A very special Thank You to Mrs.Roberts for letting us borrow her husband on mothersday! It was late Sunday and he answered our call! We are especially grateful it wasn't something serious and he was able to repair it right away. Mark was professional, courteous and quick. I would give him 10 stars if it would let me!! Thank you again from a very satisfied new customer!
Great People, Great Service, Great Price. Jason is a true professional and expert. After troubleshooting our failing Air Conditioner, he quickly identied the problem. He explained the problem in detail providing pictures to visually illustrate why system had failed. Pointing out the safety risks left by another AC technician a few years back. Jason also put forth much effort to find required parts for our aging AC system. Local vendors did not have the part; however, eventually found a vendor in Carrollton. Jason kept me informed throughout entire process. Phenomenal service by Jason. Overall, the entire staff was courteous, professional and timely in repairing our AC. Highly recommend their services. Thank you.
I highly recommend this company. Our company uses them anytime we have issues with our AC. We never have to wait and the cost is reasonable. We will always stay with West-O-Plex. We are a family owned business as well and will continue to support other family-owned companies like this one!
Jason communicated with me the entire time to provide ETA. He was very busy as you can imagine in July, but was very courteous and communicated with me when he would get there. Found the issue quickly and resolved it as soon as possible. Would recommend.
I had to make an emergency call after 6 on Easter Eve -- the compressor was out. I didn't think I'd be able to find anyone. Called and Jason was out in less than half-an-hour, figured out the problem and had us up and going in no time. Nice guy, honest, and very reasonable service! Thank you again! You're in out permanent Rolodex!
I called West-O-Plex AC & Heating out of desperation. It was late on a HOT Friday evening and our AC was not cooling. He was responsive and had us back up and cooling quickly. He was more than fair on the price. This is now our "Go-TO Guy for AC work !
West o plex an awesome company! Technician Jason was very helpful and informative about my A/C unit and what was wrong with it. He checked the voltage on my unit and found some low points and some bad wiring. My overall experience I would say I highly recommend for a reliable fix.
Highly Recommend West-O-Plex for all your HVAC needs! Jason came out and fixed my fan motor and was upfront, honest, friendly, and professional and worked me a great deal! I called another company first and they quoted TWICE as much money and they were going to replace a different part. I am so glad I went with West-O-Plex they really took good care of me and will recommend them to everyone I know. You will not regret going with them.
I can't tell you enough how great their service was! I had an issue with my HVAC system and Jason came and had the issue fixed within 20 minutes! Jasons customer service was above and beyond! I will definitely be using West-O-Plex Air for all future issues or needs!
Mark was fantastic. Very professional and knows what he's doing. I highly recommend this company. I called him after hours and he came right over . I cannot thank him enough. His prices are also very reasonable.
David Kris Garrison
A very special Thank You to Mrs.Roberts for letting us borrow her husband on mothersday! It was late Sunday and he answered our call! We are especially grateful it wasn't something serious and he was able to repair it right away. Mark was professional, courteous and quick. I would give him 10 stars if it would let me!! Thank you again from a very satisfied new customer!
Ed Escobedo
Great People, Great Service, Great Price. Jason is a true professional and expert. After troubleshooting our failing Air Conditioner, he quickly identied the problem. He explained the problem in detail providing pictures to visually illustrate why system had failed. Pointing out the safety risks left by another AC technician a few years back. Jason also put forth much effort to find required parts for our aging AC system. Local vendors did not have the part; however, eventually found a vendor in Carrollton. Jason kept me informed throughout entire process. Phenomenal service by Jason. Overall, the entire staff was courteous, professional and timely in repairing our AC. Highly recommend their services. Thank you.
Brenna Roach
I highly recommend this company. Our company uses them anytime we have issues with our AC. We never have to wait and the cost is reasonable. We will always stay with West-O-Plex. We are a family owned business as well and will continue to support other family-owned companies like this one!
Raul Gonzalez
Jason communicated with me the entire time to provide ETA. He was very busy as you can imagine in July, but was very courteous and communicated with me when he would get there. Found the issue quickly and resolved it as soon as possible. Would recommend.
Jim Schrantz
I had to make an emergency call after 6 on Easter Eve -- the compressor was out. I didn't think I'd be able to find anyone. Called and Jason was out in less than half-an-hour, figured out the problem and had us up and going in no time. Nice guy, honest, and very reasonable service! Thank you again! You're in out permanent Rolodex!
Jen Wells
I called West-O-Plex AC & Heating out of desperation. It was late on a HOT Friday evening and our AC was not cooling. He was responsive and had us back up and cooling quickly. He was more than fair on the price. This is now our "Go-TO Guy for AC work !
Adrian Perez
West o plex an awesome company! Technician Jason was very helpful and informative about my A/C unit and what was wrong with it. He checked the voltage on my unit and found some low points and some bad wiring. My overall experience I would say I highly recommend for a reliable fix.
Ashley
Highly Recommend West-O-Plex for all your HVAC needs! Jason came out and fixed my fan motor and was upfront, honest, friendly, and professional and worked me a great deal! I called another company first and they quoted TWICE as much money and they were going to replace a different part. I am so glad I went with West-O-Plex they really took good care of me and will recommend them to everyone I know. You will not regret going with them.
Andrew Mellencamp
I can't tell you enough how great their service was! I had an issue with my HVAC system and Jason came and had the issue fixed within 20 minutes! Jasons customer service was above and beyond! I will definitely be using West-O-Plex Air for all future issues or needs!
Dawn Hadfield
Mark was fantastic. Very professional and knows what he's doing. I highly recommend this company. I called him after hours and he came right over . I cannot thank him enough. His prices are also very reasonable.