H-town did a great job troubleshooting the issue and ultimately fixing it. I dealt with Billy, Anthony, and Ivan (on separate occasions) and they were all wonderful, especially Billy.

One thing I really appreciated was they showed up when they said they would. Another company I tried would tell me they would show up between 12-3pm, and then not show up until 6pm (and that was after I checked in with them at 4pm and 5pm.)

Great work and I would recommend them to others.

Technician arrived less than one hour, quickly figured out the problem and fixed it.
Very good experience with this company.

My technician was prompt, polite and considerate. There were four units to service and he gave me clear assessments on each of them. He also gave me an estimate for some additional work I anticipated.

These folks were pros and very fair on everything. Very much appreciate your help getting my AC back on its feet : )

I am not one to post reviews or recommendations but I felt I should with the service I got from H-Town A/C Repair. They replaced my 3.5 ton AC unit for half the price of the highest bid. I am a pretty picky customer and they met all my requests. They stand behind there service and products too. I solicited about 10 bids and H-Town was $5000 cheaper than the highest bid for a Trane unit. The highest bid was from a contractor that was the lowest bid 2 years ago when I had my first unit replaced. I wish I would have found H-Town 2 years ago. I highly recommend you check them out. They have good reviews and I can confirm their high rating!

It's not a wonder why this company gets great reviews. Although I did not use their services because the job fell through, they had the most competitive pricing around. They are also very professional and knowledgeable. The service tech they sent out Dimitri, showed up on time, accessed the situation and quickly presented a solution with an estimate. I will certainly use H-Town in the future.

I have worked with other AC companies and was left with the impression that they're all a bit shady and difficult to work with. I am pleased to share that H-Town AC & Heating Service is different. They performed a full residential system replacement, including ducts. Pricing was competitive and straightforward (and did not change during installation), and their team was fast, professional, clean, and easy to work with in my home, despite the fact that my house proved more difficult than I believe they expected. Following the installation, we had an issue with our new thermostat (component failure--not H-Town's fault), and their sales person/talented technician came back the same day, taking full responsibility for resolving the issue within a few hours. After working with other AC companies in Houston, I can't recommend H-Town enough. They're doing a lot right!

I had to replace my two furnaces in my attic, and H-TOWN was amazing at responding quickly, being upfront with great prices, and even following up after the installation. Every time I email them they respond very quick and can be at your house very soon. Highly recommend!