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    Crawford Service Reviews - 100

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Thomas Mosley

    The men did a great job installing our new HVAC system. Angel, Ulises and Jose completed our removal of our old system and installation of our Lennox Elite Series system. You will not go wrong with these people. Thank you for a job well done đź‘Ź

    Connie D

    He was amazing! He figured out the issue that 2 other companies couldn’t figure out. Saved me 14k on a new until but understanding the electrical. He was thorough. Polite and knowledgeable. A real asset to your company. Thank you. I signed up for your maintenance plan!

    Eric

    We have used Crawford for years both initial A/C install and maintenance. Even during this current hellishly hot weather we were able to get same day service. The technician, Nathan, was outstanding: professional, personable and pleasant.

    John Driskill

    Joe Gil and jesus Ortiz replaced the evaporator on my home hvac. The evaporstor was leaking and a new one was installed under the manufacturers warranty. They did an excellent job and certified that the entire hvac unit is leak free

    Bradley Scott

    Courteous, on time, pleasant attitude, informed me and answered all my questions along the way. Top notch service for my installation!
    We had to call them back for a leak post-install and our technician Jeff Pittman was on call this Friday night. He worked tirelessly into the evening to fix what he could fix, and determined we needed a plumber tech to finish the fix. Jeff was the utmost professional - patient, thorough, kind and knowledgeable. Most of all he really was motivated to get our job fixed correctly and completely. Crawford is lucky to have him! Keep up the good work!

    Susan Stock

    We were asked to rate the technicians in this review. We had a complete AC and heat installation Plus thermostat. The technicians were wonderful. Hard working worked all day. In the heat. If you Minor details to still take care of but other than that it was a very professional and well done installation.

    leah Hazelton

    Every time Mitchell comes out to my house he is ridiculously helpful with plumbing services. I have never met someone that is so kind, patient and truly gives me the best advice on pluming services. So far, everything this plumbing company has done has been on point. Ask for Mitchell every time, you won’t regret it!!

    LeRoy Blanks

    Crawford Service initially installed my Geothermal system. I have been with them for over 10 years. They recently sold out to another company and the customer service, follow-up and overall attention to my Geothermal system has gone completely downhill. Back in early April they came out to check my system, explained that additional service was necessary and a unit needed replacing. I never heard back from them. I have since called them three times and all three times promised a call back that same day. Nothing. Crickets! I am now sitting here with the beginning of June upon us and have two units not working. I finally gave up today and called E D Miller Services this morning. They sent someone out immediately and are now working on my units. Crawford Service gave me no choice but change companies!

    JoFran Bonard

    Had another company do Spring maintenance and quoted us a large bill for various repairs, one being to re-do all drain piping. It took awhile, but Richard was able to unblock the pipe that the other technician could not, saving us a couple hundred dollars! He also quoted us for the other warranty/labor repair the 1st company suggested, which were fairly similar, but did mentioned with regular maintenance and monitoring, that it didn't necessarily need fixing right away.

    Richard seemed very knowledgeable in his profession and respectful. Thank you.

    Steve Long

    Crawford sent me an estimated arrival time and a photo of my tech Fernando. He was right on time, was nice to my dog Charlie. Checked out the inside and outside ac unit, cleaned the outside unit. He explained the condition of our old unit and said it was all working with in specs. Fernando advised us to be prepared for replacement because the type of refrigerant our old unit requires is no longer manufactured and is extremely difficult to obtain. If refrigerant ever leaks out, replacement may be the only option.

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