West-O-Plex

Their work speaks for itself, and their customer service is top-notch too.

SUCH A HELP! Excellent service. Jason was friendly, thorough, and efficient. He checked a couple of the usual culprits, explained everything, and had it running cold on the same day! I so appreciate the company and will return when it’s time to upgrade the unit. And the owner was also friendly and helpful when we traded calls early this morning!

Thanks again!!

Our A/C had been freezing off and on for a few days. We could not get the temperature below 73 before the freezing started and then we would have to shut the system off for several hours. When we are stuck at home during a pandemic, with outside temps increasing daily, we need our A/C working. Called West-O-Plex and they got us in on the same day. Jason was very professional, honest, and great customer service. He explained the issue thoroughly, answered all our questions, and fixed our unit! Our A/C is working beautifully again and cooling in no time. Thank you so much for all your help!! Highly recommend!!!

Mark was great. I had my heater go out on Sunday evening. I called him Monday morning and he came out to my house within a few hours. Figured out the problem was a bad motor. Got the part and installed the next day. I had priced around and his prices seemed very reasonable. I was impressed with the open and candid way he gave advice and conducted his business. I would call him again if I had an AC or Heating issue.

Mark is super! Extremely professional, knowledgeable, and honest. His service is consistent and his prices are fair. He shows up when he says he will and I know I can count on his quality of work. I am a repeat customer who highly recommends West-O-Plex.

Everything was great, very professional..I would recommend to anyone. This was my first experience, & it was top notch. Jason, Took time to explain things well in a friendly manner , but also did super speedy work. Just outstanding customer service all around & Looking forward to being a long time customer. My pup is also much happier with the air!!

My A/C unit suddenly stopped working and I needed quick help on a Friday with a long holiday weekend approaching. On Thursday evening, I called Mark Roberts, owner of West-O-Plex Air Conditioning & Heating, due to their reputation and proximity to my home. Mark showed up first thing in the morning. He is very professional, competent and did an excellent job. He even took the time to show and explain to me the problem of the failing A/C unit. His fee was fair and I trust Mark with future maintenance service.
So, if you are in need for Air Conditioning and Heating service, this is the company I can highly recommend.
U. Smith

Mark was fantastic. He really went out of his way to get my AC repaired and even caught some issues that other companies that had been out before never addressed. If you need great service from a company you can trust, then these are guys you need to hire. Thanks again for everything.

Jason arrived on time and was very professional and courteous. He told me about the system in my home and gave suggestions and reconditions on how to save money and prolong the life of our ac and heating system. I will refer Jason and West o plex to others. I strongly recommend them.....7 stars!

Had some issues with our A/C and called west-O-plex. Mark was very polite and made what I thought a stressful situation into feeling a lot better. He said he could come by within 2 hours. He was there on time and completed the job within an hour and now our A/C is running perfect. I will definitely be using West-O-plex again.. thank you!